Englishroses Reviews 

262
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

We bought a friend the Friends rose to celebrate her 60th birthday and also to mark 40+ years of us all being friends. The website was a little glitchy the day I ordered but the order successfully wen... Toon meer

Beoordeeld met 5 van de 5 sterren

A group of us ordered a beautiful rose - “It’s a wonderful life” for our friend’s 80 th birthday. The ordering process was very straightforward and the lady was extremely helpful when I phoned to as... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This was my first order with Englishroses. I purchased the "Twice In A Blue Moon" Rose and received my order promptly on the 16th August 2026 and was firstly very impressed at the sturdy packaging, I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Simple easy ordering process and fantastic delivery slots. The recipient was overwhelmed with the rose which is in bud even though the season is coming to an end. Well worth every penny and wonderful... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

262 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,7

Alle reviews

(262)

181 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Hopeless

Tried and tried to place an order but just kept saying it needed my mobile number which I put in but made no difference. Tried to ring but no one picked up.

17 augustus 2026
Review zonder uitnodiging
Logo Englishroses

Antwoord van Englishroses

Hello Rosie

Thank you for taking the time to leave us a review.
Our opening ours are Monday-Friday 9am-3pm, these details can be found on our website. If you have tried to contact us outside of this time, there is a voicemail option and we will certainly return your call. You can also contact us via email at info@englishroses.co.uk.
We could not find any emails from yourself or any voicemails left on our end.
That being said, one star reviews are the worst case scenario for a small independent business and we urge customers to make sure that the one star review is broadly reflective of your total experience of your purchase from us. It should cover your online experience, the product quality, packaging quality, customer service, and delivery. We cannot locate any orders from you but would be more than happy to assist if you would like to send an email or call us 01243379538. As we are only a small business, we do not have a call centre but the office staff do answer every call within our opening hours.

English Roses

Beoordeeld met 5 van de 5 sterren

What a beautiful rose bush 🥰

What a beautiful rose bush 🥰
I ordered Sweet Child of Mine in memory of my recently departed son, he LOVED scented roses and flowers and this did not disappoint.
Customer service couldn't have been more helpful in changing the delivery address and the delivery was almost on time, but that was an issue with DPD 🙄
From myself and my family, thank you 😊

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Englishroses

Hello Vicki

Thank you for taking the time to leave a lovely 5 star review. We are so glad you are happy with your rose. We are sorry to hear of your loss but we hope this rose will be a lovely reminder of your Son. We hope you have years of blooms to enjoy.

English Roses

Beoordeeld met 5 van de 5 sterren

My recent purchase of a rose I brought…

My recent purchase of a rose I brought for friends celebrating their 20th anniversary was a blooming good gift. It came well packaged and was delivered in a timely manner. The rose is in good condition with plenty of buds. Looking forward to seeing it in bloom and my friends were completely overwhelmed and delighted with their gift. The added wooden heart was a good choice too.

5 augustus 2026
Review zonder uitnodiging
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Antwoord van Englishroses

Hi Nichola

Thank you for your lovely review, we thought it was blooming great!
Its great to hear that your friends were delighted with their gift and we hope their Springs and Summers are full of blooms for years to come.

English Roses

Beoordeeld met 5 van de 5 sterren

My mum in a million

My mum has recently passed and I decided to have a rose for her in my garden. After visiting many garden centres I could not find a “mum in a million” anywhere. So searched online and found English roses the website was easy to navigate and easy to order the price was within the scale I was expecting to pay.
Upon receipt i found the rose to be well packaged and in bloom with lovely flowers so really impressed, superb amount of detailed information on how to care for the plant well worth the money and thank you 🙏

7 augustus 2026
Review zonder uitnodiging
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Antwoord van Englishroses

Hello Tim

Thank you for your review.
We are so pleased we were able to assist you in your search for the Mum In A Million rose.
We are sorry to hear of your loss but we hope this rose will be a lovely reminder of your Mum.

English Roses

Beoordeeld met 5 van de 5 sterren

We ordered the Diamond Wedding…

We ordered the Diamond Wedding Anniversary for my sister and her husband. Both the company and DPD were brilliant in keeping us informed until delivery which was on the right day and time slot. The rose was beautifully packaged in a white bag and they were thrilled with both the condition of the rose and the amount of buds waiting to open. Would have no hesitation in using this company again. Thank you.

5 augustus 2026
Review zonder uitnodiging
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Antwoord van Englishroses

Hello Alan

Thank you for a wonderful 5 star review.
We are delighted to hear that everything went smoothly with the delivery of your rose. We hope that your sister and her husband enjoy celebrating a tremendous milestone and the rose continues to bloom for years to come.

English Roses

Beoordeeld met 5 van de 5 sterren

The pearl wishes

The purchase was easy as was changing the delivery date. When it came it was packed so well and a lot of care had gone into the plant and the packaging of it. It is a lovely size and was a present for some friends. Wouldn’t hesitate to purchase from you again thank you

5 augustus 2026
Review zonder uitnodiging
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Antwoord van Englishroses

Hello Jackie

Thank you for taking the time to leave us a 5 star review.
We take great pride in our packaging and we are glad to hear you were pleased with it as well.
We hope your friends enjoy their lovely gift from you.

English Roses

Beoordeeld met 5 van de 5 sterren

Commemorative rose

Ordered a beautiful rose to commemorate the first anniversary of my lovely friend's death. Chose one called her name to send to her husband.
I accidentally ordered it to be delivered to myself and the lovely lady on the phone sorted the change of address no bother.

I hadn't realised my friend had moved house so I was able to change the delivery again on the courier's website on the same day of delivery.

The rose arrived in full bloom and is stunning. No complaints at all, a very happy customer.

5 augustus 2026
Review zonder uitnodiging
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Antwoord van Englishroses

Hi Tracy

What a lovely review, thank you.
We are so happy to hear that everything worked out and went smoothly with the delivery. We hope the blooms continue for years to come in memory of your lovely friend.

English Roses

Beoordeeld met 5 van de 5 sterren

Excellent service

I ordered a named Rose for my friends 60th birthday ,she absolutely loved it ,she was overwhelmed at how well it was packaged the prompt delivery and the excellent quality of the rose, for me, as a customer, I found the company excellent in every way ,will have no hesitation in using them again ,thankyou

6 augustus 2026
Review zonder uitnodiging
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Antwoord van Englishroses

Hello,

Thank you for your lovely review!
Its so wonderful to hear that your friend loved her rose.
We hope that she enjoys all the blooms this summer and many more summers to come.

English Roses

Beoordeeld met 5 van de 5 sterren

I was highly satisfied with the…

I was highly satisfied with the wonderful rose I purchased for a golden wedding gift.
The basket it came in fully complemented the rose

24 juli 2026
Review zonder uitnodiging
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Antwoord van Englishroses

Hello.

Thank you for the 5 star review, we hope you get years of blooms to enjoy.

English Roses

Beoordeeld met 5 van de 5 sterren

Golden wedding rose

I ordered the Golden wedding rose for my brother & sister in laws 50th anniversary. I had to amend the delivery date, I got through on the telephone straight away & this was changed for me with no problem. The rose was a beautiful healthy plant. I would definitely recommend purchasing from English roses.

1 augustus 2026
Review zonder uitnodiging
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Antwoord van Englishroses

Hello, Thank you for the 5 stars and lovely comments, we really appreciate it and hope you get lots of blooms in the summers to come.

English Roses

Beoordeeld met 5 van de 5 sterren

I purchased a rose for a present.

I purchased a rose for a present for my brother in laws 80th birthday. The rose was delivered by DPD on time on the day requested. On undoing the packaging I found the rose to be in perfect condition with eight buds waiting to flower. Unfortunately the plant pot had a crack across one side. A quick call to explain that as the rose was a gift, I was dissapointed with the pot. I was offered an immediate apology and told that a new pot would be sent straight away. It arrived two days later. What excellent service.

5 augustus 2026
Review zonder uitnodiging
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Antwoord van Englishroses

Hi Chris

Thank you for the great comments and 5 star review, We hope the recipient enjoys theyre gift and has many years of you from the rose. We always try to go the extra mile for our customers.

English Roses

Beoordeeld met 5 van de 5 sterren

I ordered this special Rose for my niece who had lost her beloved dog

I ordered this special Rose for my
niece who had to have her furbaby put to sleep he was elderly but what a character from ordering to delivery the service was excellent The Rose was beyond what expected the quality amazing in bud so she planted it on the side of his grave in the garden Thank you

31 juli 2026
Review zonder uitnodiging
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Antwoord van Englishroses

Hello Rosemary, Thank you for the 5 stars and lovely comments, We are so glad you had a great experience with us and hope your niece can enjoy her roses whilst thinking of her furbaby.

English Roses

Beoordeeld met 5 van de 5 sterren

Thank you English Roses 🌹

Thank you English Roses 🌹
Received my gorgeous Super Trouper Rose for my other half’s birthday, he was over the moon with it.
Beautifully packed and speedy next day delivery.
Will definitely recommend to family and friends.

30 juli 2026
Review zonder uitnodiging
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Antwoord van Englishroses

Hello Diane,

Thank you for taking the time to leave a 5 star review and lovely comments. We are so glad that you and your partner are happy with the rose and we hope you see years of blooms.

English Roses.

Beoordeeld met 5 van de 5 sterren

Ive ordered 2 roses recently

Ive ordered 2 roses recently, one for a birthday and one for a wedding. They have arrived quickly, packaged lovely and are really good quality roses with blooms and buds! Very impressed. Think the price reflects the quality and service very well.

29 juli 2026
Review zonder uitnodiging
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Antwoord van Englishroses

Thank you for the 5 star review Louise, We really appricate you taking the time to leave these lovely comments. we are so happy youre enjoying the roses and hope you have blooms for years to come.

English Roses

Beoordeeld met 5 van de 5 sterren

I purchased a special rose for a golden…

I purchased a special rose for a golden wedding anniversary. The person I spoke with on the phone was beyond helpful and everything worked out perfectly.

When the rose arrived for the special occasion, my friend cried, she was so touched by the beautiful colour.

24 juli 2026
Review zonder uitnodiging
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Antwoord van Englishroses

Hello Edwina

Thank you for the 5 star review and taking the time to leave a lovely review, I'm so glad we could help and everything went smoothly. I hope your friend has lots of blooms over the summers.

English Roses.

Beoordeeld met 5 van de 5 sterren

Will definitely use again

I am so pleased that I chose to buy from this company. Both Mamma Mia and Bright Star roses arrived looking really healthy.
The ordering process was straightforward, and the communication was excellent, especially as I requested a change to my order.
Delivery was speedy, and I was kept informed. Both roses were exceptionally well-packaged.
I will definitely be ordering from this company again.

21 juli 2026
Review zonder uitnodiging
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Antwoord van Englishroses

Good Morning Carole, Thank you for the 5 star review and the lovely comments, We are so happy you are pleased with our site and process. Hoping you lots of blooms for many summers to come.

English Roses

Beoordeeld met 5 van de 5 sterren

Friend delighted with Rose

Friend delighted with Rose, in healthy condition.
Arrived on date requested.
Thank you.

10 juli 2026
Review zonder uitnodiging
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Antwoord van Englishroses

Hello Pauline

Thank you for taking the time to leave us a review.
We are pleased to hear that your rose arrived promptly and in great condition.
We hope your friend enjoys many more Springs and Summers full of blooms.

English Roses

Beoordeeld met 5 van de 5 sterren

5 star experience from Karen at English Roses

5 star experience from English Roses - particularly from Karen in Customer Services.
I had ordered a memorial rose for a family member, and paid for express delivery.
DPD had unexplained issues on the expected delivery date, so it was postponed. The next day I stayed in purposefully for it, constantly checking updates. It was not delivered to my door, but instead thrown (sideways) somewhere at the bottom of our drive.
Sadly someone must have taken it, so I never received the item, but Karen immediately ordered a replacement rose for me, and went above and beyond in making sure it was delivered safely to a Pickup Point.
The new rose was absolutely beautiful - packaged wonderfully, in a lovely condition, and perfect for its purpose.
Thanks again to Karen for her empathetic words, and efficient customer service.
Will certainly use again (and will avoid DPD, who did nothing to try and help me locate the original item).

18 juli 2026
Review zonder uitnodiging
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Antwoord van Englishroses

Hi Rachael

Thank you so much for your kind words about Karen.
We are delighted that she has been so helpful to you. We know that not all deliveries go as planned but we are happy to hear yours was resolved. We hope to hear from you again soon and hope that the rose blooms for many years to come.

English Roses

Beoordeeld met 5 van de 5 sterren

Wonderful

I've got 3 roses.

Brilliant Sweet Dream (apricot) for my granddaughters 1st birthday.

My Girl (yellow) for her 2nd birthday.

I've just ordered You're Beautiful (red) for her 3rd birthday.

Blue for You (purple) was bought for me as a Christmas present.

They're all blooming beautifully, I love them, never had rose bushes before!

I bought one (pink) for my daughter-in-laws 30th birthday, she loves it and it's blooming.

Also bought Special Day rose for my sons in-laws after the wedding and it too is still blooming.

I really can't recommend English Roses highly enough. The ordering is easy & advice is excellent.

Next time you order a rose go to English Roses UK.
The roses are beautifully packed & choice is amazing.

2 juli 2026
Review zonder uitnodiging
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Antwoord van Englishroses

Hi Susan

We are delighted to hear about all of your purchases and we have loved seeing the photos you have sent over to us as well.
We look forward to hearing from you again. Thank you for your review.

English Roses

Beoordeeld met 5 van de 5 sterren

Memory Rose Angel Baby

Memory Rose - Angel Baby Memorial Gift. Excellent quality and well packaged

17 juli 2026
Review zonder uitnodiging
Logo Englishroses

Antwoord van Englishroses

Hello Robert

Thank you for taking the time to leave us a review.
We are pleased that you are happy with your purchase and we hope to hear from you again soon.

English Roses

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