delivery.com Reviews 2.115

This order was done very efficiently.

My order could not be placed because the store was closed and i was refunded immediately and given a $5 credit thank you Grace for your patience in a frustrated customer.

⭐⭐⭐⭐⭐ Just had to share my amazing experience with @delivery.com! Their services are truly top-notch - from seamless deliveries to incredible promos, they have it all. Make the switch now for a hassle-free experience! Don't miss out on their fantastic deals - sign up for their email list ASAP! Especially if you’re in a major city! OH can I just mention they offer group orders!!! And let's talk about their exceptional customer service - their reps are beyond amazing. They take the time to explain every detail and ensure your satisfaction and comfort. What more could you ask for? #CustomerServiceExcellence

I ordered two super burritos from taco John’s as well as two drinks. Taco John’s provided me the two drinks and one super burrito, so My order was one super burrito short. I contacted customer service, who contacted taco John’s to provide me a discount for my order.

Very gelding and experienced

Representative was very polite helpful and respectful. Very satisfied.

Great timing and care w letting me know order cancelled.

I had an issue with a code and was credited the code amount to my account. Matthew was very helpful and polite ! Great customer service.

Matt helped me right away, thanks!

Quick, friendly and knowledgeable support. I appreciated the high level of service.

Representative was attentive, courteous, knowledgeable, and most helpful. She understood the issues and proceeded to rectify it immediately. We are lucky to have such live representatives to speak with.

No text updates. Order took over two hours to receive. Worst delivery service but the only service on island.

This order was placed at 1:59pm and was not delivered until 3:58pm. That's a two hour wait. As time started to progress, I began to get concerned because I hadn't received the text notification that my order was being processed or anything so I called the customer service number. Upon getting customer service agent Matthew on the phone, he advised me that there was a problem with the original driver designated to pick up and deliver our order and that another one was being selected. It was at that point I asked Matthew if I would be delivered the food that had been prepared an hour ago or if the restaurant would make us fresh food. At that point Matthew assured me that if food had sat for an hour or moe the driver would insist the restaurant put together a fresh order. As I stated earlier, it took two hours for the food get here. Upon arrival, it was cold, nasty, and unappealing to the eye. As a matter of fact, it had sat out so long that the fat on the meat had completely re- coagulated .I would have walked out of ANY restaurant I had to wait more then 45mins to be served. I would NEVER pay for the meal I was delivered. It was a slap in the face and downright insulting that Mason Dixon and Delivery.com thought my husband and I were such low life's that we would accept that food and eat it, even if it had been free. I'd like a full refund.

I really wish I had been contacted sooner about my order being ignored and not accepted by the restaraunt I think that shouldnt happen again but it was resolved really quickly Labeeqah was so helpful

Matthew was friendly, polite, efficient and thoroughly professional. He’s truly a very nice person.

Spoke to 2 representatives and both were very professional and moved with a sense of care and urgency. No attitudes, explained the situation very well. Definitely helped me calm down a bit because i was ready to cuss somebody out. Thank you

The person who took my order by phone was great and attentive to details. Very satisfied with his work!

My $5 discount promotion did not work on my online order checkout. I had received the promotion email after midnight on Saturday night and it was stated to be available for 7 days. Deliver.com Customer support man agreed it should apply and told me he will refund my $16.33 order and charge $11.33. I am expecting to see the refund on my credit card on Monday.

Excellent customer service and swift resolution from Zubair.