Discount Pet Pantry Reviews 

43
•
TrustScore 4 uit 5

4,1

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

There is a large range of products, and the quality is impeccable. I have a very nervous 2y old male rough collie. He has never been eating well, mostly being very underweight. First time ever h... Toon meer

Beoordeeld met 3 van de 5 sterren

Delivery is quicker than some others and reliable service, however the selection on the bundle deals is pretty poor. I ordered a bundle of 30 Stobarts and received only 3 different types of meat.... Toon meer

Beoordeeld met 5 van de 5 sterren

I live quite rural and have struggled to get raw dog food delivered, that is actually still frozen when it arrives!! Until I found discount pet pantry, brilliant!! 100% service...to the point they del... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Was asgood as can be expected from frozen food being delivered miles . Waiting on a refund as sprats weren’t in stock nice little note so again happy that the situation was explains that can’t be help... Toon meer

Bedrijfsgegevens


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

43 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,1

Alle reviews

(43)

43 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent quality, delivery and value for money

There is a large range of products, and the quality is impeccable.

I have a very nervous 2y old male rough collie. He has never been eating well, mostly being very underweight. First time ever he is now gaining weight, getting muscle mass, and being the young and boisterous pup he can be. He loves nearly anything with tripe, and I have couple just tripe portions in case he ever needs it.

It's an understatement that I'm very happy for product and delivery, there has never been any problems. Customer service is also top notch.

27 juli 2026
Beoordeeld met 1 van de 5 sterren

The delivery driver didn’t put it in my…

The delivery driver didn’t put it in my safe place as asks ! Spoke to DPD and they said I must get intouch with you to ask for another replacement box as when I got home the parcel wasn’t there !
Ive had to buy tinned dog food thats upset my dogs stomach !
Ive email you but had no reply .
Won’t be ordering again unless sorted and im sent another replacement box

27 juli 2026
Beoordeeld met 1 van de 5 sterren

Took my money no food delivered

I ordered 2 variety boxes on Wednesday 21/07 am for delivery on 22/07 , checked my account to see if it had been shipped, to discover my order has been cancelled with no notification to me nor any sign of a refund. Have tried several times to contact them via telephone (straight to voicemail) and sent several emails all completely ignored. Please avoid this company at all costs

24 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid this company at all cost it's not…

Avoid this company at all cost it's not the first time my dogs have been left without food first they sold me food that was bad second time they didn't deliver my food for over a week (because of the heat) they never told me this before or else I would of ordered it from somwhere else thirdly they canceled my order without any email or anything complete joke of a company avoid at all costs!!!!!

23 juli 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Good delivery, poor selection

Delivery is quicker than some others and reliable service, however the selection on the bundle deals is pretty poor.

I ordered a bundle of 30 Stobarts and received only 3 different types of meat. Other suppliers generally supply 7 or 8 different meats or combinations. Chicken, beef and tripe only. No turkey, no lamb, no duck, no three bird, no combinations. It would put me off ordering again if I'm honest.

1 juli 2026
Beoordeeld met 5 van de 5 sterren

Ordering is easy

Ordering is easy, i chose.my delivery date, i was informed by the courier an estimated time of arrival, the food came very well packed. My dog loves Prime Raw.

30 juni 2026
Beoordeeld met 5 van de 5 sterren

Absolutely outstanding customer…

Absolutely outstanding customer service!, used DPP for a good few months now customer service is fantastic, polite, helpful and always willing to go that extra mile if they are asked too and can!. Unbeatable choice, fantastic prices!. Highly recommend.

25 juni 2026
Beoordeeld met 5 van de 5 sterren

No problems

25 mei 2026
Logo Discount Pet Pantry

Antwoord van Discount Pet Pantry

Dear Elaine,

Thank you for your 5 Star review of Discount Pet Pantry.

Our goal is to always ensure that from shopping online to ordering, and finally delivery to your door is seamless. The team takes great care and pride in our website, packing your order and working with our courier provider, so that your order arrives in the best condition on your delivery day.

Thank you for your feedback and we look forward to your next order!

Team Discount Pet Pantry

Beoordeeld met 5 van de 5 sterren

Fantastic service

I live quite rural and have struggled to get raw dog food delivered, that is actually still frozen when it arrives!! Until I found discount pet pantry, brilliant!! 100% service...to the point they delayed the delivery by a day due to the extreme heat, all arrived still very much frozen and packaged well!! Best service ive found, will not order from anywhere else from now on!!! Price is also vwry reasonable, cheapest ive found for food and delivery!!Brilliant thankyou.

28 mei 2026
Review zonder uitnodiging
Logo Discount Pet Pantry

Antwoord van Discount Pet Pantry

Dear Michelle,

Wow! Thank you so much for your fantastic review of Discount Pet Pantry.

We love that you have highlighted our prompt, proactive communication, commitment to food safety, and our robust packaging standards that withstood a challenge of the heatwave! Our first priority is always the integrity of your raw food order as it directly effects the health and wellbeing of your dog.

Thank you also for acknowledging not only our customer care standards, but also the great range we offer at the lowest prices. We strive for quality and value for money!

Thank you once again for your positive feedback! We look forward to picking and packing your next DPP order.

Have a great day!

Team Discount Pet Pantry

Beoordeeld met 5 van de 5 sterren

Food came quickly

Food came quickly, reasonably priced and our dogs love it

20 mei 2026
Logo Discount Pet Pantry

Antwoord van Discount Pet Pantry

Dear Jane,

Thank you for your review of your online shopping experience with Discount Pet pantry!

It's great to hear that you were happy with the delivery timeframe, the quality and value of our brands, but most importantly, that your dog loves their food!

We really appreciate your feedback and look forward to your next order!

Team Discount Pet Pantry

Beoordeeld met 5 van de 5 sterren

This was a great service as we were…

This was a great service as we were away on holiday and needed more food for our dogs. It arrived when they said it would. And it was at a great price

18 mei 2026
Logo Discount Pet Pantry

Antwoord van Discount Pet Pantry

Dear Lesley,

Thank you for your positive review of Discount Pet Pantry!

It's great that you found us to top up your raw dog food whilst on holiday recently. We hope you all had a lovely time!

We pride ourselves on our reliable delivery to your door, as well as our quality brands that are value for money.

Based on your experience, we hope you may decide to choose Discount Pet Pantry again!

Sincerely,
Team Discount Pet Pantry

Beoordeeld met 3 van de 5 sterren

Could of been better

** FURTHER UPDATE ** GAVE A SECOND CHANCE AGAIN MISSING ITEMS AND NO RESPONSE FROM THIS COMPANY WILL BE AVOIDING FROM NOW ON**
Ordering was quick and easy and a bonus to choose delivery date which arrived when it should however the box was damaged and retaped with tape by courier unfortunately 3 items are missing from my order all the same item so I feel forgotten to be packed by company rather than lost through damage to parcel i have since tried 3 times to make contact with the company to sort his and have had no response very disappointing as other than this all was ok unfortunately not sure if I shall use again now as obviously sorting any problems isn't a priority for them or a quick process

15 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent value

Excellent value, prices are great and delivery was efficient, being able to choose delivery date was very helpful.

27 april 2026
Logo Discount Pet Pantry

Antwoord van Discount Pet Pantry

Dear Alicia,

Thank you for taking the time to share your experience of Discount Pet Pantry when ordering your raw dog food online.

Thank you for highlighting our quality and value, reliable, efficient delivery and the ease and flexibility of choosing your preferred delivery date. We sincerely aim to make your experience a convenient and happy one!

Thank you once again for your feedback, and we look forward to your next order!

Team Discount Pet Pantry

Beoordeeld met 4 van de 5 sterren

2 out 50 raw prime were broken on…

2 out 50 raw prime were broken on delivery, other than that fast and easy

5 mei 2026
Logo Discount Pet Pantry

Antwoord van Discount Pet Pantry

Dear Andrea,

Thank you for your honest, constructive feedback of your experience with Discount Pet Pantry!

I'm so sorry that your order contain two products with split packaging. As part of our picking and packing standards, our team checks packaging prior to packing your order, and my apologies again that these two items were somehow missed.

I am so pleased to hear that the ordering process and delivery was fast and easy.

Thank you once again for your valued review, and I hope you decide to trust Discount Pet Pantry for your next order.

Sincerely,
Team Discount Pet Pantry

Beoordeeld met 4 van de 5 sterren

I started using this company because…

I started using this company because there was FAR TOOOO MANY raw companies start of great then prices creep up and quality plummets. Sooo far this company is great there’s not one flavour that my Alice won’t eat and she’s the , sorry she was the worse one out of the three Dogue de Bordeaux’s I had to feed mind you the other two were males The Alice IS AN OUT AND OUT DIVA and a strange eater who prefers to eat every second day 🤷‍♀️I’ve fed raw for years now and I still can’t get over the fact that vets OUT AND OUT LIE when it comes to raw feeding mind you the more raw fed animals the less money they rip out of you except for my vet that is who knows no point trying to change me I know exactly what my Alice would do if I was to put a bowl of poison down to her I tried it with my first male because he just wasn’t thriving and I had tried EVERY DRY DRUG LACED DRY POISON and I bought a new bag from THE DOVE VET VETERINARY HOSPITAL £98 yoghurt balls “ he eats it here he loves it”(who very nearly killed my big lad with there drug trials without my permission or knowledge the lies and outright MADE UP ILLNESSES THEY SAID HE HAD) it wasn’t until I stopped listening to them and done what I’d always done my whole life with my dogs and never went near a vet within reason that I started RAW FEEDING within THREE DAYS the change was unbelievable and it happened right before my very eyes 👀 and wait for this after feeding RAW the difference was amazing and I deliberately made an appointment he didn’t need one but I took Grin up for a routine appointment and it was the normal veterinary services I sat in the waiting room with my son and the Big Lad and the vet came out looking round at everyone she went away again then came back walking over to us I could see it in her eyes she said “GRIN” I said “yes” “come through” she said she must have stood staring at him for FIVE MINUTES then said to me “I saw this big guy as I was walking through the hospital just over a week ago , were separate services from the hospital were just normal vets not specialists and he was dying (I had to rush the dog in 10 days before as he collapsed and it turned out he had TOXIC POISONING CAUSED THROUGH NOT BEING MONITORED WHILST ON 8 DIFFERENT MEDICATIONS I’d never had a dog on as much medication as they had him on he was on steroids, gabapentin I took his 8 different medications with me when I rushed him in had I been giving him what they told me to from the beginning my biggest big lad would have been dead months before) and I’ve not been here long and the reason I came through then went and came back again was WHATS WRITTEN IN HIS HISTORY HIS RECORDS IS NOT , WAS NOT WHAT I WAS LOOKING AT IN THAT WAITING AREA , she examined my Big Lad and said whatever your doing Lindsey keep doing it get him out of here and never look back” had that wee vet at the normal vet services NOT the EXPERIMENTAL FACILITY because that’s what the Royal Dove Vet Veterinary Hospital is hadn’t took me aside and said that my big lad would have been dead aged 2 if he was lucky I asked her what was wrong when she seen him and she said he was transferred to TOXINS he was dying . I left the hospital and realised what pulled my big lad through EVERYTHING was pure unconditional LOVE HE HAD FOR ME AND I HAD FOR HIM AND OF COURSE THE RAW. I contacted the hospital and said I wanted to speak to the head of the department AN AMERICAN WHO WAS HIS MAIN VET I got the appointment because I was insistent and told them i wanted to see his records I was not giving in I got the appointment and she wasn’t AMERICAN AT ALL, SHE THE AMERICAN who told me she was the top doctor was a LIAR AS WAS HER MANAGER because her manager would have had to sign of on all the MEDICATION and all the BRAIN scans the MRI I was told he could never wear a collar only a harness , the real head of the department told me all I will tell you Lindsey is neither of them are here they both returned to America put a collar on him and keep doing what you are doing it’s working SERIOUSLY . Will I tell you what I’m doing she obviously looks at me and I said to her I CHANGED HIM TO RAW FOOD I paid £98 for yoghurt balls recommend by here because “HE EATS THEM HERE LOVES THEM”I took them home put them in his bowl and he nudged the bowl right out the stand and we were sliding everywhere. So I know this has been a long read and/but I hope 🤞 ITS BEEN ENOUGH TO MAKE THE SWITCH TO RAW FEEDING AND DISCOUNT PET PANTRY. I’ve used a lot of different brands and the ONLY ONE I WOULD USE THE PRICE IS FANTASTIC BUT THE QUALITY IS JUST AS GREAT THE DELIVERY IS THE BEST THING IT COMES ON TIME AND IT’s STILL FROZEN . I haven’t been near A GENUINE VET IN YEARS AND ITS ALL DOWN TO RAW FEEDING THAT I GET FROM DISCOUNT PETS PANTRY. IVE HAD TO CHANGE THE WORD FOR THE SHORTENED VERSION OF THE MALE NAME RICHARD TO DOVE BECAUSE TRUST PILOT WOULD NOT ALLOW THE ACTUAL PROPER NAME OF THE HORRENDOUSLY BARBARIC RESEARCH CENTRE.

30 april 2026
Logo Discount Pet Pantry

Antwoord van Discount Pet Pantry

Dear Lindsey,

Thank you for taking the time to share your experience of the health and wellbeing journey of your dog, and the transformational benefits since feeding raw from Discount Pet Pantry!

It's so great to hear that you are happy with no only our product ranges, but also the quality, fair prices and reliable and safe delivery standards.

We truly appreciate your custom, feedback and for your positive review, it really is valued.

Sincerely,
Team Discount Pet Pantry

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer