Designs.ai Reviews 

68
•
TrustScore 1.5 uit 5

1,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I am extremely disappointed with Designs.ai and their customer service. I was charged **€246.84 without prior notice or authorization**, despite never having used this platform or knowingly... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Insufficient designs, only a rotating catalog of prebuild templates. No AI anywhere. Minimum 5 spam mails per week. And, as others said, no button for account deletion. You have to write them a mail,... Toon meer

Beoordeeld met 1 van de 5 sterren

This company somehow gained access to my debit card and charged me $228 I’m currently going through dispute claims, funny I’ve never heard of this company but they charge me that ridiculous amount of... Toon meer

Beoordeeld met 1 van de 5 sterren

Their trial to subscription conversion happend in an unethical fashion. When I messaged them about the fact that I am not using their service and I'd like my money back, they refused; so I am disp... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Zakelijke diensten

Informatie afkomstig van verschillende externe bronnen

Designs.ai is a creative platform hosting tools that are intended to assist independent freelancers, markets and small businesses to create exceptional brand identities and stand out from the crowd.


Contactgegevens

1,4

Zeer slecht

TrustScore 1.5 uit 5

68 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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1,4

Alle reviews

(68)

4 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

I am trying to sign in to cancel my sub…

I am trying to sign in to cancel my sub and I cannot even log in to do so, site just keeps hanging.

5 maart 2024
Review zonder uitnodiging
Logo Designs.ai

Antwoord van Designs.ai

Hi Rebecca,

Please kindly send us an email at info@designs.ai with your account details, and we'll be more than happy to assist you with sorting this out.

Designs.ai Team

Beoordeeld met 1 van de 5 sterren

Misleading and scam-like website

25 januari 2024
Review zonder uitnodiging
Logo Designs.ai

Antwoord van Designs.ai

Hi Jack,

Greetings.

We appreciate your feedback and apologize for any confusion. Our pricing, terms, and conditions are transparently presented on our website.
If you have any concerns or require assistance in resolving issues, please feel free to contact us at info@designs.ai. We are here to help and ensure your satisfaction.

Regards,
Designs.ai Team

Beoordeeld met 1 van de 5 sterren

Shady business practices

Their trial to subscription conversion happend in an unethical fashion. When I messaged them about the fact that I am not using their service and I'd like my money back, they refused; so I am disputing their charges.

Horrible customer-service, avoid if possible!

Update: I did reach out to support first. You said there is nothing you can do about it. I am just sharing my experience with the lot of you after the fact

15 januari 2024
Review zonder uitnodiging
Logo Designs.ai

Antwoord van Designs.ai

Hi Csaba,

We understand your concerns and would like to address them promptly.
In order to provide you with the best possible assistance, we kindly ask you to reach out to us directly at info@designs.ai with your account details.

Our dedicated team will thoroughly investigate your case and work towards a resolution that meets your expectations.

Thank you.

Designs.ai Team

Beoordeeld met 1 van de 5 sterren

impossible de résilié

5 januari 2024
Review zonder uitnodiging
Logo Designs.ai

Antwoord van Designs.ai

Greetings.

Feel free to email us at info@designs.ai, and we'll be more than happy to assist you with the cancellation process.

Thank you.

Designs.ai Team

Beoordeeld met 1 van de 5 sterren

Wrong design was provided for download…

Wrong design was provided for download and the company refused to provide the correct download. Silver lining, i've now found much better software for designing logos, which highlights how basic this company software is and how little they care about their customers getting a good product (or even the right one).

17 september 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam

Scam
I had to give them one star as there is nothing lower, they charged me £24 and didn't give me any extra features. If we look at the tool itself it is the degraded version of canva

1 september 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Sketchy

First of all, I was very disappointed with the results. Which is still fine, given that I didn't expect AI to do much anyway and I was using the free trial after all. But when I tried to cancel my trial, the site won't even let me do it. Clicking the 'My Plan' option keeps bringing up a pop-up message "Error, No response from server. Please refresh and try again later" which does not go away no matter how many times you click the cross. This is the kind of thing that happens before you forget to cancel your subscription and end up paying for a service you know you have no use for.

1 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Can’t even process videos

Can’t even process videos. Wait hours and was locked. Total waste of my time.

16 juli 2023
Review zonder uitnodiging
Logo Designs.ai

Antwoord van Designs.ai

Hi Ivan,

We are truly sorry to hear about the frustration and inconvenience you experienced with our VideoMaker.

We want to assure you that our VideoMaker is currently functioning optimally. If you're still encountering issues with downloading or processing videos, we kindly request you to reach out to our dedicated support team at info@designs.ai.

Our team will promptly assist you in resolving the problem and ensuring that you can fully utilize our services.

Thank you.

Regards,
Designs.ai Team

Beoordeeld met 1 van de 5 sterren

No clear way to stop a subscription or…

No clear way to stop a subscription or delete your account.

14 mei 2023
Review zonder uitnodiging
Logo Designs.ai

Antwoord van Designs.ai

Thank you for sharing your feedback.

We apologize for the inconvenience and frustration you experienced while searching for a way to delete your account.

We have`received your account deletion request. Please allow a few working days for the process to complete.

Thank you for considering our services, and we wish you all the best.

Designs.ai Team

Beoordeeld met 1 van de 5 sterren

Uselss product and bad customer service.

Insufficient designs, only a rotating catalog of prebuild templates. No AI anywhere. Minimum 5 spam mails per week. And, as others said, no button for account deletion. You have to write them a mail, where the estimated response time is about a week. Stay away. There is nothing of use here.

6 april 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dont Use! Account Deletion not possible!

There is no way to delete your account and the terms of service are misleading. Since hours i search for an option to delete my account but there isnt an option.

16 april 2023
Review zonder uitnodiging
Logo Designs.ai

Antwoord van Designs.ai

Thank you for sharing your feedback.

We apologize for the inconvenience and frustration you experienced while searching for a way to delete your account.

We have received your email and have processed your account deletion request. Please allow us some time to complete the process.

Thank you for considering our services, and we wish you all the best.

Designs.ai Team

Beoordeeld met 1 van de 5 sterren

Watch out! there is no way to stop them to withdraw your money!

Watch out!! Its made as a lure to harvest your bank details and hook you on a payment that you can not cancel.
There is no way to DELETE your account. Once you enter your card details there is no way to stop them to withdraw your money!
for a 25 Euro a month(!!!) there is nothing useful. You can go to CANVA for 11Euro and have hundreds of times more value.

23 maart 2023
Review zonder uitnodiging
Logo Designs.ai

Antwoord van Designs.ai

Greetings.

We take pride in offering our clients a seamless and intuitive user experience, which includes a straightforward and hassle-free process for canceling trial plans.

Please do email us your account information to info@designs.ai and we will reach out to you promptly to solve this.

Thank you.
Designs.ai team.

Beoordeeld met 1 van de 5 sterren

This company somehow gained access to…

This company somehow gained access to my debit card and charged me $228 I’m currently going through dispute claims, funny I’ve never heard of this company but they charge me that ridiculous amount of money. Very shady business and has not returned my emails regarding this. Avoid

24 februari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Asked for a demo multiple times and…

Asked for a demo multiple times and kept being asked how many employees I have and what my budget was (it's a subscription service so no idea why any of this is information is needed). Will seek an alternative service. Avoid.

21 februari 2023
Review zonder uitnodiging
Logo Designs.ai

Antwoord van Designs.ai

Hi Benjamin,

Thank you for reaching out to us. We would love to gain a better understanding of your business needs to ensure that we can provide the right assistance for the demo.

Rest assured that our team is committed to your success with our product, and we will send you detailed guides to help you use our product effectively.

Please feel free to reach out to us with any questions or concerns, and we will be happy to assist you.

Regards,
Designs.ai Team

Beoordeeld met 1 van de 5 sterren

He withdrew $500 from my card without…

He withdrew $500 from my card without my knowledge.

8 februari 2023
Review zonder uitnodiging
Logo Designs.ai

Antwoord van Designs.ai

Hi Abdullah,

To further investigate your claim, could you please reach out to us at info@designs.ai ?
Please provide us with the registered email address of your account.

Hope to hear from you soon.

Regards,
Designs.ai Team

Beoordeeld met 5 van de 5 sterren

Designs.ai is one of the best online video making website…

Designs.ai is one of the best video making websites online i would say. It provided me with a comprehensive solution to create professional-looking videos. It is a user-friendly interface that offers a wide range of features and tools to create stunning videos. Also the website provides pre-made templates, music, sound effects, and a library of assets that can be used to make engaging and dynamic videos.

5 februari 2023
Review zonder uitnodiging

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