We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I absolutely love descript. It’s extremely easy to use, has excellent time saving features and is very reasonably priced. I also accidentally got auto-billed and because it was within 24-48 hours afte... Toon meer

Beoordeeld met 1 van de 5 sterren

The experience with Descript has been frustrating. Basic usability feels poorly thought out, especially when it comes to simple actions. Not being able to select multiple items at once is a major... Toon meer

Beoordeeld met 4 van de 5 sterren

I have always loved and recommended Descript but now they have changed the rules. I have always had the ability to remove filler words as a part of my plan. Now I am charged "UnderLord points" each ti... Toon meer

Beoordeeld met 1 van de 5 sterren

The tool is just ok but despite receiving a VERY CLEAR confirmation that my subscription was canceled via email, I was charged 3 weeks later. The response was just that it’s canceled, identic... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf
  2. Videobewerkingsservice

Geschreven door het bedrijf

Descript is an AI-powered video and audio editing platform that combines transcription, screen recording, and publishing into a single tool. Instead of using multiple apps for editing, captioning, and sharing, users can manage the entire workflow in one place. At its foundation, Descript allows text-based editing. Media files are automatically transcribed, and changes to the text directly edit the video or audio timeline. This makes editing more accessible for beginners while still providing advanced capabilities for professionals. Core Features Text-based editing: Edit media by editing words on a transcript instead of navigating timelines. Screen and webcam recording: Capture product demos, tutorials, and presentations in one place. AI enhancements: Tools like Eye Contact, Studio Sound, filler word removal, and automatic captions. Avatars & voice tools: Create lifelike avatars, translate content, or generate synthetic voices. Collaboration tools: Multi-track editing and real-time team collaboration for distributed teams.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

247 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 11% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Descript makes editing way faster for me

I'm a big fan of Descript. Editing videos by rearranging text makes it way quicker, and I love the concept of 'scenes' to help speed up editing by auto animating elements in and out.

The stability of the product has noticeably improved in the 2+ years I've been using it. I don't use a lot of the AI features like overdub and AI avatars, but just the core editing flow for me is great - I find it faster than using Premiere or Da Vinci, even with keyboard editing hotkeys.

I'd be very sad if I could no longer use Descript

22 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product

Great! Everything just works... like it should, but sometimes you just get surprised by the quality of for example the YouTube transcriptions. Good stuff!

21 september 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Game Changer!

As far as video editing software goes, Descript is a game changer! I love being able to edit my videos from the transcript and fix glitches like correcting speech when the internet has dropped out.

21 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Catfishing, misleading & infuriating experience

Worst experience ever — complete waste of money.
I purchased a one-month subscription to test this product and within a single short session, all of my AI credits were gone. Nowhere on the pricing page or inside the product did it explain that “one use” means one file in a project. To make things worse, Studio Sound (which consumes credits) is enabled by default on every file import — a deliberately sneaky tactic that drains new users’ credits without their knowledge.

I had to restart my project multiple times due to the system’s poor usability, and with just 16 files I unknowingly burned through nearly all 20 credits in less than half an hour — with nothing usable to show for it. When I contacted support, they were dismissive and offered no help beyond essentially saying “tough luck.”

This was a catfishing, misleading, and infuriating experience. The product is not user-friendly, the pricing is deceptive, and the support is useless. I would never recommend this to anyone. Thankfully I only wasted $16 instead of a full year’s subscription. I’ve since switched to Canva — infinitely better in every way.

8 september 2025
Review zonder uitnodiging
Logo descript

Antwoord van descript

Sorry to hear about your experience here!

The intention is definitely not to make AI Actions confusing, or make you use them up without getting what you need.

If you follow back up with support, we can try to locate the ticket and follow up on that request - that doesn't sound like what we should have responded with here!

Beoordeeld met 4 van de 5 sterren

I really like Descript! Needs 3 QOL improvements...

First off: I really love Descript for editing videos.

However, there are some quality of life (QOL) issues:

1. Can't easily do voiceover. It takes some backflips, and I can't watch the video while I'm doing the voiceover.
2. When I export to YouTube, if I type in a description, often there's a workflow where I end up having to add it 2-3 times as I log into YouTube (clears the custom description), switch export tabs (clears the custom description), etc. Please, please auto-save the custom description as I write it!
3. I'd like a quicker way to cut in the timeline. I can click on an area, hit S, then click on another spot, hit S, then click on the segment I want to delete, and hit backspace. I'd like to click, then maybe like command+click or something, and it auto-deletes between those points. Of course I can do that in the script and I do as often as I can, but still...

18 september 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

HEADS UP: no refunds for annual subscription

Don't make the mistake I did, of buying a year upfront; unlike many other companies who take client experience into account, they will NOT refund you.

My Review:

As a novice podcaster, I found Descript to be extremely difficult. I lost a recording, experienced lag time with edits, which meant I was constantly losing track of where I was in my editing process. The 'underlord credits' were quickly used up trying to fix the mistakes. When I contacted support with an issue, they responded, but it often took 48 hours or more- which is basically forever in tech, nowadays.

I thought I was navigating a learning curve, so gave it a good solid couple of months. Then, I went to Riverside. Their ease of use was night and day!

Unfortunately, Descript will not issue me even a partial refund for all of this - citing "policy".

17 september 2025
Review zonder uitnodiging
Logo descript

Antwoord van descript

Thanks for the feedback here!

Our official refund policy (outlined here: https://help.descript.com/hc/en-us/articles/10255871027469-Refund-policy) is that we are happy to refund any subscription if you reach out to Support within 48 hours of the invoice date.

Our team will check when you originally reached out, regardless of if they respond within that 48 hours.

I recommend you reach back out on that thread if you did reach out within 48 hours, and they'll be able to assist.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer