Direct Window Co. Reviews 764

I have had a door before and it was great so went straight back for another one great communication great service

LIAM & JORDAN DID A FANTASTIC JOB, MUCH BRTTER THAN EXPECTED. THANK YOU.

Competitive price for excellent door and window - fitted by a really nice and friendly guy Wes

Liam & Jordan did a fantastic job from start to finish. Thank you so much.

Absolutely over the moon with our new windows and front door from Direct Windows. The whole process was smooth and simple, from the first home visit from Martin, to the installation by John and Matt. A special mention to John and Matt for their professionalism, keeping us informed throughout and for being courteous at all times.

We had a Fitter called Wes, he arrived on time, worked steady . When he came to a problem where the floor in -side the entrance and where the new door met, he sorted it out without any fuss. He was very professional and he cleaned up the site afterwards and spent time with us to explain about closing and locking the new door.
Thanks.

They gave a good price and supplied and fitted really quick

Direct Window Co has surpassed all our expectations for the job ref: 0202444, carried out this July, 2024.
Our first contact was with Mr. N. Worseley who came out to take measurements, explain/advise what options and choices we had for the job of changing 3 doors. Neil was very professional, knowledgeable and went above and beyond his job description.
The surveyor was professional and provided some useful suggestions which were great advice and Ian, the fitter was very professional even when certain challenges arose.
Thanks so much for an excellent service from start to finish.
Martin and Patricia.

Really Poor Customer Service and Never Answer Customer Complaints Fitted with incorrect Glass

Excellent work done. A new door put in. Extremely tidy. Very pleased with Andy. Delighted with my new door.

That's it job done well

Good experience from the beginning, pleased with the end result of our new window and door.
69057

From start to finish the attention to detail was outstanding.Our door fitter Ian was friendly,efficient and made a difficult job look easy.Delighted with my new doors

I recently had the pleasure of working with Direct Window Co, and I am absolutely thrilled with the service I received. From the initial consultation to the installation, the team at Direct Window were professional, courteous, and efficient.

The team took the time to listen to my needs and requirements, and provided me with a personalized quote that met my budget and exceeded my expectations. The installation process was seamless, and the team worked diligently to ensure that the windows were installed to perfection.

Overall, I would highly recommend Trade Windows Ltd to anyone looking for a reliable, professional, and high-quality window installation company. Their customer service is top-notch, and I'm so glad I chose them for my project."

We had a replacement window and backdoor fitted by Direct Windows. Having used the company on a previous number of occasions, we were happy to use Direct Windows once again.
The staff were very friendly and informative. We were kept informed as to when the installation would be and the approximate time.
Following the installation, we are very happy with the quality and overall appearance of the window and door.
Once again, a good experience and we would recommend Direct Windows for replacement doors and windows.

Liam couldn't have been more professional with the installation. Very pleased . Thanks

Contract number 69054
Helpful, polite and efficient staff from surveyor to fitters and office staff. New windows and door are excellent. I would not hesitate in recommending Direct Windows.

I went to the Preston showroom to look at having a new front door, patio doors and a kitchen window.
It was brilliant!!
Great choice and no hard sell by Tom.
The surveyor came to my home to go through all the fine detail i.e. colour door handles, letterbox, window openings. He answered all my questions and had great knowledge.
Neil came to fit them and he was fab. Very professional and did an excellent job. He cared about his work and also answered any queries I had.
I paid the remainder as arranged on completion and it was really easy.
100% recommend Direct Windows.
Pop into the Preston showroom or go to the large Blackpool showroom.

This is the 3rd time we've used Direct Windows and it certainly wont be the last!! Once again we were highly delighted with the quality of the windows and the installation process. From the initial trip to the showroom, right through to completion we were treated as much valued customers. Professionalism, reliability, great communication and very helpful friendly staff..
A particular shout out to Ian our fitter. He was fabulous! Arrived on time, worked hard all day, tidied up well and his workmanship was perfect, Thank you so much!! We highly recommend this company.
Contract no. 69030

Neil was excellent, polite friendly and cleaned up after he’d done. Our door wasn’t a standard door so abit of a challenge but Neil has done a fantastic job, would highly recommend him.