Defy Gaming Reviews 

1.897
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

company has gone bust and isn't replying to any queries or warranty. Went to tygamingmodzin UK (they seem to use the same parts) and had it fixed at a very affordable price!

Beoordeeld met 5 van de 5 sterren

Honestly, I like this controller. The price range is reasonable for the market, and the options are pretty wide, I managed to get almost exactly what I wanted out of a custom pad. The paddles and inst... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent customer service from Defy Gaming. Son ordered a controller for his Nintendo Switch (repeat customer), and there was a delay in shipping this out, then some colours weren't available. Defy g... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really impressive controller and assistance. My controller had a small fault after 6 months (out of warranty), I emailed asking if Defy do any repairs - after receiving an update to say no we don’t ca... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kansspelaanbieder

Geschreven door het bedrijf

Defy Gaming offer customised Xbox and PlayStation controllers and gaming accessories in the UK. Our specialist tech team handcraft every custom controller in the UK before testing and posting out by secure courier. All custom controllers start their life as genuine brand new PlayStation and Xbox controllers before going through the customisation process so quality is guaranteed. For a completely bespoke gaming accessory, our build your own option allows you to personalise and customise every aspect of your controller with thousands of possibe combinations. Need a custom controller as a gift but unsure on what to pick? Purchase a gift card for the ultimate personalised gift for any gamer!


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,7

Alle reviews

(1.897)

0 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great experience!

Great customer service, answered any questions I had quickly.
The controller I ordered itself is brilliant, well put together and great quality and alot cheaper than other brands! Have already recommended to 3 of my gaming friends!

12 december 2022
Beoordeeld met 1 van de 5 sterren

I bought a control on the 5th of…

I bought a control on the 5th of December, when they advertised the delivery being between 7 working says.
Today is the 24th of December and I haven't received my order, it's a shame as this was a Christmas present. I wouldn't choose them as it is not reliable.

24 december 2022
Beoordeeld met 1 van de 5 sterren

I’ve noticed that some of the buttons…

I’ve noticed that some of the buttons are a bit stuck. So not really impressed. I can’t be bothered to contact because I’ve heard stories. I’ll be going Scuff for my next one. I have already told my friends to stay away from this site.
They need to learn about customer satisfaction and how it’s a huge part of the business success rate.
Chez Kane will be opening this on Christmas Day and I want her to see and show her fans how awful this company is.

22 december 2022
Beoordeeld met 5 van de 5 sterren

Amazing

Delivery was really fast and the product works perfectly. It also looks fantastic. I would definitely recommend the site as it’s easy to use as well

21 december 2022
Beoordeeld met 3 van de 5 sterren

Pros and cons

Pros
The controller is genuine and really good if you wanna use a controller with back paddles and feels nice when u get used to it plus you can be way better at games with it.

Cons
The delivery was late and the customer services needs improving such as live person instead of copying and pasting the same email automatically.

Overall the controller is solid and isn't fake, if you wanna be better at games and feels like a pro then deffo get this but the delivery might take longer than written depending on the situation.

10/10 on the controller
3/10 on the communication in the beginning

19 december 2022
Beoordeeld met 5 van de 5 sterren

Highly recommend + Amazing quality

Highly recommend. I messaged them separately to ensure I would get this before Christmas. And they responded within 1 day. Ensuring me I would. It has now arrived and is in amazing condition! Still yet to make sure it works! But roll on Xmas day. Thank you so much! A*****

19 december 2022
Beoordeeld met 1 van de 5 sterren

Long delays and they don't reply

Placed an order for a controller on 26th November with 7-10 days build time. Still haven't received it or had any updates. Have emailed and messaged on the website but they don't reply. Very disappointing as was meant to be a Christmas gift.

Update - item finally arrived 2 days before Christmas, unfortunately the order is wrong and the face control buttons are the wrong colour.

Update - they replaced the buttons on the controller and sent it back to me, however there is now a different problem with it. Also they have not refunded me the postage costs which they said they would. They now appear to be ignoring my emails, so the next course of action will be court proceedings.

19 december 2022
Beoordeeld met 1 van de 5 sterren

ORDER NOT RECEIVED - is this site a SCAM?

I placed an order on 13th November (and paid almost £200 in full) and have nor received my order, is this a scam? It’s for a Christmas present and I ordered with plenty of time, only 1 email has been answered, next 3 have gone unanswered despite their first response saying the parts would be available by Tuesday (6th December) no update and no response to my last 3 emails enquiring when I’ll receive it

17 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My go to place for gifts

this is my 3rd purchase of x box custom controllers. Defy Gaming are brilliant. Great communication, fast service. Fantastic controllers. Really great quality. I recommend all my friends to go to these guys. 5 star thank you

16 december 2022

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