Great service from DCO. Prompt delivery and everything was packaged excellently. Great choice of products that we had struggled to source in local hardware stores. We would definitely recommend this c... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I ordered two samples of wallpaper. When they arrived one was not the colour that I ordered. So I emailed them they apologised and said they would send the correct one out. Waited nearly two weeks it... Toon meer
Bedrijf heeft geantwoord
While searching for a colour mixing service I came across DCO. The website is great and the colour matching part is really easy to navigate and simple to do. The pricing is fantastic and customer se... Toon meer
Bedrijf heeft geantwoord
Very impressed by products, service and competitive prices. Bought a farrow and ball copy of French Grey and it’s fabulous! Had an issue with a damaged tin and it was resolved swiftly and with a gener... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Here at Decorating Centre Online we aim to make decorating any space easy and cost effective. We offer a fantastic range of decorating products for any application, style or project including paint, wallpaper and tools. Through being trusted experts we provide customers with bespoke advice, guidance, inspiration and support for products and projects. Our main focus is ensuring we provide the best commitment, care, and overall shopping experience for our customers by connecting them to the best products on the market so they can get their projects completed right first time whilst saving time and money. We can also help you throughout the process, from choosing your perfect finish, colours, tools and other necessary additions, we can help you out with all your decorating needs. From inspiration on our Instagram and Facebook feeds, to our Exclusive Facebook Community, you’re just a click away from joining a community of passionate decorators and DIYers. Please don’t hesitate to pop us a DM on our Instagram, Facebook or Pinterest pages, you can Live Chat us on our Website too or even email on sales@decoratingcentreonline.co.uk or just give us a ring on 01388 655844 for some advice on what colours we can match and whether we can match the colour you’ve chosen. There’s no question too big or too small and we’d love to hear from you.
Contactgegevens
UNIT 5 CROXDALE BUSINESS PARK, DH6 5GZ, Durham, Verenigd Koninkrijk
- 01388 665844
- sales@decoratingcentreonline.co.uk
- decoratingcentreonline.co.uk
4,4
Uitstekend
419 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Shocked that these guys would receive…
Shocked that these guys would receive anything other than a 5-star review!! I’ve used them 4 or 5 times now and everything has been absolutely spot on every time - from the advice over Instagram answering my hundreds of questions, to the quick delivery, excellent packing and excellently priced, high quality paints. I even re-ordered a colour match paint and unknowingly entered the wrong shade and they emailed me straight away to double check I didn’t mean a different one, which I did! Amazing customer service. I wouldn’t even consider ordering from anywhere else.
4 juli 2025
Review zonder uitnodiging
Antwoord van Decorating Centre Online
Hi there,
Thank you so much for your lovely review! We are delighted to hear that we have provided a consistent great service. The team are always happy to help you navigate the world of decorating and assist you in ensuring your project is a success! Thank you for choosing us, and we look forward to seeing you again soon!
Decorating Centre Online 🏡
Extremely helpful on the phone sending…
Extremely helpful on the phone sending my paint to another store.
Usually busy at my local branch and takes a while to get seen but that could mean it’s such a good shop I just need to be patient lol
27 juni 2025
Review zonder uitnodiging
Antwoord van Decorating Centre Online
Hi Tabitha,
Thank you so much for taking the time to leave a review, we're thrilled to hear that the team were helpful in arranging stock being transferred between stores. Our store can get very busy but we will always aim to serve you as quickly as possible! We look forward to serving you again soon!
Decorating Centre Online 🏡
Brilliant service from start to finish
Brilliant service from start to finish. Really accommodating for what was a large 500L last minute urgent order.
26 juni 2025
Review zonder uitnodiging
Antwoord van Decorating Centre Online
Hi Caroline,
We're so pleased to hear you found us accommodating and that we were able to assist you in a large last minute order! We're delighted that we could make your project possible! Please let us know if there is anything we can help with in the future!
Decorating Centre Online 🏡
Excellent
Excellent website to navigate. Competitive prices and good communication when request.
never had an issue but thats when you know if a company REALLY is good.
Almost finished painting my house using mostly paint from DCO and will do next time.
27 april 2025
Review zonder uitnodiging
Antwoord van Decorating Centre Online
Hi Rajesh,
Thank you so much for your kind words! We're delighted to hear you found our website easy to use and appreciated our prices and communication. It’s fantastic to know you’ve trusted DCO for your home painting project, and we look forward to helping with your next one!
Decorating Centre Online 🏡
Great service
First time using DCO and what a great experience.
Ordered a colour match paint and it arrived at 10am the next day, well packaged and paint colour was perfectly matched.
Will definitely use this company again.
25 juni 2025
Review zonder uitnodiging
Antwoord van Decorating Centre Online
Hi there,
Thank you so much for your kind words! We're thrilled to hear your first experience with DCO was such a positive one. It's great to know your colour match paint arrived promptly and perfectly matched your expectations. We really appreciate your support and look forward to helping you with your next project!
Decorating Centre Online 🏡
Exact paint I wanted
Exact paint I wanted. Good price. Delivered in good time. Packaged perfectly. Good communication. Run out of goods!
24 juni 2025
Review zonder uitnodiging
Antwoord van Decorating Centre Online
Hi Ian,
Thanks for the great review! We're really pleased to hear everything arrived as expected and that you were happy with the service :)
Decorating Centre Online 🏡
Helpful and personal
Good prices, really helpful with sorting any questions out!
13 juni 2025
Review zonder uitnodiging
Antwoord van Decorating Centre Online
Hi there, thanks so much for taking the time to leave us a review. We're really glad to hear you were happy with the prices and that our team could help with your questions. If you ever need anything else, just give us a shout!
Decorating Centre Online 🏡
Awful Customer Service
Spent hundreds of pounds on paint and when I brought up an issues was basically told it was my own fault.
A vinyl Matt paint that isn't durable and picks up every mark under the sun.
My fault.
A water based gloss that doesn’t stipulate it will ONLY work with water based undercoat.
My fault.
Please don’t even attempt to send a response to this because I’ve had enough blame placed on me, despite the fact your website offers little to no help.
6 januari 2025
Review zonder uitnodiging
Antwoord van Decorating Centre Online
Hi Lucy,
Thanks for taking the time to leave a review. We're sorry to hear you're unhappy with your experience.
We've looked into our records and can’t find any contact from yourself regarding these issues, but we’d love the opportunity to help.
To clarify, vinyl matt is designed to be a cost-effective option for low-traffic areas that don’t require frequent cleaning. It’s a non-durable finish, which makes it unsuitable for spaces that need regular wiping or scrubbing. If your space is more high traffic we do have a range of products available which are class 1 scrub rated.
Water-based gloss products are generally designed to be used as part of a system, so for best results they should be paired with a compatible water-based undercoat. If you have a specific undercoat in mind or a certain finish you're trying to achieve, we’d be more than happy to recommend the right product combination.
We aim to provide as much detail as possible on our website, but if you need further assistance, feel free to get in touch with our customer experience team, we’re here to help :)
What an incredible family run company
What an incredible family run company.
Will definitely be using them again and recommending them.
I placed my order - which I have to say was the best price when searching - was told free delivery, which was fantastic. Was kept informed when my goods would arrive. It was delivered when said and packaging was so well thought about that i didn’t have to worry about my order being damaged. Keep doing what you’re doing DCO - best service I’ve had in a long while.
5 juni 2025
Review zonder uitnodiging
Antwoord van Decorating Centre Online
Hi Deborah,
Thank you so much for your wonderful review! We're delighted to hear you were happy with the price, communication, and delivery experience. We take great pride in making sure every order is well-packaged and arrives safely, so it means a lot to hear that it made a difference. We look forward to serving you again soon!
Decorating Centre Online 🏡
Wouldn’t go anywhere else!
Wouldn’t go anywhere else, they offer a great range of paint, always get my paints colour matched and they turn out great. The price is great, the service is excellent, prompt delivery, would highly recommend for all your painting needs.
Thank you very much!
2 juni 2025
Review zonder uitnodiging
Antwoord van Decorating Centre Online
Hi Jordan,
Thank you so much for your kind words and recommendation! We're thrilled to hear that you've had such a positive experience with our paint range, colour matching, and service. It's always our goal to provide great value and prompt delivery, so we're glad we’ve hit the mark for you. We truly appreciate your support and look forward to helping with your future painting projects!
Decorating Centre Online 🏡
Fantastic prompt service with delivery…
Fantastic prompt service with delivery the following day before 12! All London based suppliers were giving 7 days for delivery. The paint was so carefully wrapped up and secure so very very impressed with this company and will use again.
4 juni 2025
Review zonder uitnodiging
Antwoord van Decorating Centre Online
Hi Laurie,
Thank you so much for your fantastic review! We're thrilled to hear that you were impressed with our prompt service, packaging and next-day delivery. We truly appreciate your support and look forward to serving you again soon!
Decorating Centre Online 🏡
will never go anywhere else for colour match paint!
always super helpful when i need some advice on what paint to buy. i always buy my colour match paint from DCO and will never go anywhere else!!
23 mei 2025
Review zonder uitnodiging
Antwoord van Decorating Centre Online
Hi Abbie,
Thank you so much for your kind words! We're really glad to hear you find our advice helpful and that you trust us for your colour match paint, it means a lot. We're always here if you need anything or have more questions. Thanks again for your continued support!
Decorating Centre Online 🏡
Fast delivery and great experience
Fast delivery, great colour matching. We’ve ordered four different paint colours, and the matching on all of them is absolutely spot on. The coverage of the paints is also great, and they are easy to apply. Overall, the delivery was very fast, and everything was securely packaged.
9 mei 2025
Review zonder uitnodiging
Antwoord van Decorating Centre Online
Hi Jakub,
Thank you so much for your lovely review! We're thrilled to hear that you were happy with the colour matching, coverage, and ease of application, and that everything arrived quickly and securely. It means a lot to us that you've chosen multiple colours from us, and we really appreciate your support 😊
Decorating Centre Online 🏡
Great experience
Great experience. Very quick to reply with any questions you have on Instagram regarding recommendations etc.
Paint arrived quickly and an exact colour match to the paint we had requested.
Great paint.
22 mei 2025
Review zonder uitnodiging
Antwoord van Decorating Centre Online
Hi Chrissie,
Thank you so much for your kind words! We're thrilled to hear you had a great experience and that the colour was a perfect match. Please feel free to reach out anytime if you need anything else! 😊
Decorating Centre Online 🏡
The team are so knowledgeable and…
The team are so knowledgeable and helpful. Helped me pick colours to match a wallpaper, service is great and paint is delivered quickly too. I've used DCO a few times and will be again. 5 stars from me!
16 mei 2025
Review zonder uitnodiging
Antwoord van Decorating Centre Online
Hi Emma,
Thank you so much for the wonderful review! We're thrilled to hear that our team could help you find the perfect colours to match your wallpaper. It means a lot to know you've returned to us multiple times, and we look forward to helping you again soon 😊
Decorating Centre Online 🏡
Antwoord van Decorating Centre Online
Hi Nicki,
Thank you so much! We're really glad to hear you had a great experience, we're always here to help whenever you need us! 😊
Decorating Centre Online 🏡
Excellent, friendly family run business.
I have been shopping with this family run company for a long time. If I ever have an issue, it is dealt with promptly. The customer service is top notch A1++, and always a friendly reply to every message I have. Need a recommendation for anything, it's no problem. They are always there to help, especially with the videos from Helen to help along the way. I wouldn't go anywhere else for my paint, as I know the service from start to finish is going to be the best ever.
1 mei 2025
Review zonder uitnodiging
Antwoord van Decorating Centre Online
Hi Nicki,
Thank you so much for your continued support and this truly lovely review! It means the world to us to hear that our service and advice make a difference. We’re so glad Helen’s videos have been helpful too. We love sharing our knowledge to make decorating a little easier. It’s customers like you that make what we do so rewarding.
Decorating Centre Online 🏡
Asked for advice on types of paint for…
Asked for advice on types of paint for specific job, advice was excellent and really happy with the paint. Lovely team of people. Will certainly use again
23 april 2025
Review zonder uitnodiging
Antwoord van Decorating Centre Online
Hi Joanne,
Thank you for the lovely review! We're so pleased to hear our team could provide helpful advice and that you're happy with the paint. It's always our goal to make sure you get the right product for the job, and it's wonderful to know we hit the mark. We look forward to helping you again in the future!
Decorating Centre Online 🏡
Splendid online ordering experience.
Ordered 6 tins of paint on Wednesday confirmed same day, arrived on Friday tracked all the way. What was so good about this was that I had previously ordered the same paint from another company online. That order was confirmed, the money was taken from my card and then all went quiet. In spite of phone calls and emails to them to which there was no response after a week. Such a difference!
9 mei 2025
Review zonder uitnodiging
Antwoord van Decorating Centre Online
Hi John,
Thank you so much for taking the time to leave a review! We're really glad to hear your experience with us was smooth and reliable, especially after the frustration you had with the other company. We know how important it is to receive your items quickly and be kept informed every step of the way, so it’s great to know we delivered on that. Thanks again for choosing us 😊
Decorating Centre Online 🏡
Issue was quickly resolved
I had an issue with my order, the color match wasn’t the same as the tester pot I had previously had. Nightmare! However the Decorating Centre Online were brilliant at sorting it out. They responded quickly to my email cry for help, and after sending a couple of photographs they rushed a new order over to me. Brilliant customer service. Thank you.
19 april 2025
Review zonder uitnodiging
Antwoord van Decorating Centre Online
Hi Sam,
Thank you for your amazing review. It's always fantastic to hear when our team is able to swiftly resolve any issues, ensuring that our customers are well taken care of. We're delighted that we could make that happen for you 😊
Decorating Centre Online 🏡
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.