Quality fabrics and uniquely stylish pieces with a classy look, really impressed with the products themselves. However, the delivery was very slow. My order arrived on day 20, almost 3 weeks after p... Toon meer
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Lees wat reviewers zeggen
Very disappointed the Express Shipping £10 paid on 6/1/25 for delivery end of the week did not happen till Monday exactly a week later for standard shipping. This item should be included in your Ama... Toon meer
Bedrijf heeft geantwoord
Dishonest company selling cheap shabby products at a premium price. Email contact doesn’t work. spoke to someone who provided a working email address and also honoured an exchange over the phone. As... Toon meer
Absolute scam. Tried purchasing a jacket for $70. When I went to the checkout and entered my details to pay it said: 'contacting bank' and the usual loading screen appeared- then the screen said it h... Toon meer
Bedrijfsgegevens
- Bovenkledingwinkel
- Kleding- en stoffenfabrikant
- Kledingwinkel
- Kledingleverancier
- Herenmode
- Damesmodewinkel
Geschreven door het bedrijf
At De La Creme Fashions we have been manufacturing British Ladies and Men's quality Coats and Jackets for over 14 years. We are also suppliers and retailers. We are known for providing premium British outerwear.
Contactgegevens
Unit 7N Nobel Road, N18 3BH, London, Verenigd Koninkrijk
- 020 8887 0555
- info@delacremefashions.com
- delacremefashions.com
3,2
Gemiddeld
264 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Winter coat
Just absolutely love the fit been looking for a winter coat for the last 2yrs tried loads and this is the first one that was true to size also exactly as shown in picture on the web site and very well made
7 september 2025
The company kept me informed of the…
The company kept me informed of the progress of delivery. My item fits perfectly and I love the colour
17 augustus 2025
Antwoord van De La Creme Fashions
Hi Simone, Thanks for your review on our service. We really appreciate it. We hope to see you shop with us again.
Item not received and no communication
Item not received, and despite trying to communicate with the store I have had no response.
23 augustus 2025
Antwoord van De La Creme Fashions
Apologies for delays in response, our email system was malfunctioning. You have been refunded for this order. Please revise this feedback as this matter has now been closed.
Antwoord van De La Creme Fashions
Hi Carol, Thanks for your review on our service. We really appreciate it. We hope to see you shop with us again.
Great products
Great products, great prices, never disappoint. Customer service is excellent
7 augustus 2025
Antwoord van De La Creme Fashions
Hi Mos, Thanks for your review on our service. We really appreciate it. We hope to see you shop with us again.
Antwoord van De La Creme Fashions
Hi Stephanie, Thanks for your review on our service. We really appreciate it. We hope to see you shop with us again.
Good variety of clothes.Coats were good…
Good variety of clothes.Coats were good fit and good price.
1 april 2025
Antwoord van De La Creme Fashions
Thanks Bamin for your kind words about our product and appreciating our pricing. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
DO NOT buy from this scam site
DO NOT buy from this scam site. Takes your money but does not deliver the goods. The jackets are also sold in Camden Town, do not buy from them either.
Reported the company
24 februari 2025
Review zonder uitnodiging
Antwoord van De La Creme Fashions
We are sorry to hear you think we are a scam site. Rest assured we are not. The jackets sold in camden town are supplied by us, but not directly linked with us. Please provide further information as to how you haven't received your order. We will investigate and get back to you.
Very fast response time
Very fast response time! I ordered the wrong size, item returned & refunded with no fuss at all. Very impressed
15 februari 2025
Antwoord van De La Creme Fashions
Thanks Helen for your kind words about our product and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Excellent quality
Excellent quality coat, very high percentage wool. Cannot believe how reasonably priced especially with sale offer. Extremely comfortable and soft to touch. True to size. Also very waterproof owing to the high percentage wool content. Highly recommend.
6 februari 2025
Antwoord van De La Creme Fashions
Thanks Elizabeth for your kind words about our product and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Product still not received
7 februari 2025
Antwoord van De La Creme Fashions
Our tracking information shows you have received. Please update this review as to not show misinformation. Thanks
Very good
Found this company to be extremely good value for money. It is what it says on the tin. Recommended two sizes smaller in one style and it fitted perfect. Decent quality and had lots of compliments on it.
21 januari 2025
Antwoord van De La Creme Fashions
Thanks Dawn for your kind words about our product and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Bought a coat for my mum
Bought a coat for my mum, she loves it and it was a good price, would shop again at De La Creme Fashions.
18 januari 2025
Antwoord van De La Creme Fashions
Thanks Asjad for your kind words about our product and your mum appreciating it. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Very disappointed the Express Shipping…
Very disappointed the Express Shipping £10 paid on 6/1/25 for delivery end of the week did not happen till Monday exactly a week later for standard shipping. This item should be included in your Amazon collection for Prime members like me enabling next day delivery.
Love the royal blue hooded coat albeit the long sleeve comes halfway over the hands. Good quality and tailoring!
Laura R, Herts
13 januari 2025
Antwoord van De La Creme Fashions
We would like to apologise for the delayed service. You did not purchase from Amazon so we don't provide prime services. Nevertheless, we are happy to hear you are satisfied with the coat at the end.
Poor service and product.
Cancelled half the order without asking if I still wanted to proceed - no answers to emails asking for updates.
The coat purchased is poorly finished with loose threads sticking out of seams.
Thoroughly unimpressed.
19 december 2024
I love this brand
I love this brand l! This is my 4th coat of theirs. I always get lovely compliments when wearing them 😊
29 december 2024
Antwoord van De La Creme Fashions
Thanks Ness for your kind words about our product and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Itempaid an extra £10 to guarantee…
I paid an extra £10 to guarantee delivery before cams day bit it still hasn’t arrived as of 29 December. Please refund the cost in full
To my bank account
16 december 2024
Ordered on 28/11/2024
Ordered on 28/11/2024 - am still waiting to receive my order.
They do not reply to emails or answer the phone.
28 november 2024
The order was delivered promptly but…
The order was delivered promptly but unfortunately did not fit.
I applied for a return but had to phone to get it ratified.
Anyway it was duly returned. After checking the courier had delivered the returned Itried to contact the company but they tend not to answer their phones or email.
Finally got a response via WhatsApp. From then everything went very smoothly with the refund in my account in 3 days.
On reflection de la creme fashions are easy to deal with when/if you can get hold of them but they do need to improve their contact procedures
23 november 2024
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