Only ordered a shrub literally yesterday, and it was delivered before lunchtime today!! Expected it to be in the 3-5 day time frame, so delighted. Super quick and efficient. The plant is exactly the... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Bought a Fatsia Japonica XL and a Fatsia Japonica 'Camouflage'. Both if them are beautiful specimens and were delivered promptly and were packaged with care. Will definitely be purchasing from Direc... Toon meer
Delivery was prompt and we were kept informed of delivery time and date. A minor complaint was that out of 36 mature plants 34 were well rooted but two had obviously been only placed in 3litre pots... Toon meer
Highly recommend DirectPlants. Packaging is exemplary. NONE of this sticking too many plants in a box. My order was split into 2 boxes and they taped pots together. Plus the use of a plastic bag to st... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We are a mail order only plant nursery set deep in the rural Norfolk countryside, part of wonderful East Anglia. We specialise in delivering high quality plants and trees across the whole of the UK direct from our nursery to your door and pride ourselves in offering a fast, friendly service. We accommodate all types of customers from the beginner to the more experienced green fingered gardener.
Contactgegevens
Mill Hill Nursery & Fish Farm, Cliffen howe road, PE32 1BY, Kings Lynn, Verenigd Koninkrijk
- 01485 601143
- sales@directplants.co.uk
- directplants.co.uk
4,6
Uitstekend
803 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Absolutely beautiful plants/ trees…
Absolutely beautiful plants/ trees delivered. Highly recommend direct plants for an overall easy experience. From purchase to delivery everything was great. My plant delivery came in great time and the plant conditions were perfect.
12 juni 2026
Directplants deliver
Directplants deliver. Bamboo arrived when stated it would be. It was very well packaged, Pot wrapped in a plastic bag and watered, then placed in a very sturdy big box, well it was 6ft tall. When opened it was in perfect condition. The free plant that came with my Bamboo, (spend over £50) was a nice addition. A good company to buy from. I am a very happy customer.
11 juni 2026
Quick efficient effortless
11 juni 2026
Very good plants and customer service
11 juni 2026
Delivery was prompt and we were kept…
Delivery was prompt and we were kept informed of delivery time and date.
A minor complaint was that out of 36 mature plants 34 were well rooted but two had obviously been only placed in 3litre pots shortly before shipping and hadn't developed roots requiring such a pot size.
10 juni 2026
Plants arrived very healthy ready to…
Plants arrived very healthy ready to plant
Five stars
Nicholas Price
10 juni 2026
Avoid at all costs
Avoid at all costs. We ordered the Pineapple Broom seven days ago. Delivery was promised within 5 days but no tree. Emailed company, no response. They never answer the phone. Not a way for a company to operate in the 21st century. Customer service is appalling
16 juni 2026
Review zonder uitnodiging
Antwoord van Directplants
Dear Customer,
We are genuinely sorry for your experience and fully understand your frustration.
Unfortunately, after your order was placed, we discovered that the Pineapple Broom stock had been damaged and was no longer in a saleable condition. Regrettably, this meant we were unable to fulfil the order as expected.
As soon as we identified the issue, a full refund was processed and an apology was sent. We appreciate that this does not change the disappointment of not receiving the plant you were looking forward to, and for that we sincerely apologise.
Whilst stock issues of this nature are thankfully very rare, they can occasionally occur when dealing with living plants. We always strive to provide excellent service and clear communication, and we are sorry that on this occasion we fell short of the standards we set ourselves.
Thank you for your feedback, and please accept our sincere apologies for the inconvenience caused.
Kind regards,
Direct Plants
Plants were delivered as expected and…
Plants were delivered as expected and all very good healthy looking privet.
Also good communication and information given before buying from staff.
8 juni 2026
Collected my plants
Collected my plants
.It was all very easy from ordering to collection.
The packing was very good, it kept the plants from breaking on the way home.
The plants were in excellent condition. I was very pleased with the plants and the price. I would definitely use Directplants again.
6 juni 2026
From ordering to delivery 10/10
Extremely good service from ordering online to delivery - which was to the Isle of Wight, where other companies wouldn't do.
5 juni 2026
Cherry tree
Tree arrived perfectly packaged good delivery driver very helpful and web site easy to use. Good clear information and great price.
6 juni 2026
Perfect. No issues. Lovely Apple Tree in a pot!
Quick delivery. No issues. Apple tree well packaged so no damage. Looks healthy and can't wait for Autumn :-)
5 juni 2026
Excellent customer services
Excellent customer services, Good quality plants, delivery on time. value for money. Highly recommend.
5 juni 2026
Very good plant
Very good plant, packed well and excellent delivery. Thanks. Would definitely recommend Directplants.
4 juni 2026
Wanted to buy a plant as a house moving…
Wanted to buy a plant as a house moving gift for a friend and chose a mock orange from Directplants. Ordering and delivery went without a hitch. I visited soon after it arrived and the plant looked to be in very good condition. My friend is delighted. I am very pleased.
30 april 2026
Tree arrived on time
Tree arrived on time, very pleased with the oramental cherry nice and healthy looking and was packaged well would use the company again.
31 mei 2026
Excellent service
Excellent service. A lovely plant that arrived quickly in great condition.
A bonus free plant too!
2 juni 2026
Good healthy strong plants ,very well…
Good healthy strong plants ,very well packaged. Excellent price quickly delivered
1 juni 2026
Plants arrived within a few days
Plants arrived within a few days. Packaging was strong & the plants were well packed. Best of all amazing healthy plants.
28 mei 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.