Divan Factory Outlet Reviews 

For the money I paid, I am super happy with the product

Excellent all around service. Great quality bed frame, quick delivery, friendly staff. Highly recommend!

Very strange. Despite the good reviews, my bed hasnt been delivered and none of the contact nos will answer, so as far as i am concerned customer services is non-existent.

Absolutely lovely bed and mattress. Quick easy delivery. Teddy bear ivory material is gorgeous! Easy to put together..

I am generally quite pleased with my new bed it is nice and isn't wobbly at all, just what I ordered. The headboard is lovely and supportive. The only complaint I have with it is that it does tend to bend in the middle slightly and generally doesn't feel quite as sturdy as what was promised but it's still quite good.

The customer support was some of the best I've seen, very quick responses to any issues raised and a nice delivery driver.

Ordered a bed, but no delivery date nor details were sent
And of course I haven't received the bed.
Tried to contact them via Email, phone, whatsapp (every contact method on their website), but no reply.

Update:
Received bed after submitting refund complaint through bank (not sure if this what made them deliver the bed)
However, none of the comapny contact methods were replying

Great no nonsense service. Single bed was lightweight. beautifully upholstered in a vibrant purple, and delivered on the day the arranged day. Text communication was productive with both the DFO and the delivery drivers.

I had a very awesome experience with this company. After choosing the bed base I couldn't decide the material colour so I asked for some swatches that were sent really quickly. Finally I decided the colour after a lot of deliberating. Then we had an issue with how high the headboard should be but I was able to message the company and give the specific height I required. This was so helpful. The bed was then delivered on the Tues, 3 days later. It arrived very well packaged and the bed looks amazing. The colour is a perfect match. The company gave me an extremely efficient service. I'm one happy customer who would definitely recommend this company.

Did not advise delivery date and time, came home to find the mattress left outside on my drive so wasn't very happy. Mattress itself good quality for the price.

Nice looking bed as described on website delivery men very helpful, would recommend this company 👌

Delivered on the day requested, friendly and efficient delivery drivers and installers! Thank you

Came in time. Nice sleep with new Royal poket sprung single mattress. Good quality. I'm very happy.

Thanks to Khizar for a wonderful help to a single lady

This process was easy from ordering to delivery. The guys that came to deliver were very friendly and smiley. It was a very hot day and they worked very hard. They removed two adjustable single beds and mattresses, brought in the new bed and assembled the bed and took the rubbish away.

The only small criticism I have was that I was not sent tracking or delivery information. It was only when I asked in a message that I was told. Having said that the delivery was very quick and on a Sunday. Will definitely use again should the need arise.

Great company to buy a bed from, free material swatches, then ordered bed last week it arrived today, good quality product well wrapped and delivered by two friendly men who carried it up stairs to a room of my choice. Cant fault Excellent

Great bed frame and mattress very happy with it. Delivery drives very very kind brining the bed and mattress into my garage in 25c heat, very friendly and kind men thank you very much!

Excellent good quality bed! Delivery drivers were amazing and helpful!

Great service and great people to deal with

Easy company to deal with. Kept informed with delivery days and times. Delivery guys were very pleasant Great price for headboard. Would use Divan Factory Outlet again and would recommend too.

Very good communfrom start to finish erected bed and took all rubbish away would highly recommend this firm