Devilinspired Reviews 

First, let me say this IS a legit company and the quality of the items were very good. They were a bit pricey, but again, good quality. My bad rating is on their delivery and restocking fees. I ordered shoes, three dresses and a bolero back in June for my theatrical production of Beetlejuice opening September 26-28. The main, expensive dress arrived FedEx on September 29th after the show even though I specifically gave them the drop-dead deadline. When they hesitated in August, I said to just cancel the $140 dress, but then they stated that there would be a 65% restocking fee. I refused such a ridiculous fee and told then to get me the dress ASAP. The priest hat has yet to arrive as well. Its frustrating because their merchandise was perfect for the show, and the items that did arrive were great. Such a delay and fee, when it was in no part my fault, was just totally unacceptable!

perefect highheels, exactly as shown in the picture. I had to wear them in a little before actually wearing them out.

I was a customer for over seven years, and the website has completely gone downhill.

I order two items at the end of JUNE, one was ready to be shipped and the other was a pre-order. I was happy to wait for the pre-order for them to be both shipped out as the pre-order was only 1-2 weeks wait. After I hadn’t heard anything for over a month, I messaged them to ask for an update. They said ‘the product has reached its final stage of closure’ and they were sorry for a lack of communication. So, I waited again.

After another month long wait, I messaged them again asking where my item was. I was then told the item was out of stock! How can a pre-order item be out of stock when I’ve been waiting for months at this point?? I asked them when were they going to inform me about this out of stock status, they ignored my question and asked me if I would like store credit or another item to be shipped to me. After lying to my face and expecting me to continue to pay them for their incompetence, I refused their offer. I wanted my first item and a refund of the one I had been waiting for. I was ghosted for five days.

I put in a dispute via PayPal, and it was only then did they respond to me again— they had the cheek to ask me to close the dispute so they could refund me the money and then send my other item out to me. I refused, stating their poor communication and blatant lies, I could not be trust them to fulfill their duty and sent me my money and item.

Today, they shipped out my item. I’ve been waiting for 3 MONTHS. The event I wanted to wear them to was two weeks ago and so it’s all very pointless now.

I cannot believe the disrespect I’ve been treated with. I’ll be shopping elsewhere—I genuinely cannot believe this is the same company I used to praise.

Shame on Devilinspired.

Absolute garbage, I ordered a dress from the the site this week, three days later I receive an email telling me that actually that dress is out of stock. I checked the website and to my surprise it says that its still INSTOCK? I emailed them that and a few hours later they removed the listing and told me that they'd rather give me store credits than my actual money back. Don't buy from here since they get everything from taobao and price it up like 3x more

I ordered for like 250 USD, the bag arrived with leather creases, we agreed on 15 USD to the account, i have to wait like 2 months, money was in pending status all this time. I received their 'we will process this today' like 4-5 times until i said to return it to my card. They made a refund to paypal but i had such an unpleasant deal with their customer service, so many broken promises with lie.

J’ai commandé une robe en Janvier 2025, toujours pas livrée!!!

A chaque fois ils me disent que ce sera livrée le mois suivant...

Grosse Arnaque!!!

Do not purchase from this business. Complete scam. I ordered a pair of shoes and a pair of tights a month ago. The order said in production, but there had been no update on my order status since, so I contacted them by email. They said it was anticipated my order would be dispatched in another 2 and a half months! So I requested to cancel my order for a full refund. They then stated that their 'policy' only offers an 80% refund on cancelled orders. Absolutely disgraceful. I'll be raising a case through PayPal to try to get my money back.

Bluse bestellt - falsche Größe geliefert, ich hab´s beim Kundenservice beanstandet... was soll ich sagen: ich wurde auf die customs policy verwiesen. Auf Nachfrage, wieso es denn einen Kundenservice überhaupt dann gäbe?! Customs policy war die Antwort. Ganz ehrlich, da gibt es andere asiatische Anbieter die wesentlich kundenfreundlicher sind! Unabhängig davon, dass ich da schon mehrfach bestellt habe, finde ich diesen Umgang mit Kunden unterirdisch. Soll heißen: bitte lasst die Finger davon. Die Größenangabe in deren Tabelle stimmen größtenteils nicht überein und zurückgeben dann ist nicht. Und dann noch hohen Versandkosten... Finger weg!!!

I ordered from Devilinspired twice in the past and never had any issues, but it seems I just got lucky. I put in an order last October for 3 items. One was pre-order, so I knew they wouldn't ship until December. By mid-January, I hadn't received any updates, so I emailed them and was told it would be shipped by February. March rolled around and I still hadn't received any updates, so I reached out again and was told they were short on stock and would ship in May. By June, I emailed again for updates, but received no response. It is now the end of July and I emailed requesting a refund 2 weeks ago. They have not responded.
I have since learned that all of their items are resales from taobao, marked up to double the price. Do not buy from this company!

I ordered a dress + matching bunny hat, because I wanted to get the full lolita coord for the outfit. They shipped the dress, but not the bunny hat, and said the bunny hat was still being processed. I believed them, checked in every month or so via email, and they never told me it wasn't coming. Finally, after about half a year of waiting, I asked them finally to ship me the rest of the outfit or just refund me the outfit. They told me that they would only refund the hat (which had a low cost) and not the dress (which was very expensive, but useless without the custom hat to complete the coord). I even said I'd be fine with returning it for store credit, but they refused by saying they have "a three day window" for returns.

However, I asked for the return the very day they finally told me I would not be getting the full outfit / the hat. So I guess you need to magically guess they will not complete your order if you want to do a refund. They're a horrible company designed to rip off lolita fans.

I placed an order because I really liked the unique clothing designs and styles this shop offers. Unfortunately, I wasn’t so lucky with my purchase: one item arrived with a small but annoying defect (a missing button on a blouse).

The customer service did respond, but unfortunately kept referring to questionable internal policies (such as a strict three-day return window), which are straight up not valid under European consumer protection laws, so I would've been well within my right to pursue legal action if I were just a bit more stubborn. In the end, I was offered a small compensation, but no real solution to fix the defective product. The communication was polite but rigid, with very little flexibility.

MY ADVICE: If you order from this store, make sure to carefully check and try on everything immediately after receiving it, so you can report any problems within their time limits. It feels like a bit of a gamble: if you’re lucky, you’ll get lovely clothing without any problems. If not, you might end up with frustration and limited support.

Personally, I will be more cautious with future purchases.

Received my package in great condition and in the time promised. Quality of clothes is not the best nor the worst, customer service is great. Sizing is accurate. Overall had a great experience ordering from Devilinspired.

The dress was ordered on 6th May for a school prom night on July 16th (10 weeks early). Nowhere did it say it would take 3 months. The prom night is now ruined thanks to the Devilinspired scam. They take your money, and then when they have collected enough pre-orders, it is sent for actual manufacture. As proof of the order and their bullshit, here is the order number: 2505061252611618. DO NOT ORDER FROM THEM YOU WILL NOT GET THE ITEM ON TIME. Even 10 weeks wasn't long enough. I have lost £149.95 on a dress that never showed. I have also lost £55 for the prom ticket I bought for my daughter who now refuses to attend with no dress. Thanks DI - thanks a bunch

Produit disponible sur le site. J'achète puis je reçois un mail me disant qu'il est sold out. Ça fait 1 semaine, toujours pas de remboursement
. A éviter a priori

Terrible communication. It has been 3 weeks since I ordered, emailed three times to ask when my order will ship. They responded telling me to log in at the website to see when my stuff will come but I can't get logged in again

Should have read the reviews first and also their return policy because they don't accept returns dropped off later than 3 days after it was delivered. Since most other shops have humane return policies of at least 2 weeks I'm already over it. The clothes are ill-fitting like a really weird cut which makes you wonder if there are people who can actually wear this. Like sleeves too short, waist too high up so it looks like maternity clothing in a way because of how the dresses are flared in combination with how short they are. And I'm not very tall, 165 cm so average height. These clothes are both too big and too small at the same time and I'm not sure how that's possible but this shop seemingly made it possible. Waste of money, scammy, I don't recommend. Now I have to see how I get this **** sold and get at least a bit of my otherwise wasted money back. Or I just send it back to them anyway, I don't want this. What should I do with clothes that don't fit?

Complete trash and HORRIBLE customer service.

Bought a sweater and skirt and the skirt didn’t turn up, sent them an email and they never responded so now I have no skirt and no money.

Do not buy from them no matter what. Bunch of bastards - won't give you a refund and will just disappear. I had to contact paypal to get my money back.
Horrible scammers

I purchased something some time ago. It was mostly ill-fitting, but that is not the reason I am writing this. I was not subscribed to the newsletter. For a few weeks, however, I receive the newsletter, and the unsubscribe button is not functional. That should be illegal.