Quality fabrics and uniquely stylish pieces with a classy look, really impressed with the products themselves. However, the delivery was very slow. My order arrived on day 20, almost 3 weeks after p... Toon meer
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Lees wat reviewers zeggen
Very disappointed the Express Shipping £10 paid on 6/1/25 for delivery end of the week did not happen till Monday exactly a week later for standard shipping. This item should be included in your Ama... Toon meer
Bedrijf heeft geantwoord
Dishonest company selling cheap shabby products at a premium price. Email contact doesn’t work. spoke to someone who provided a working email address and also honoured an exchange over the phone. As... Toon meer
Absolute scam. Tried purchasing a jacket for $70. When I went to the checkout and entered my details to pay it said: 'contacting bank' and the usual loading screen appeared- then the screen said it h... Toon meer
Bedrijfsgegevens
- Bovenkledingwinkel
- Kleding- en stoffenfabrikant
- Kledingwinkel
- Kledingleverancier
- Herenmode
- Damesmodewinkel
Geschreven door het bedrijf
At De La Creme Fashions we have been manufacturing British Ladies and Men's quality Coats and Jackets for over 14 years. We are also suppliers and retailers. We are known for providing premium British outerwear.
Contactgegevens
Unit 7N Nobel Road, N18 3BH, London, Verenigd Koninkrijk
- 020 8887 0555
- info@delacremefashions.com
- delacremefashions.com
3,2
Gemiddeld
264 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I have purchased 3 beautiful coats from…
I have purchased 3 beautiful coats from De La Creme Fashions and I’m so in love with the quality and the whole buying experience. All I can say is if in any doubt don’t be they are purely amazing and the fit is just so comfy. Will be buying again without a doubt.
6 maart 2023
Review zonder uitnodiging
Antwoord van De La Creme Fashions
Thanks for your continued custom Barbara. We really appreciate the support. We look forward to serving you again! :)
Wonderful service
Wonderful service, fast and efficient. I love my new grey coat and when I give it to her my niece will love her filet. Thank you so much
23 februari 2023
Antwoord van De La Creme Fashions
You're welcome Mary! Thanks for your kind words and custom!
Jay
Lovely coats and good value
Lovely coats and good value. Hope to shop with them again if they do navy coats that are very long (to the ankle!)
2 maart 2023
Review zonder uitnodiging
Antwoord van De La Creme Fashions
Thanks for your kind words Penelope. We always try leaving customers such as yourselves satisfied. And yes we do have navy coats that are long. Contact us if you need further assistance!
Jay
Antwoord van De La Creme Fashions
Thanks for your kind words Rosa. We always try leaving customers such as yourselves satisfied.
Antwoord van De La Creme Fashions
Thanks for your kind words Helen. We always try leaving customers such as yourselves satisfied. We're glad you were able to experience premium british outerwear!
Good Customer Service
I ordered two coats from the website (which said in stock) in January and was contacted to be advised that they were both not in stock. I contacted the Company and a very kind gentleman apologised and advised that they would ensure that their website is updated more regularly to show what is out of stock. I used a gift voucher which had now expired so he very kindly sent me another gift card. Very professionally handled and a good result.
11 januari 2023
Antwoord van De La Creme Fashions
Thanks for your kind words madam. We always try leaving customers such as yourselves satisfied.
Great products and they care about their customers
Very happy with the product and the company - I ordered a military style coat from this company, and it was delivered really quickly. I had accidentally ordered the wrong size but I could easily exchange it with all the information being clear - I also got follow-up emails from Jay, so got to deal with a person (which is better than having to deal with a big faceless corporation when you can never speak to anyone!) I love the coat and will definitely be shopping with this company again :)
12 februari 2023
Review zonder uitnodiging
Antwoord van De La Creme Fashions
Thanks for your kind words Rachel. We're glad you were satisfied with your order and our service. We always try to leave our customers satisfied and are glad we were able to do so with yourself. We're more than happy to deal with you again!
Very efficient service from De La…
Very efficient service from De La Creme. My order was straightforward and I received my beautiful coat within the week. I am extremely satisfied with De La Creme. Ive used them 3 times now and will continue to do so. 8
21 januari 2023
Antwoord van De La Creme Fashions
Thanks for your kind words Claire. We're glad you were satisfied with your order and our service. We always try to leave our customers satisfied and are glad we were able to do so with yourself. We're more than happy to deal with you again!
High quality coat
High quality coat, good communication, would recommend this business
20 december 2022
Review zonder uitnodiging
Antwoord van De La Creme Fashions
Thanks for your kind words Steven. We really appreciate it!
Excellent customer service excellent…
Excellent customer service excellent products I can highly recommend the service
26 januari 2023
Antwoord van De La Creme Fashions
Thanks for your kind words Helen. We're glad you were satisfied with your order and our service. We always try to leave our customers satisfied and are glad we were able to do so with yourself. We're more than happy to deal with you again!
Bon suivi clientèle
La première livraison a échoué à cause du transporteur, mais un deuxième envoi a été effectué sans difficulté.
23 januari 2023
Review zonder uitnodiging
Antwoord van De La Creme Fashions
Merci Nathalie! :)
Horrendous Customer Service
After returning my order with the relevant supplied return paperwork on the 4th January. I am still yet to receive my refund 19 days later even though a Jay Miah confirmed it had been processed.
They don’t answer the phone, and emails are mostly automatic. Be sure you’ll be happy with your order before processing otherwise you’ll be chasing refunds for days.
23 januari 2023
Review zonder uitnodiging
Antwoord van De La Creme Fashions
The refund didn’t process all these days due to a technical issue on the system. Otherwise it would have been automatically processed. Apologies on our part. This I have fixed by overriding the system queue and manually processing the refund myself. Apologies again for all inconvenience caused.
Antwoord van De La Creme Fashions
Thanks for your kind words Maya. We're glad you were satisfied with your order. We always try to leave our customers satisfied and are glad we were able to do so with yourself. We're more than happy to deal with you again!
As a person who doesn’t like to order…
As a person who doesn’t like to order online I took the plunge and ordered this coat, I was not disappointed. It’s lovely, nicely packaged, good quality and a great fitting coat, thank u so much.
17 januari 2023
Antwoord van De La Creme Fashions
Thanks for your kind words Samantha. We're glad you were satisfied with your order. We always try to leave our customers satisfied and are glad we were able to do so with yourself. We're more than happy to deal with you again!
Antwoord van De La Creme Fashions
Thanks for your kind words Danielle. We're glad you were satisfied with your order. We always try to leave our customers satisfied and are glad we were able to do so with yourself. We're more than happy to deal with you again!
Thank you De La Creme. This company makes garments of very…
This company makes garments of very high quality and in most attractive styles. They take great pride in their products and customer service. I have needed to speak to them twice and they were very helpful. They aim to make their customers happy and I would say they live up to that. I would rate them as excellent.
18 januari 2023
Review zonder uitnodiging
Antwoord van De La Creme Fashions
Thanks for your kind words Anne. We're glad you were satisfied with your order. We always try to leave our customers satisfied and are glad we were able to do so with yourself. We're more than happy to deal with you again!
Very good quality for a small price.
11 januari 2023
Antwoord van De La Creme Fashions
Thanks for your kind words Dalia. We're glad you were satisfied with your order. We always try to leave our customers satisfied and are glad we were able to do so with yourself. Hope to deal with you again.
The coat was a gift and I was…
The coat was a gift and I was absolutely happy with it. The quality of the fabric and the tailoring is exquisite.
8 januari 2023
Review zonder uitnodiging
Antwoord van De La Creme Fashions
Thanks for your kind words Violets. We're glad you were satisfied with your gift.
Very happy with purchase
Ordering was easy, shipment was relatively quick, considering it was coming from England. I ordered on 12/18 and recieved on 1/7. The coat is as described, in color, material, and fit. The only thing is that I have long arms, and the sleeves are a little short - by only about 3/4" though.
8 januari 2023
Antwoord van De La Creme Fashions
Thanks for your kind words Beth. We're glad you were satisfied with your order. We always try to leave our customers satisfied and are glad we were able to do so with yourself. Hope to deal with you again.
Great service and absolutely love my…
Great service and absolutely love my coat, perfect length and really pleased with the fit and quality
7 januari 2023
Antwoord van De La Creme Fashions
Thanks for your kind words Nicola. We're glad you were satisfied with your order. We always try to leave our customers satisfied and are glad we were able to do so with yourself. Hope to deal with you again.
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