DGM Solicitors Reviews 

237
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

Absouletly brilliant service! Rachel Ramsay dealt with my case and from start to finish was very gave excellent service and helped with dealing with everything. Did all the hard work and was very help... Toon meer

Beoordeeld met 5 van de 5 sterren

What a great Solicaters would recommend to anybody really nice honest and quick to help always answers and questions quick to get back to u helped me loads

Beoordeeld met 5 van de 5 sterren

Rachel Hughes has been a great help from start to finish, kept me updated throughout the process and ensured my claim was dealt with efficiently, cant thank her enough

Beoordeeld met 5 van de 5 sterren

I cannot thank Jenna @ DGM enough for everything she did, it may be her job but she really does care and I think that makes all the difference. I was involved in my first car accident which was... Toon meer

Bedrijfsgegevens

  1. Advocaat

Informatie afkomstig van verschillende externe bronnen

Personal Injury Compensation Solicitors. No-Win No-Fee Specialist


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

237 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(237)

22 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Paul was brilliant !!!

Paul was brilliant !!!
He was very patient with me as a lot of the times I didn’t send in the right paper work or on time.
He gave me a great outcome to my case and I have to thank him 👍

2 april 2019
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Excessive fees

Excessive fees, no clear identification of amount removed from my claim in the lead part of the letters received. Hidden costs not made clear at time, hidden in small print and only disclosed once claim finalised.
Great communication with Rachel Hughes @ DGM but poor outlay of letters and communication from the company, placing important information in the leading part of the letter, but am assured this will be addressed
Receiving only £902 from a claim paid out at £1500 seems harsh, even after aparent discounted rates of 25%
Overall congratulations to Rachel for her hard work, a great members of the team, but improvements need to be made at top level.
Well done Rachel Hughes

27 maart 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Hi I put a claim in on the 2nd of Oct I…

Hi I put a claim in on the 2nd of Oct I have just received an email today 20th March which says my payment was £2500. When I started the claim I was told the fees would be 25%, but now they say it is 25% plus admin fees which there saying is a total of £1442 which I think is absolutely disgusting I would never tell anyone to use these as I would feel guilty when they got ripped off

20 maart 2019
Review zonder uitnodiging
Logo DGM Solicitors

Antwoord van DGM Solicitors

Hi Ian

Sorry to hear you have had a bad experience with our firm. I have looked at your file and emailed you; I trust it has resolved the issue. For clarity, the fee you refer to is an insurance policy that protects you against paying the other sides costs if you fail to beat an offer and it also pays your medical fees, court fees (AKA disbursements) etc.. in the event your claim fails , so that you don't have to. Its not an admin fee, you have the option to cancel it or not to take it out in the first place, we simply recommend it so that you are fully protected and we can work for you on a true "no-win no-fee" basis. It also allows us take cases to court to obtain the maximum amount of compensation we can, without the risk of paying your opponents costs or court fees if we don't. All of this is explained at the outset when we take on a claim it is also in the paperwork as well as the policy wording that we send to clients that choose to take out the policy. Our success fee is capped at 25% and that is all we have taken from your damages.

I hope this clarifies the issue along with my email to you.

Sam

Beoordeeld met 5 van de 5 sterren

Sharon Stevens 5**

Where do I start, I was appointed to Sharon Stevens for my personal injury claim following a car accident which wasn't my fault. Sharon was extremely helpful throughout my case and responded very quickly to all emails, phone calls regarding and queries I had. Nothing was ever too much effort for Sharon, I feel she went above and beyond for me. Sharon helped me with everything and advised me to the best of her ability. I hope I may never need to use the service again due to the nature of it, but I guarantee if I ever did I would be first to email Sharon. I will miss our small phone calls as she was so polite and kindly mannered. I thank Sharon for everything she has done for me, she made the process that whole lot easier. She really was a star.

15 maart 2019
Review zonder uitnodiging
Logo DGM Solicitors

Antwoord van DGM Solicitors

Thanks Jodie, Sharon is over the moon with your review!!

Beoordeeld met 4 van de 5 sterren

Simply because just trying getting hold…

Simply because just trying getting hold of sharon was so hard. Most days I would
Get the phone put down on me, or told she will ring you back and never did. But as for kindness and the process of the claim not a
Fault would of been a 5* but I think thing needed to be said as may be it’s could be solved many thank

27 februari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Recommended - DMG Solicitors

Excellent communication through the process to settle my claim which we did without issue and I appreciated that they are down to earth people who want to help!

25 februari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

DGM solicitors persevered to get us the right claim

Lauren at DGM solicitors offered us the greatest support through our claim. She persevered to make sure we got the right settlement.
Thank you DGM. We hope never to have to claim for personal injury again but would certainly use your services if we had to.

13 februari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Claim

Very nice people to speak to made it very easy

25 januari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent company would fully recommend…

Excellent company would fully recommend my solicitor was Jenna Wallace dealing with my case, Jenna has been very professional, she has been easy to communicate with keeping me updated right through my case, she worked tirelessly to get me the best possible outcome, so thank you to DGM solicitors and Jenna.

25 januari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Do recommend!!

They were very helpful in dealing with my claim and as with any road traffic accident the claims process is lengthy but this was dealt with over a good time period. Great organisation and excellent communication. Very professional and was happy with the outcome. They are excellent and would recommend to everyone!! Thanks to Elli and everyone involved at DGM.

25 januari 2019
Review zonder uitnodiging

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