My family has enjoyed trying camel milk for the first time. I was pleasantly surprised by how good it is! My boys are six and eleven and they can't get enough of it! Both have issues digesting cows mi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We have received milk before from a friend to try it. We purchased this time 6 frozen and it was fantastic! Thank you for such a wonderful experience. I truly believe this helped my son years ago with... Toon meer
Bedrijf heeft geantwoord
I love the product.. very happy with the ordered sample. Couldn't continue because they increased the price. Still checking to see if they lower it.
Bedrijf heeft geantwoord
Payment were taken 3-4 weeks earlier and I had to email you twice requesting some shipment information and updates. I thought the shipment was lost, misplaced or was overlooked. Finally, Desert Fa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Desert Farms - Camel Milk! Natures most wholesome dairy beverage. Prized for centuries by nomads and bedouins. Buy Camel Milk Online - Product of USA
Contactgegevens
2708 Wilshire Blvd, 90403, Santa Monica, Verenigde Staten
- 18004307426
- Support@desertfarms.com
- desertfarms.com
3,7
Gemiddeld
279 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 57% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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This isn’t really a review
This isn’t really a review. I’ve received this about an order but I haven’t gotten in to date. I received an email about an update in the beginning of the month but nothing else.
12 augustus 2021
Antwoord van Desert Farms
We apologize for the delay in your order and the lack of communication. Please contact our customer support to assist you further. We're committed to resolving this promptly. Thank you for your patience.
Haven’t Received It Yet
Not sure why a company would ask me, “how did we do” when 3 weeks after ordering it I still haven’t received it.
11 augustus 2021
Antwoord van Desert Farms
We completely understand your frustration. It's unacceptable that you haven't received your order after three weeks, and we apologize for the inconvenience. Your feedback is valuable to us, and we want to ensure that we address any issues promptly. Thank you for bringing this to our attention, and we appreciate your patience and understanding.
Still have yet to receive product
9 augustus 2021
Antwoord van Desert Farms
We sincerely apologize for the oversight in addressing your feedback. It's important to us that every customer concern is addressed promptly. We've taken steps to ensure this doesn't happen again in the future. If you're still experiencing any issues or have further concerns, please don't hesitate to reach out to us directly. Thank you for your understanding and patience.
Although the delivery process took…
Although the delivery process took longer than expected, the packaging was great, the milk was still cold when delivered. The taste is a little strong and it’s taking my 9 month old sometime to get used to it as we’re using this as an Addition to his breastmilk.
8 augustus 2021
Antwoord van Desert Farms
Thank you for your feedback! We're glad to hear that the packaging ensured the milk stayed cold upon delivery. We understand that adjusting to a new taste can take time, especially for little ones. If you have any questions or concerns about the taste or any other aspect of our product, please don't hesitate to reach out. We're here to help and ensure your experience is as smooth as possible.
Antwoord van Desert Farms
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with both our product and our customer service. Your recommendation means a lot to us. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We appreciate your support!
We communicated
We communicated, finally, largely due to my persistence.- Responses were generally thorough.
So because we were successful, 5 *stars.
I am very grateful for it.
6 augustus 2021
Antwoord van Desert Farms
Thank you for the 5 stars!
The camels milk is the best for Autism.
My son loves your camel milk he can not wait for the next shipment to come in.
4 augustus 2021
Antwoord van Desert Farms
It is nice to know that your son is loved our milk! We hope to continually supply you with our camel milk whilst rendering high-quality service.
The best camel milk around + they treat…
The best camel milk around + they treat their camels with respect and loving care, which equals good energy camel milk!!
2 augustus 2021
Antwoord van Desert Farms
Caring for our camels is our no. 1 priority, this makes the milk they produce takes care of all our clients. Thank you for giving your feedback.
Outstanding product as is the customer…
Outstanding product as is the customer service. Thank you Desert Farms!
29 juli 2021
Antwoord van Desert Farms
It is our pleasure to serve you
Antwoord van Desert Farms
We're delighted to hear that your son enjoys our milk and that it has helped alleviate his tummy issues. Providing high-quality products that contribute to the well-being of our customers is our top priority. If you ever need more assistance or have any questions, please feel free to reach out. Thank you for choosing our milk!
Antwoord van Desert Farms
Thank you for your positive feedback! We're thrilled to hear that you're satisfied with both our service and products. We're always looking for ways to enhance our customers' experience, including offering discounts whenever possible. We'll definitely take your suggestion into consideration. If you have any other feedback or requests, please don't hesitate to let us know. We appreciate your support!
I have not yet recieved my order
I have not yet recieved my order. It was suppose to be shiped on July 11th.
25 juli 2021
Antwoord van Desert Farms
We sincerely apologize for the delay in receiving your order. We understand how frustrating this must be, and we're actively working to resolve the issue.Your satisfaction is important to us, and we'll do everything we can to ensure your order arrives as soon as possible. Thank you for your patience and understanding.
Awesome service
24 juli 2021
Antwoord van Desert Farms
Thank you so much for your kind words! We're delighted to hear that you're happy with our service. If you ever need anything or have any questions, please feel free to reach out. We appreciate your support!
Excellent product!!!!
24 juli 2021
Antwoord van Desert Farms
Thank you so much for your kind words! We're delighted to hear that you're happy with our service. If you ever need anything or have any questions, please feel free to reach out. We appreciate your support!
Not for me
I ordered the frozen Kefir. I place the Kefir in the freezer and take 1 out at a time as I’m on a reintroduction diet and can only tolerate small amounts. Unfortunately, I would this to taste terrible. Nothing against the company but it’s a lot of money for something I’m having difficulty getting down. Won’t be ordering again.
24 juli 2021
Antwoord van Desert Farms
We're truly sorry to hear that you didn't enjoy our frozen Kefir. Your feedback is important to us, and we appreciate you sharing your experience with us. We understand the challenges of finding products that align with dietary restrictions, and we apologize for any inconvenience this has caused. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We value your input and hope to have the opportunity to better serve you in the future.
I love the frozen camels milk
I love the frozen camels milk, it is delicious and makes the best lattes because it froths up better than any or her milk or milk alternative. The company does a good job of communication as well. My digestion seems better after about 2 months of using desert farms!
24 juli 2021
Antwoord van Desert Farms
Thank you for letting us know about this. We love hearing how our customers use our products!
Milk went bad after 3 days
24 juli 2021
Antwoord van Desert Farms
We apologize for the inconvenience of your milk spoiling so quickly. Ensuring the quality and freshness of our products is a top priority, and it's disheartening to hear that we fell short in this instance. We'd like to make this right for you. Please provide us with your order details so we can investigate further and offer a resolution. Thank you for bringing this to our attention.
Antwoord van Desert Farms
Thank you so much
Desert farms is great on delivery
Desert farms is great on delivery. The powdered milk comes out smooth. I continue to get it because it helps my mothers eyesight. I gave you 4 stars because i want the larger powdered milk but you won't get more stock. I keep paying more for less.
24 juli 2021
Antwoord van Desert Farms
Thank you for the stars our milk powder is currently available, please feel free to check our website or contact us to make your purchase.
It is good as I expected and helped for…
It is good as I expected and helped for what I want to use .delicious and safe packed I want to order more.But the price and Import payment is very expensive to Canada you must have some branch here.Thanks
24 juli 2021
Antwoord van Desert Farms
We're thrilled to hear that you enjoyed our product and that it served its purpose well for you! Your satisfaction is important to us. We understand your concern regarding the price and import fees to Canada. We're continuously exploring options to make our products more accessible to customers worldwide, including the possibility of establishing a branch in Canada. We appreciate your feedback and hope to find solutions to make ordering more convenient and cost-effective for you in the future. Thank you for your support!
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