Dio-Met Fabrications Reviews 

Good quality washing line posts. They were packaged very well. The courier service was great - they called 15 minutes before the delivery to check someone was in. Would recommend

Very good product, glass balcony looks fantastic. The communication from the company was great too, supplied all the technical information needed for building regulations.

An excellent company to deal with. The quality of service was only exceeded by the quality of the staircase we now have in our house. They responded to the problems we faced and expertly saw us through from start to finish.

Fantastic product, delivered on time and exactly what we've ordered. If you have the space to fit one, dont hesitate

Very easy to deal with. Very flexible and accommodating. I got a bespoke shape glass floor for a good price. I'm very pleased with the result, and I'll come back to Diomet again.

We have just had a beautiful staircase installed by Dio met. They were very professional in their approach, and gave us the confidence to go ahead with the order. Other companies had been unable or unwilling to fulfill the design.
Although their publicity doesn't sell their products to the best, we have a really good quality, perfectly fitted staircase at an excellent price.
Can thoroughly recommend them

Great service and communication between Dio-Met and my son in law who was fitting. Very pleased with final handrail down 7 steps….just in time for winter!

We purchased a washing line post from Dio-Met. The website was simple to navigate, the subsequent service from Dio-Met was excellent and when the product arrived it was well packaged and of great quality. I would have no hesitation in recommending this company.

Unfortunately we didn’t check the porch canopy closely when it was delivered. We had to wait a few months before we had a fitter fit it. He found the paintwork on it was chipped in places. Unfortunately due to the deal between purchase and discovery we had no comeback. So would advise close inspection on receipt.

I was surprised when I received an email today (Oct 23) requesting I leave feedback as it was May 22 when I placed my order (No.12164). Trust pilot only permits reviews experienced within the last 13 months, so the experience date was entered as October 2022. After reading some of the latest feedback and responses it is clear the company are making some attempts to remediate past issues raised for other customers.

I do like companies who approach asking for feedback, so whilst this relates to the company 16 months ago, I have based this on my experience alone.

I ordered a single Washing Line Pole - Modern Style. Confirmation of order received same day, and item was dispatched within 48hrs. It arrived with a decent amount of packaging (but not too much). I was very pleased with the quality of the pole, and it looks as good today as it did in May 22. I would recommend them and buy this item again. Thank you.

I would just add, don’t wait so long to ask for reviews. 👍

Very happy with our walk-out balcony from Diomet. Lee and his team made the whole experience very straightforward. They were always there to answer questions and held my hand all the way through the process. It was delivered when expected, and the crew were here waiting to unload and assemble. It looks lovely and we're more than happy!

We chose Dio-Met because of their good reviews but sadly our experience hasn't been positive, so far at least. To be fair our Juliet Balcony is still in it's wrapping so I can't comment on the quality of the product but delivery has been a fiasco, with haphazard and untimely communication from Dio-Met. For example, on the scheduled day of delivery we arranged to be in from 8am to 6pm, only to receive an email from Diomet at 15.50, who were closing at 16.00, to inform us that delivery would be after 6pm, why not be helpful and ring the customer with this crucial information? Fortunately I happened to see the email but unfortunately we couldn't arrange for anyone to be home after 6pm at such short notice.
Also quite abrupt and unhelpful responses when we asked about support finding an installer, why do they offer installation on multiple products but not single products?
In summary it may be a good product but Dio-Met could really improve on communication and installation support.

Thanks to Rob and his team, we now have a stunning balcony on our property to enjoy the wonderful views. Communication was outstanding and they worked with us on design and specifications to suit our needs. Kit was delivered with all components present and thanks to the well laid out plans was easy to install. Would highly recommend.

I purchased a stainless steel handrail from Diomet which arrived this morning. The quality is excellent and it looks stunning on the wall.
I received a call from them yesterday to arrange a delivery time and they also called me today to confirm that they would be arriving at the agreed time……. Which they did. Great service & communication 👍

I’ve previously ordered a stainless steel washing pole from them, which looks great in the garden and I’ve also ordered a pair of shed bars which have protected the contents of my shed.

I’ve made three purchases and I’ve always been very impressed…… Highly recommended 👍👍👍👍👍

Awful experience with Diomet. A catalogue of errors from start to finish. Misquotes, failed deliveries, missing parts, fabrication errors, design and product not as per brief. I made numerous attempts to find compromise, which were met with disregard and arrogance on each attempt. Once they had my money and all the time invested, they were not in any way concerned with customer service. With the exception of my dealings Steve, this was a painful and protracted experience.