Recently purchased two wedding bands from Diamonds Factory Cork. Really great experience, the girls I dealt with were both fab (Caoimhe and Janaina) and they were super accommodating when I wanted to... Toon meer
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We had such an amazing experience getting our wedding rings with Jemima at the Diamonds Factory in Limerick. The whole experience was seamless and we were treated with top class customer service throu... Toon meer
Bedrijf heeft geantwoord
The help of the staff and how quick the ring was to be made and processed was fantastic. The amount of options within budjet (without judgement). There is nothing worse than mentioning a budget and... Toon meer
We got a warm welcome from Lucie, who from her guidance and knowledge is very experienced and has a genuine love of Diamonds and jewellery. She also has a great sence of humour and intuitition. With... Toon meer
Bedrijfsgegevens
Over Diamonds Factory Ireland
Geschreven door het bedrijf
Here at Diamonds Factory, our core goal and mission is all about making those all important milestones matter with luxury, affordable jewellery pieces. With over 15 years experience in the industry, Diamonds Factory was created from the simple idea that luxury products shouldn’t cost the earth - and that mission still stands firm now.
From the highest quality diamonds to unique gemstones and beyond, we offer an extensive range of incredible luxury jewellery pieces, specialising in engagement rings that make that ‘I Do’ moment one they’ll never forget.
Happy customers are at the heart of everything we do, which is why we offer around the clock real-human customer care. We’re always on hand to answer any queries or questions to make sure our customer satisfaction stays at an exceptional level, which can be seen clearly in our high calibre of outstanding reviews.
Geschreven door het bedrijf
Contactgegevens
Unit 22Q, Powerscourt , Town House Centre, DO2YD58, Dublin 2, Ierland
- 01 691 7886
- service@diamondsfactory.ie
- diamondsfactory.ie
4,7
Uitstekend
775 reviews
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Heeft 84% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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30 years married
We got a warm welcome from Lucie, who from her guidance and knowledge is very experienced and has a genuine love of Diamonds and jewellery. She also has a great sence of humour and intuitition. With such a variety of designs and options of metals and diamonds...you will spoiled for choice. I'm delighted with my ring .
Thanks Lucie
4 juli 2026
had a great experience
had a great experience, i had an idea of the ring i wanted and they helped build the one perfect for my (and my budget)
ring wasn't ready for the time i needed it but they gave me a sample one for my proposal!
i'm happy with them and definitely will use them again
1 juni 2026
Review zonder uitnodiging
Delighted with the engagement ring…
Delighted with the engagement ring (especially the other half). I got a lab diamond trilogy ring and the thing sparkles to the moon and back. Beautiful stone.
Staff is incredibly nice.
Ordered online and collected the ring in Cork.
19 juni 2026
Perfect experience.
Perfect experience.. made easy by Jemimah in the Limerick Diamond Factory branch. Ring is top quality.
2 juli 2026
We went to the diamond factory Cork…
We went to the diamond factory Cork Ireland and had an appointment with Caoimhe. From start to finish she was very patient and helpful there was so many different styles and types of gold. I had an idea of the style of engagement ring and budget. By changing the size of the stones we were able to afford the ring that I liked. There is so much choice so it was hard to choose. Caoimhe was very patient and explained everything in great detail. Once we decided on the ring it then we were given the option or collection or delivery so since we lived so far away we got it delivered and it was perfect. I will buy all my jewellery from the diamond factory i future and have recommended it to many of my friends. It is great to have a good quality piece of jewellery that is affordable. Thanks to the diamond factory team for a beautiful ring and for keeping me updated with the process from start to finish.
💯 service, quality, staff and budget.
12 juni 2026
Review zonder uitnodiging
Seamless experience annd exactly what I…
Seamless experience annd exactly what I ordered.
28 juni 2026
Great customer service
Great customer service. Delivered on time and exactly what we ordered. Excellent quality.
28 juni 2026
Excellent service
Our experience at the diamond factory was exceptional. The staff were fantastic extremely knowledgeable, professional and friendly
2 juni 2026
Amazing
The staff we interacted with were very thorough and understanding. The service was amazing. The quality of the rings we got were fantastic and very well priced. We definitely suggest using this company as they are not like other jewellery stores or company's.
4 juli 2026
Purchase of platinum wedding ring
I chose to purchase a platinum wedding ring but i needed help with sizing.I clicked on "request a call back" several times over a two week period without reply.I clicked on "live chat" several times over the past two weeks without reply and i rang the Dublin number several times without reply - nobody home? - extremely poor!!
26 juni 2026
Review zonder uitnodiging
Antwoord van Diamonds Factory Ireland
Hello Denis,
Thank you for taking the time to leave your review. We're sorry to hear your experience reaching us concerning advice on sizing for your platinum wedding ring.
We appreciate you sharing your feedback and understand how frustrating this must have been. We have sent you a request for some further details, please could you respond to that?
Kindest Regards,
The Diamonds Factory Team
My boyfriemd surprised me with the most…
My boyfriemd surprised me with the most beautiful engagement ring
24 juni 2026
Antwoord van Diamonds Factory Ireland
Hello Shauna,
Thank you for taking the time to review your experience with us, we appreciate your kind words.
We are also really pleased to hear you are satisfied with both your order and the service from our team!
Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.
Kindest regards,
The Diamonds Factory Team
Service and staff 10 out of 10
20 juni 2026
Great experience!
The staff at diamonds factory helped me design the perfect ring for my wife. Every step and interaction was a great experience, so thank you for your help.
21 juni 2026
Brilliant service from start to finish
Brilliant service from start to finish. All employees were so attentive and genuinely interested in helping find the right ring. Would highly recommend!
26 juni 2026
Review zonder uitnodiging
Got one of the best custom made…
Got one of the best custom made engagement ring for my fiancée, they customer service, they ring in question all top notch
4 juni 2026
great service poor delivery
Jemima was fantastic. she made the whole process stress free and easy and i can not fault her in any way. The company as a whole is another story. quoted 3-4 weeks for the ring to be made and shipped. orders it 5 weeks before my proposal. It did not arrived and had no choice but to do it with a fake ring that looked close to what i bought.
8 juni 2026
Very happy
I’m very happy with the process and service received. The earrings I had made for my mother turned out perfectly and I’ll definitely be returning to Diamonds Factory for future pieces!
4 juni 2026
The full experience was excellent
The full experience was excellent. I bought the engagement ring and then went back and got both wedding rings. It felt like I was important with no request too difficult and I found the staff very helpful and really appreciated their guidance. Overall 5 stars
26 mei 2026
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