Ordered my sports team kit and the whole process was incredibly smooth. James guided me through the whole process, even with all my silly questions/ changing of sizes and orders etc James was extremel... Toon meer
Bedrijf heeft geantwoord
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Ordered my sports team kit and the whole process was incredibly smooth. James guided me through the whole process, even with all my silly questions/ changing of sizes and orders etc James was extremel... Toon meer
Bedrijf heeft geantwoord
Good quality kit! Great customer support. Summer has been really responsive and supportive, especially when we had some initial design and production issues. Summer helped resolve these to our tota... Toon meer
Bedrijf heeft geantwoord
The kits look and fit great, and are excellent value. Our girls are so happy with them. Definitely use their sizing chart to get the correct sizes. Summer was really helpful with any enquiries. I'd d... Toon meer
Bedrijf heeft geantwoord
Summer has been great for helping and answering all of our question for our first team cycling jersey. She was always responsive through design to production and delivery process. We have received... Toon meer
Bedrijf heeft geantwoord
Decathlon Club is your dedicated Decathlon UK service in charge of supporting customers from companies, education institutions, sports & outdoor clubs, charities, associations & governing bodies as a supplier of sports equipment and clothing, in addition to specific sports support services. Decathlon collaborates with the specialist team at My Club to assist you in creating and providing your new custom sports kit, ensuring it reflects a unique identity exclusive to your team.
2 Oxted Chambers, 185-187 Station Road East, RH8 0QE, Oxted, Verenigd Koninkrijk
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A fantastic bit of Kit. Was dealing with James from Decathlon Club who managed to turn around two kits in a tight timeframe. Comms were great, but the kit was absolutely fantastic. Highly recommended and will be coming back!

Antwoord van Decathlon Club
Got quality kit, all was exactly as I’d hoped, James was brilliant throughout answering any questions very clearly, would recommend

Antwoord van Decathlon Club
Fantastic service from Summer
Spoke with Summer directly about a tight deadline and while she could not promise anything, she estimated from experience it would be okay and sent messages to their production teams about the urgency. Happy to confirm my kits arrived in under 6 weeks and they are fantastic, quality printing and no errors. Would recommend to anyone looking for great service and great kits.
Thanks again to Summer for the extra help.

Antwoord van Decathlon Club
Great service and great kit. Decathlon my club supplied us a full kit and it’s a great product.

Antwoord van Decathlon Club
My experience with Decathlon was really good. I ordered personalised football shirts and throughout the whole process Decathlon was very clear. Summer helped me a lot with all my queries and clarified any pf my doubts.

Antwoord van Decathlon Club
The printing was excellent and Summer was a great help sorting out any problems from start to finish. A++++

Antwoord van Decathlon Club
The quality of the fabric and design resolution was really good, plus very good production and delivery speed. My project manager, Summer, was really helpful, and generally response times were good too. The product turned out really good, the whole team loves it! Will definitely be reordering next year.
It was also great as when I initially started the project, the items were at a lower price, but when I wanted to place the order they had increased their prices. When I asked about it, they made an exception for me since I begun the process with the impression I would be paying the lower price. All in all they were very accommodating.
One nit-picky thing would be that the website is a bit buggy? I think that could use some smoothing out, but also it’s very usable so not too huge an issue

Antwoord van Decathlon Club
I ordered some kits for Corporate League football, having never done this sort of thing before. Summer at Decathlon Club made the process very straightforward and ensured all my needs were met. The kits we received were excellent qualities and precisely to our requests, couldn't be happier with them!

Antwoord van Decathlon Club
The people at Decathlon made this second order really easy, the team love the kit

Antwoord van Decathlon Club
I ordered a set of basketball shirts for our school team. There was an almost overhwelming number of options for the design, but the process was easy to navigate. Using a poor quality copy of our school logo wasn't a problem. The shirt size is slightly confusing - being the width across just the front of one shirt-slightly more advice regarding sizing would have been reassuring. The whole process took about 8 weeks. The tracking process was helpful and the shirts look amazing. I am really pleased with the result and will use Decathlon again.

Antwoord van Decathlon Club
Totally happy with our new kit. From order to delivery Decathlon were first class and the quality is excellent. A big shout out to James for his great customer service throughout the process.

Antwoord van Decathlon Club
Easy to work with and brilliant kits too, along with that the guys got it out very quickly too. Definitely recommend

Antwoord van Decathlon Club
Excellent service from Summer and the team. Ours was a re-order for new team members and once again the quality was superb.

Antwoord van Decathlon Club
Decathlon refuse legal tender. I will never use such a so called business and will encourage others not to. Such a terrible experience to go into a shop and then told I cant pay with legal tender. There are better places to shop, so decathlon can go without.

Antwoord van Decathlon Club
Excellent.
We looked at a kit supplier and Decathlon shone with it's interactive web based design tool which allowed us to play around for weeks with the design. Summer and the rest of the team responded quickly and efficiently with any queries. The manufacturing process was timely, the updates very reassuring and our cycle jerseys arrived ahead of schedule.
Two points - the designs don't stay forever, we dithered and when we went back to them, the design had disappeared and we had to start again. Sizing - this caused a few headaches, the jerseys come up smaller than we would have ordinarily bought. Everyone measured and remeasured, we all went up a size from our normal and all are happy with what we've got.
The jersey are longer than an average cycle top, quality seems good - we all went for the premium rather than normal.
Highly recommended.

Antwoord van Decathlon Club
Summer was amazing, cant praise her enough for all her help. Clear process throughout and having Summer on hand for any queries made everything a breeze. The production team were also amazing and helpful. The communication received through the entire process, made it easy to keep track of what was happening.
The entire team took the issues we'd had with someone else and simply solved the problem straight away. Would recommend them to everyone, and will definitely be using them again.

Antwoord van Decathlon Club
I ordered a football kit, the minimum delivery time was stated as 6 weeks, I made contact 4 weeks from my event. Before making the order I called up to see if my timeframe was possible, I was told that no guarantees could be made but that all efforts would be made to try and get the order across in time. After submitting the order I was in constant contact via phone and email with Summer and James, they were very prompt in their responses every time I reached out and I put it down to their alertness that my order did come on time. The order itself was of excellent quality and for a very reasonable price. As representatives of the Decathlon Club, Summer and James were brilliant all the way, it was really refreshing to have a customer service experience that involved no automated messages or any extra steps, direct contact with the people that could help every time, if more companies adopted this practice, the customer service industry would be in a much better place.

Antwoord van Decathlon Club
The whole experience was great from start to finish. I ordered kit for a charity cycling event and James, who looked after me, did exactly that. He did eveything he could to ensure that the kit arrived in time and looked great.
Decathlon Clubs design feature can be a bit fiddly but it is a great tool to ensure that the kit looks fantastic. When the shirts arrived, the whole team loved them, which was brilliant.
I'd wholeheartedly recommend Decathlon Club and I am sure we'll use them again for next years event.
Finally, a big thank you to James for all his hard work.

Antwoord van Decathlon Club
We recently received our first batch of club shirts for our archery club are are really pleased with them. They look good, fit well and match the size charts. I was pleasantly surprised at how similar they look to the kit designer tool. Summer was very helpful in advising and efficient in progressing the order and I was kept updated at each stage. The only slight downside was the 6 week lead time, which we will have to go through again now that we are ready for our second order.

Antwoord van Decathlon Club
Thanks to Elliot and team for making our experience as seamless as possible. Ordered over 50 kits and they are fantastic.

Antwoord van Decathlon Club
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