Divan Factory Outlet Reviews 

Very good bed company. I ordered an ottoman bed and it was delivered within 3 days of ordering and nice an early delivery. Would recommend and use again

Recently moved into Uk and ordered a bed set .first time ordered a bed set with mattress .it was beyond my expectations.Best night sleep I ever had in uk.
Highly recommended

Good bed company!
I have ordered ottoman bed set but I ordered too much by mistake then I called divan factory outlet and spoke to service support center and they confirmed my order and refund my remaining amount back and then I paid for only one ottoman bed. This is really a very good company and their 3000 pocket spring mattress is very comfortable and their delivery team is very supportive and professional at the same time. I am very thankful to this company and their team also for helping me.

Excellent company and Excellent products. Got a double bed and mattress last week. Very happy with the products specially the mattress and the colour of the bed. Very helpful delivery team. They took my bed to the four floor free of charge.
Thank you Divan Factory Outlets. We will use the company in near future.

1. Asked for a two men delivery, only one showed up on Saturday 7am saying his colleague pulled a “sicky” on him. He was going to drag the massively heavy divan ottoman bed up to the second floor up the stairs on his own. I felt sorry for him and helped him out. Company gave me £20 discount. No apologies. LOL // 2. No assembly instructions, not very well put together at all. Spaces and imperfections all over.
Not worth any discount they offer. Better off buying from eBay dealer for way less.

I was very pleased with the whole experience from this company. Good value bed base, quick delivery and great communications

The bed I ordered is very comfy and much better than I expected however I encountered a few issues in regards to delivery.
I was given a time slot which was rearranged, I was given a second delivery day/time which again was cancelled, it was cancelled at 23.15pm the night before the proposed delivery with no further delivery date provided. I contacted the company directly first thing in the morning and they were accommodating with providing a third delivery day/time this time it did arrive.
Upon unpacking the item it had signs of wear and tear with a small mark in the fabric on the base of the bed. I had contact with Amaan within the customer service team who was able to help resolve the issue very quickly. I was offered the option of having the damaged part resent out or compensated for the issue. I choose to be compensated due to the previous inconveniences with delivery.
Apart from the issues with the delivery which can't always be helped the whole process was good and the customer service from Amaan was really good.

Great experience on buying my guest bed which is do comfortable with the Worcester mattresses, I was kept informed about delivery. The delivery men were very helpful and delivered the bed to the room it was needed in, I would not hesitate to recommend divan factory outlet to family and friends. It's a big 5 stars from me.

Streamlined process from start to finish. I needed a right sided guest bed and there were several. Choice of mattresses all good. I was kept updated on delivery and given a timeslot which was kept to. Delivery quick and efficient. Bed is sturdy, mattress very comfortable and having a spare bed for the odd occasion is just what I needed. All in all very happy and the price was reasonable. Didn't have any extras, didn't need disposal or bed to be placed in situ.

Lovely ottoman storage bed and dream vendor emperor mattress is amazing. Tried few mattresses before with memory foam but this one is truly life saver. Delivered within time and good communication. Ordered second guest bed for our guest room and wife is very happy with bed and the both mattresses. Highly recommended and happy customer

Excellent company to deal with. Helpful Staff and quick delivery. Thanks

You as a company can ensure that you ship out the the correct items to their clients on the first delivery and not after 3 attempts and still get it wrong.and have to keep phoning up and explaining yourself and demanding to speak with senior manager to get results

Awesome product very happy

great experience

service and bed is perfect

Delivery drivers were on point, friendly, well mannered. Overall great delivery

Excellent service. I was kept informed of progress throughout. Delivery was on time and the bed arrived fully assembled and ready to go.The guys who delivered were friendly and efficient. The bed itself is a miracle, so comfortable and easy to use.

Bed arrived on time delivered by friendly and helpful guy. Storage was just what I needed.