Defy Gaming Reviews 

1.897
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

company has gone bust and isn't replying to any queries or warranty. Went to tygamingmodzin UK (they seem to use the same parts) and had it fixed at a very affordable price!

Beoordeeld met 5 van de 5 sterren

Honestly, I like this controller. The price range is reasonable for the market, and the options are pretty wide, I managed to get almost exactly what I wanted out of a custom pad. The paddles and inst... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent customer service from Defy Gaming. Son ordered a controller for his Nintendo Switch (repeat customer), and there was a delay in shipping this out, then some colours weren't available. Defy g... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really impressive controller and assistance. My controller had a small fault after 6 months (out of warranty), I emailed asking if Defy do any repairs - after receiving an update to say no we don’t ca... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kansspelaanbieder

Geschreven door het bedrijf

Defy Gaming offer customised Xbox and PlayStation controllers and gaming accessories in the UK. Our specialist tech team handcraft every custom controller in the UK before testing and posting out by secure courier. All custom controllers start their life as genuine brand new PlayStation and Xbox controllers before going through the customisation process so quality is guaranteed. For a completely bespoke gaming accessory, our build your own option allows you to personalise and customise every aspect of your controller with thousands of possibe combinations. Need a custom controller as a gift but unsure on what to pick? Purchase a gift card for the ultimate personalised gift for any gamer!


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,7

Alle reviews

(1.897)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Best custom controllers anywhere

Absolutely fantastic ps5 controller, whether you play fps, rpg, story, or any game at all, this controller and its back paddles add so much ease when playing. There is a sort of grip on the back when you choose the Ultimate back paddle option and it feels absolutely amazing to hold. This is the cheapest back paddle controller I’ve come across and yet I would say it is better than scuf who overprices at £200+ and stops working after a year. Delivery took a couple weeks even though it says 3-5 working days, however the company does compensate heavily with additional items like thumb sticks, a case for the controller etc. This is not a joke, this is the best controller company out there right now and if your contemplating whether getting a default controller, scuf or any other, choose this one, the value is absolutely insane. Definitely going to buy again. If you only have the money to buy a default, save up the extra £40, I promise it is worth it.

10 september 2022
Logo Defy Gaming

Antwoord van Defy Gaming

Wow! Thanks for the amazing review! We are so glad to hear you are loving your new controller from us :)

Beoordeeld met 5 van de 5 sterren

Great product ps5 customised controller

After a bit of a delay getting my item due to a supplier issue which meant my son received his birthday present late I feel that I ought to give a review based on the actual quality of the item which I’ve got to admit was really good and would I buy another ? Well probably yes 👍
Also due to the delay and my frustrated emails panicking about it not getting here on time they sent an extra case which wasn’t expected and was a lovely gesture so thanks guys

3 september 2022
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Antwoord van Defy Gaming

Hi Sarah! Thanks for such an awesome review! We are glad to hear you had such a great experience :D

Beoordeeld met 5 van de 5 sterren

Love mine, your significant gaming other will too!

Love my custom PS5 controller. You can change more or less everything - except the PS button for some reason. Can get a bit pricey the more you fiddle with the design but to be fair they do start with a genuine 60-quid controller. Mine came out at over £150 without any pro options. Turnaround time was only 4 working days from order to delivery. Overall it feels like an extravagance but if you’re looking for a special present for that certain someone, you can’t go wrong.

7 september 2022
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Antwoord van Defy Gaming

Hi Antony, thanks for the amazing review! We are happy to hear you had such a good experience :)

Beoordeeld met 4 van de 5 sterren

Good quality pad 👌

I ordered a pre built ps5 controller with click triggers with mappable paddles and custom engraving. I waited a little longer than expected but I was given some free accessories to compensate which was a decent touch!

I am happy with my new pad and would definitely recommend, the only negative for me is the 3m charging cable that I also ordered doesn't charge the pad well at all so it is kind of a waste of money. Other than that I'd give 5star

7 september 2022
Review zonder uitnodiging
Logo Defy Gaming

Antwoord van Defy Gaming

Hi Ryan, we are glad the pad is to your satisfaction! With regards to the charging cable, if you would like to arrange for a replacement to be sent, please get in touch :)

Beoordeeld met 5 van de 5 sterren

Great service

Next day delivery, well packed and sent an extra sample as good will, would recommend completely!

26 augustus 2022
Logo Defy Gaming

Antwoord van Defy Gaming

Thanks for the great review Jordan! :D

Beoordeeld met 5 van de 5 sterren

Incredible! PS5 Pro Esport Controller

I ordered a PS5 Pro Gaming controller after upgrading from another brand. They were great to answer questions and quickly when I messaged them during the buying process. I did have a minor problem but I have honestly never had such incredible customer service from ANY company like Defy Gaming. Not only were they extremely aplologetic but when above and beyond to sort out the problem with next day delivery with some freebies as an apology. I would highly recommend this company to any gamer looking for a controller.

The controller itself is incredible, the quality and upgrades are just next level. I compared against competitors before buying and the controller was at least £100 cheaper and build times were exceeding 6+ weeks elsewhere for more expensive!

Thank you so much Defy Gaming!

2 september 2022
Review zonder uitnodiging
Logo Defy Gaming

Antwoord van Defy Gaming

Hi Ross! Thanks for such an awesome review! We are glad to hear you had such a great experience :D

Beoordeeld met 1 van de 5 sterren

Bad communication. Bad quality

Ordered a ps5 custom controller on 10th Aug.dpd 2 day delivery.
Hated up around 17th as still not received. Was told there was a problem getting stock from Sony and would be out the following Mon or Tuesday. As it wasn't shipped chased again, got told sorry it will be out Wednesday and will come Thursday 25th. It arrived the courier threw box onto doorstep.
After 1 day of use one of left trigger buttons squeaking every time its pressed in.
My son isn't very happy. Waited two weeks for a 150£ controller that makes a horrible noise whenever he uses it.

10 augustus 2022
Logo Defy Gaming

Antwoord van Defy Gaming

Hi, I am sorry to hear this was your experience. As explained, the team have been experiencing delays due to supplier issues out of their hands. After you got in touch with us, we pushed your order forward to get it to you as soon as possible. We would like to have had the chance to resolve this with you first before you took to TrustPilot to leave a review. As your controller is still within warranty, you are eligible for a repair, which can be arranged by contacting us at hello@defygaminguk.com

We would like to take this moment to apologise again, but would like to work with you to resolve it.

Beoordeeld met 5 van de 5 sterren

First hand satisfaction…

These controllers are way better than most overpriced fps controllers .Highly recommend if you want to improve and get more skilful in fps shooters .

29 augustus 2022
Review zonder uitnodiging
Logo Defy Gaming

Antwoord van Defy Gaming

Thanks for the great review Hillton! We are happy to hear you're loving your new controler :D

Beoordeeld met 5 van de 5 sterren

Upgrade

Sent my controller in for an upgrade and the service was top draw as usual. Quick turn around and good communication throughout.

1 augustus 2022
Logo Defy Gaming

Antwoord van Defy Gaming

Thanks for taking the time to leave a great review :)

Beoordeeld met 5 van de 5 sterren

Fast service

Fast service, excellent controller, secure delivery, best prices.
Thank you :)

29 augustus 2022
Logo Defy Gaming

Antwoord van Defy Gaming

Awesome to hear Lisa! Glad everything was to your liking :)

Beoordeeld met 5 van de 5 sterren

Great from start to finish

Great from start to finish! Was super fast at creation to delivery. An the controller looks ace.
Thanks guys!

29 augustus 2022
Logo Defy Gaming

Antwoord van Defy Gaming

Great to hear Lauren! Happy Gaming :D

Beoordeeld met 5 van de 5 sterren

Excellent customer service from Defy…

Excellent customer service from Defy Gaming. Son ordered a controller for his Nintendo Switch (repeat customer), and there was a delay in shipping this out, then some colours weren't available. Defy gaming were super at sorting the issue out and threw in some freebies for my son who was so happy with the extras he received. Will definitely use again, very happy with their service. Thanks so much!

23 augustus 2022
Review zonder uitnodiging
Logo Defy Gaming

Antwoord van Defy Gaming

Hi Jenny, thank you for taking the time to write us a review. We are glad to hear your son was happy with his controller!

Beoordeeld met 5 van de 5 sterren

My grandson ordered this Xbox…

My grandson ordered this Xbox controller for his birthday. Have to admit I didn't take a lot of notice as to where it would be shipped from. When I had waited a week I was getting concerned it wouldn't be arriving in time for his birthday so I messaged the shop. They explained that there was a world wide shortage of microchips and a lot of things had been delayed but promised they would mark my order a priority or gave me the chance to cancel my order. I decided to give it another week before cancelling if it hadn't arrived. Luckily it arrived the following week and my grandson is thrilled. I can say enough how good this store is, I felt a valued customer throughout.

23 augustus 2022
Logo Defy Gaming

Antwoord van Defy Gaming

Hi Pat! Thank you for the great review, we are glad that everything was sorted out and that your grandson is happy :)

Beoordeeld met 5 van de 5 sterren

I got the mouse click and back paddles

I got the mouse click buttons and back paddles added to the controller, very nice feel and does the job well... The added grips are also a nice feature.

Took a week to get used to the smaller back paddle buttons, but once adapted it feels fine.

If you're playing COD or any FPS game it's worth the upgrade, helps adding better movement you'd otherwise struggle to have on a basic controller.

They also had a discount on the controller after I ordered and awaiting delivery. I asked for this discount to be applied to my order and they did refund the difference that same week.

23 augustus 2022
Logo Defy Gaming

Antwoord van Defy Gaming

Hi Matt, thanks for the great review! We are glad you're getting to grips with your new pro controller :)

Beoordeeld met 4 van de 5 sterren

The product is fantastic up to now…

The product is fantastic up to now would have got 5 stars for solely product. The reason it was four star Is diddnt see when purchasing the build time which would have been good to see then I got told build time would be 5 days and it was closer to 10

17 augustus 2022
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Antwoord van Defy Gaming

Hi Ashley, thank you for leaving us a review! I'm sorry to hear it couldn't be 5 stars, but I will be raising the issue you mentioned to the team so that we can get it resolved

Beoordeeld met 3 van de 5 sterren

Lovely controller wording came off back…

Lovely controller wording came off back in 1 day better not offering the service

15 augustus 2022
Logo Defy Gaming

Antwoord van Defy Gaming

Hi James, thank you for taking the time to write a review! I'm sorry to hear the personalisation came off, we would be happy to arrange a replacement to be sent out to you. If you would like this, please get in touch :)

Beoordeeld met 5 van de 5 sterren

Bought this as a present for my…

Bought this as a present for my partner, he absolutely loved it, was delivered within 4 days of ordering, even had a couple of questions answered really quickly and politely, would highly recommend, great product and service 👍🏻

14 augustus 2022
Logo Defy Gaming

Antwoord van Defy Gaming

Hi Danielle, thanks for the great review! We are glad to hear about your positive experience :)

Beoordeeld met 5 van de 5 sterren

Best Controller ever owned!

The controller was in great condition and has an amazing feel on the front shell and triggers. Loved all the extra goodies included in also!!

14 augustus 2022
Logo Defy Gaming

Antwoord van Defy Gaming

Hi Sal! We are glad to hear you love the controller, happy gaming! :D

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