DO NOT ORDER FROM THIS COMPANY. I ordered a dress for a wedding and was told it would arrive within 20 working days. I waited 7 WEEKS. I contacted Dion Noir halfway through and cancelled the order... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I was pleasantly surprised! Would definitely recommend this company. I saw the reviews were not great so was a bit worried…. But honestly, the dress was beautiful! Lovely colour, well made. I got a s... Toon meer
Do not order. I ordered a dress from them on 06.08.26, payment came out straight away, received a confirmation email for my order and I’ve heard nothing since. My tracking says ‘label created’ but thi... Toon meer
Bedrijf heeft geantwoord
Amazing brand! The dresses are unreal! I've not had much self confidence recently and your dress made me feel amazing!! I will definitely be purchasing again in the future, also the personailised hand... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We believe in longevity. In fitted silhouettes that hold their shape and still look good once the trend disappears. That’s why we only produce in limited quantities, so you’re not showing up in what everyone else is wearing. DE NOIR is about feeling amazing in your clothes. Whether it’s a rooftop party, a holiday getaway, or your best friend’s wedding - these are the dresses that are made for your moments. And they’ll still look just as good the next time you wear them.
Contactgegevens
Verenigd Koninkrijk
- denoir.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The most gorgeous dresses & at a really…
The most gorgeous dresses & at a really reasonable price for luxury, wedding & evening wear. The customer service team is amazing and supported incredibly well with any questions! Super quick delivery and hand written note with orders - very premium feel & care to their customers. Highly recommend to anyone looking for a beautiful & unique dress! Thank you to the De Noir team!
Beautiful dress that is true-to-size
Beautiful dress that is true-to-size. Customer service were lovely when I emailed them and delivery time was quick
I loved speedy delivery and very…
I loved speedy delivery and very personalised packaging. It was very thoughtful. The dress itself is stunning and made me feel special. It looked just like on pictures and fitted like a glove! It definitely made me stand out. It’s designed to really accentuate the waist. I absolutely love it!
Amazing!
Loved the quality and arrived sooner than expected! Fits perfectly besides it being a bit too long since I'm only 5'!
Perfect fit
Got a dress from De Noir and it fitted me so perfectly! Even though I’m quite tall, it was a perfect length. Amazing quality, even though I wear it quite often, it stays in perfect condition.
Didn’t know that to expect
Didn’t know that to expect, but I loved the dress I ordered from De Noir. Great quality, nice customer service, fast delivery
Amazing quality and great fit dress!
Amazing dress! Bought it for my wife and she loves it. Fits her perfectly! Packaging was great and delivered really quick. Highly recommend!
Disappointed with De Noir – Poor Customer Service and Unfair Treatment
My partner ordered a dress from De Noir, and unfortunately, it didn’t fit quite right—it was a bit too big. She tried it on once, carefully repacked it in the original packaging, and returned it. She made the mistake of not checking the condition of the dress before sending it back, assuming everything was in perfect order after only a brief try-on.
To our surprise, she was later told that the dress was “damaged” and that she had caused the damage. No exchange, refund, or even store credit was offered—just a flat-out refusal to assist any further. As a “gesture,” they returned the damaged dress to her, essentially accusing her of dishonesty without any evidence.
I work in customer service myself, and I know firsthand that customer satisfaction should be a priority. Losing trust and generating bad reviews over a single dress is not only shortsighted—it’s a poor reflection of brand values. My partner absolutely did not damage the item, and to be treated with such disregard is frustrating and disappointing.
We won’t be shopping with De Noir again, and we hope others think twice before doing so.
This is a scam
This is a scam, they refused the refund of the dress i returned inside the original package and they have now emailed me and said that dress is damage. I did not wear the dress at all so that is not possible and if it is damaged is not my fault, maybe it was damaged inside the track or in the wh and they are blaming me without any evidence at all just to avoid the refund. As i said the dress is with the label attached , inside the original package and i returned the same day i received it because it was too big and i did not see any damaged at all

Antwoord van De Noir
Absolutely love this dress
Absolutely love this dress! Gorgeous quality and amazing design - the color is just perfect! It's just a tad bit long for me as a 5'3 person, but with a little hem it would be perfect! Loveeeee
Beautiful dress arrived quickly
Beautiful dress arrived quickly and was packaged with the most thoughtful handwritten card. Thank you
I am absolutely thrilled with my order…
I am absolutely thrilled with my order which I have just received and tried on. They fit perfectly and look utterly stunning. I ordered 3 dresses, a bikini and a fitted kaftan style to wear over swimwear
Thank you De Noir for all my gorgeous items 😘
Dress order
Upon arrival I was very impressed at all of the packaging and presentation, very professional and aesthetically pleasing. The dress is also of good quality so I look forward to wearing it soon.
The dress was beautiful and very good…
The dress was beautiful and very good quality, can’t wait to buy more from De Noir ❤️
Dress is better than expected with nice…
Dress is better than expected with nice internal bodice boning. Would recommend!
The most beautiful well made dress…
The most beautiful well made dress perfect for a wedding, I cannot wait to wear this, love the little touches of the hand written note! 💛
Felt like my birthday!
So happy I found this beautiful brand
So happy I found this beautiful brand! I needed a dress for the Taylor Swift eras tour and the sparkly tasseled black dress did not disappoint! They even wrote a lovely handwritten thank you note ❤️
The clothes are perfect and high…
The clothes are perfect and high quality ❤️❤️
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







