Divourdiamonds Reviews 

I bought my wife's engagement and wedding rings from Divour. Both custom made. I was extremely happy with my purchase, both quality and customer service was excellent. Thank you

Very poor experience with this seller. First promised delivery in 3 weeks, but then delayed it to over 5 weeks without any communication or response. Eventually, they cancelled the order claiming eBay had cancelled it, only to then ask me to purchase from them privately. I refused and re-ordered through eBay, but they made me wait another week before cancelling again, once more pushing for a private sale. This feels very dodgy and appears to be an attempt to avoid eBay’s authentication process.

I eventually gave them the benefit of the doubt and agreed to buy privately. I enquired about authentication certificate. However, several lies were told throughout the process. I was even threatened that if I wanted the item, I had to remove my feedback on eBay. They rarely respond—you have to call and send constant messages just to get a reply. They are avoiding authentication which says its not authentication. Overall, very bad customer service.

I will also be reporting them to eBay/NAJ/RJC and Trading Standards.

I bought a lovely tennis bracelet from Divour today . Askhit made the process of choosing the right bracelet for me very easy with his knowledge of all the fabulous bracelets they had to offer.
I would definitely go back to this shop for any future purchases

Amazing experience. Wonderful service from all the team, Aashay and his wife and also Akshit.
Taylor made service.
They genuinely want you leave happy!
Highly recommend.
Thank you!

I recently bought an engagement ring from Divour Diamonds to propose to my girlfriend, and I couldn’t be happier with the experience. From start to finish, the service was exceptional. The team was incredibly helpful, attentive, and genuinely passionate about what they do. They guided me through the entire process with patience and care, making what could have been a stressful decision feel exciting and special.

The ring itself was absolutely stunning – beautifully crafted and exactly what I had envisioned. Most importantly, my fiancée loved it!

Divour Diamonds made one of the most important moments of my life even more memorable. I truly appreciate their professionalism and personal touch. Highly recommended to anyone looking for quality, honesty, and outstanding service.

Had a slight problem with ring we bought last year. Taken back straight away and sorted. Really pleased excellent communications. Highly recommended

Great service, prompt and good communication! Great product!

I picked up my beautiful ring yesterday. I was thrilled with it.
When we first went into the shop, we thought we should shop around, we were told "of course, but you will be back". We did go back as we felt we could trust Divour as we had total faith in them.
Thank you, top class service.

Excellent experience!!!
They are so polite, and friendly. I got THE ring for my girlfriend here! Everyone was very helpful and made me feel very comfortable. Great variety of rings and with their useful guidance I got a perfect ring at a very good price. My girlfriend loved it! Thank you so much guys!

Great service really calm and ready. Always available and ready to talk and help. Much recommended!

Took time to listen to what we wanted. Explained the different factors that people look at when purchasing a ring.
Gave a nice discount on the ring and had it ready within the hour!

Absolutely made up with both the service and the ring. Excellent communication from start to finish. Cannot recommend them enough.

Brilliant service - friendly and approachable against a professional backdrop .Would definitely recommend.

Excellent service from Aashay as always. Made some brilliant pieces for me and my partner. Will always recommend them.

Aashay is always spot on when it comes to diamonds and also the pricing. He always has beautiful pieces on offer and knows his jewellery for sure.

I bought a diamond ring with platinum band to propose my partner, they made the ring superb with elegant design and well polish!
Highly recommended, must visit shop in London!
Happy customer 😄 thanks Aashay

The team is really professional and their work is absolutely stunning. Always a pleasure to be their client.

Had a lot of fun picking a diamond engagement ring with Ashay. When we got the ring it was beautiful!!

Had a 2ct ring made just for me. It was beautiful and came in a box with a light in it. The diamonds are very clear and have great sparkle, it's an eye catcher. I love it. Communication was easy and the company go to great lengths to ensure customers are happy. Will use again and recommend to anyone.

Very good place , very good people good quality products, bought earrings amazing price