Really good customer service. I placed an order on Sunday and then needed the order cancelling so that I could reorder it with some more items. I got in touch via whataspp and the team got back to me... Toon meer
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Lees wat reviewers zeggen
These people are very dishonest i would encourage people to serve them with lawsuits, imagine seeing an item advertised as normal with delivery just for days on after the delivery was expected and no... Toon meer
I purchased some products two weeks ago for my work. After waiting a whole week with no dispatch confirmation or update on my order, I tried contacting the company several times through all the chan... Toon meer
I'm happy to recommend Decodine's excellent services to everyone I know. The customer service is superb, and nothing is too much trouble. The catering supplies are high quality, and the delivery is... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Deco Dine is your go-to online store for premium plastic plates, party tableware, serving trays, bowls, bakingware, and eco-friendly catering supplies. We offer a wide range of high-quality party goods, including plastic cutlery, cups, cake stands, foil containers, and more — perfect for birthdays, weddings, events, Shabbat, and festive celebrations. Our exclusive in-house brand features unique designs you won’t find anywhere else. With a focus on excellent customer service, we provide free next-day delivery on UK orders over £30 and affordable 1–3 day delivery for just £2.99. Whether you're shopping for disposable partyware, event essentials, or stylish plastic dinnerware, Deco Dine makes entertaining easy and affordable.
Contactgegevens
Unit 21 Leyton Business Centre Etloe Road, E10 7BT, London, Verenigd Koninkrijk
- 02085566814
- support@decodine.co.uk
- decodine.co.uk
3,5
Gemiddeld
35 reviews
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Antwoord van Deco Dine
Thanks so much! We're glad you were happy with everything and the speedy delivery!
Products that meet my business needs
Products that meet my business needs, great price and quality, with excellent & prompt delivery service! I won’t be going anywhere else! Highly recommended, thanks decodine team!!
8 mei 2025
Antwoord van Deco Dine
Thank you so much for your kind words! We're thrilled to hear you're happy with our products and service. We truly appreciate your support! 💛 – The Deco Dine Team
Great product, need to work on customer service and returns
Products are good quality, only 1 problem tht there os no return policy nd customer service mt good
13 mei 2025
Antwoord van Deco Dine
Thank you for your feedback and for highlighting the quality of our products. We sincerely apologize for any inconvenience you've experienced with our customer service and returns process. To clarify, we do offer a return policy for unopened items within 14 days of delivery. You can find the full details here: https://decodine.co.uk/policies/refund-policy.
We're committed to improving our services and appreciate your input. If you have any further concerns or need assistance, please don't hesitate to contact us at support@decodine.co.uk.
I received the products very quickly
I received the products very quickly
They are good quality
Service was excellent to order
5 mei 2025
Antwoord van Deco Dine
Thank you so much! We're glad you were happy with the quality and fast service. We appreciate your support! – The Deco Dine Team 💛
Antwoord van Deco Dine
Thanks so much for your feedback! We're glad you loved the sturdy serving spoons—great to hear they met your expectations! – The Deco Dine Team
Easy to order and very efficent delivery
6 mei 2025
Antwoord van Deco Dine
Thank you! We're happy to hear your order process was smooth and delivery was efficient. Appreciate your support! – The Deco Dine Team
Im so happy
I don't know why I can't write a review on your website there no option. But i loved 2.5 jars so much that I had to find you guys on trust pilot just to express myself.
It amazing i been to so many cash and carry just couldn't find what I wanted. It fits perfectly in my cupboards and fits anything that atleast 1kg and a bit more. I wish you guys did a 5kg one which I would have bought.
19 maart 2024
Review zonder uitnodiging
Antwoord van Deco Dine
Hi HP. We are glad that you finally found what you wanted, and proud to have been the place for it! Thanks for your review.
If you like, you can leave a review on the actual item on our website.
They had exactly what I needed
They had exactly what I needed. Came in under budget. Shipped same day. Customer Service was A+. Arrived next day. Thank you
6 februari 2024
Review zonder uitnodiging
Antwoord van Deco Dine
Hi Cherelle. It was our pleasure serving you. We are glad that you found everything you needed.
Says champagne glasses in the title……
Says champagne glasses in the title… they are plastic and expensive for plastic “glasses”
False advertisement!
Needed them for a wedding at the weekend. Do not use them!
18 januari 2024
Review zonder uitnodiging
Antwoord van Deco Dine
Hi Jessica. We are sorry that we may have messed up the wedding... To be fair, the product description did state that these were plastic, but you are correct that the title could be misleading. We have since corrected that. Refunded you as requested.
Excellent quality and Service
Excellent quality and great customer service.
Order received well packaged and next day.
Really go the extra mile to help in buying the right
plates and cutlery.
Will definitely recommend and buy from Deco Dine again.
13 oktober 2023
Review zonder uitnodiging
Antwoord van Deco Dine
Hi Puremjit. We truly appreciate your recommendation. It was a pleasure serving you, and we look forward to doing so again!
excellent quality products
excellent quality products, amazing customer service. The refund for the items I wanted to return because I ordered too many was processed very quickly too. The plates I ordered are beautiful and I will use this company again.
1 juni 2023
Review zonder uitnodiging
Antwoord van Deco Dine
Hi Sara. We are glad that you found our products of excellent quality. We strive to stock top quality at the best price possible. It was a pleasure taking care of your refund request. Looking forward to serving you again!
Excellent
Excellent
Good products, easily cleanable or disposable with ease depending on state.
For use my multiple mites at our brown tea parties
Allows display of all types of brown to show up well for camera
110-CL X10packs
1 mei 2023
Review zonder uitnodiging
Antwoord van Deco Dine
Hi Lord. We are proud to get this kind of feedback on our products. Enjoy your tea parties!
Highly recommend DecoDine!
I'm happy to recommend Decodine's excellent services to everyone I know. The customer service is superb, and nothing is too much trouble.
The catering supplies are high quality, and the delivery is always quick.
I'm impressed and so thankful.
I'll be ordering again, and I'm telling all my friends about it.
5 december 2022
Review zonder uitnodiging
Antwoord van Deco Dine
Hi Nathaniel. We appreciate your recommendation. Looking forward to serving you and your friends!
The best catering supply partner around!
Many thanks to the wonderful and hardworking staff! High-quality catering supplies and quick dispatch. We are happy to have the option to select what we need. It is the best supply partner in the area because of the low prices as well!
6 november 2022
Review zonder uitnodiging
Antwoord van Deco Dine
Hi Alexandra. We are glad that you enjoyed shopping with us. We look forward to serving you again.
Offers the best prices and customer service
I've bought catering food supplies from them more than once. Customer service is good, helpful, and easy to get in touch with. They will tell you the truth, and if they don't know the answer, they will find it. The prices are also very good, and I can often get the same thing for less here. Checkout and tracking are easier, and customer service has been great, as was already said.
30 september 2022
Review zonder uitnodiging
Antwoord van Deco Dine
Hi Oakley. We are glad that you found our customer service to be helpful. Likewise, it was a pleasure serving you.
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