DIY Homefit Ltd. Reviews 

667
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Wendy was very helpful when making the purchase of extra shelves for our wardrobes that we had bought from DIY HOMEFIT a few years ago.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered new units for home office. All units were custom sizes. Pre sales help was excellent and ordering process was hassle free. Delivery was prompt and driver so helpful in helping move units into... Toon meer

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Beoordeeld met 5 van de 5 sterren

I needed new kitchen panels and just could not find anywhere to buy them from matched Found DIY homefit online. Rang, a person answered and provided excellent customer service, totally understood... Toon meer

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Beoordeeld met 5 van de 5 sterren

Wendy is super friendly, helpful and professional. After knowing what we would like to have, she gave many useful and professional advises and help us to modify the design of the cabinets. Everything... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubilair-op-maat leverancier

Informatie afkomstig van verschillende externe bronnen

DIY Homefit - Made to Measure Doors, Cabinets and Wardrobes for Fitted Kitchens and Bedrooms - Personal Service – Top Quality at Trade Prices


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

667 reviews

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4,9

Alle reviews

(667)

37 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

good quality doors

good service and an excellent product.

the doors were made to the millimetre, very pleased

17 januari 2025
Logo DIY Homefit Ltd.

Antwoord van DIY Homefit Ltd.

Hi Peter

Many thanks for writing us up a 5 star review of your recent experience buying your new kitchen units and replacement doors from us, DIY Homefit.

As your experience shows, yes, when we manufacture your doors they will be made 'to the millimeter' and I must congratulate you on your accurate measuring, which combined with our precise manufacturing has given you the perfect result.

I wish you many years of pleasure from your 'new' kitchen and look forward to being of service to you in the future, should the need ever arise.

Kind regards

Steve Campbell
Director

Beoordeeld met 5 van de 5 sterren

Friendly lady on phone

Friendly lady on phone. Product exactly as required. Good price.

10 januari 2025
Logo DIY Homefit Ltd.

Antwoord van DIY Homefit Ltd.

Hi Paul

Thanks very much for sending in a 5 star review of your experience buying from us, DIY Homefit, over the last eight years or so. Yes, did you know you placed your first order with us in 2015?

Reviews of returning customers are of particular value to us as, your experience hopefully has shown we consistently place high standards of Customer Service at the top of our priorities. This, along with providing high quality custom products made exactly to meet our customers requirements ensures that our customers' buying experience is very positive.

Thank you for your business and we look forward to hearing from you again in the future should the need arise.

Kind regards

Steve Campbell
Director

Beoordeeld met 5 van de 5 sterren

I always receive such excellent service…

I always receive such excellent service from DIY Homefit. Everyone is so kind and helpful when I phone to make enquiries and there is so much flexibility in customising the products.

29 november 2024
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Antwoord van DIY Homefit Ltd.

Hi S Brickwood

Many thanks for writing us up great 5-star review of your experience buying from us, DIY Homefit. Such a positive review from a regular customer is very much appreciated by me and my team.

I see you placed your first order with us back in 2012 and have placed numerous further orders since. That's over 12 years! I can't thank you enough for your loyalty. It proves we must be doing something right!

I wish you many years of pleasure from your DIY Homefit purchases and look forward to hearing from you again in the future, should the need arise.

Kind regards

Steve Campbell
Director

Beoordeeld met 5 van de 5 sterren

Good quality product

Good quality product. Extremely helpful staff. Easy and knowledgeable to talk through options. Have already recommended this company and would recommend again.

6 december 2024
Logo DIY Homefit Ltd.

Antwoord van DIY Homefit Ltd.

Hi Manesh,

Many thanks for writing us up a 5-star review of your recent experience buying from us, DIY Homefit. Such positive feedback is very welcome and much appreciated.

I'm delighted that you found the tall shelving units that we made for you to be of good quality. Additionally, I'm chuffed to hear that you found my staff to be 'extremely helpful' plus 'easy and knowledgeable to talk through options'

It's what we do, we believe we do it well and that's why we're still here, after 17 years!

Thank you so much for your business and we look forward to hearing from you again in the future should the need ever arise.

Kind regards

Steve Campbell
Director

Beoordeeld met 5 van de 5 sterren

A highly recommendation for DIY Homefit

I can't recommend DIY Homefit highly enough—definitely a 5-star supplier! From start to finish, their service has been absolutely spectacular. They’re professional, reliable, and everything they do is handled with care and precision. Every part of the process was smooth, on time, and the quality of their materials is outstanding.

What really sets them apart is how they handle issues. On the rare occasion something comes up, they address it the same day without any fuss. It's clear they genuinely care about their customers and making sure every project turns out perfectly.

A special shoutout to Wendy, who truly goes above and beyond. Her patience seems endless, her attention to detail is incredible, and she has this rare, caring approach that makes you feel like your project is as important to her as it is to you. She’s an absolute gem and really raises the bar for customer service.

If you’re looking for high-quality materials, top-notch service, and a team that actually listens and delivers, DIY Homefit is the one to go for. Thank you, Wendy and the team—you’ve made this experience a pleasure!

17 november 2024
Logo DIY Homefit Ltd.

Antwoord van DIY Homefit Ltd.

Hi YG

Wow, what a wonderful 5-star review! Thank you so much for taking the timeout to write such a detailed positive review regarding your recent experience buying from us, DIY Homefit. It's so much appreciated by us all, and of course Wendy in particular.

Many thanks also for including the photos with your Google review plus sending them to us. I can see your project was very detailed and specific and I know Wendy worked through this with you in great detail. We firmly believe that it's only by putting in the effort at the start of such a detailed project that we can minimise the opportunity for errors and I'm glad to hear that your experience absolutely demonstrates this.

Having studied your photos I can see the results are stunning and you should be proud of your attention to detail in your design and workmanship. Very well done!

We wish you many years of pleasure from your investment in our products and we look forward to hearing from you again, in the future, whenever the need arises.

Kind regards

Steve Campbell
Director

Beoordeeld met 4 van de 5 sterren

Overall a good experience

Very good interaction with DIY Homefit after placing my order, they called to go through the list of items to check I'd not missed anything and to make sure I understood how the delivery process. The carcasses, doors and tops all arrived independently from different suppliers but they all matched perfectly. Putting them together was fairly straightforward. The only reason I've not awarded 4 stars is because one of the tops was slightly damaged due to poor delivery and because it was not noticed until I unpacked 5 days later it was too late to ask for a replacement.

17 november 2024
Logo DIY Homefit Ltd.

Antwoord van DIY Homefit Ltd.

Hi Barry

Thank you so much for writing us up a 4-star review of your recent experience buying from us, DIY Homefit. Such positive reviews are very much appreciated by the team.

I'm delighted to hear that your interaction with the team was good throughout the process and that you found it straight forward to put everything together.

Having now just spoken to you I was relieved to hear that you have managed to get around the damaged corner issue and that you are now, overall very pleased with your stunning new made to measure home office.

We look forward to hearing from you again in the future, should the need ever arise.

Kind regards and compliments of the season

Steve Campbell
Director

Beoordeeld met 5 van de 5 sterren

Very helpful service backing a high…

Very helpful service backing a high quality and flexible product. No hesitation with replacing damaged goods. Will be using again.

11 oktober 2024
Logo DIY Homefit Ltd.

Antwoord van DIY Homefit Ltd.

Hi Michael

Thank you so much for sending us in a 5 star review of your recent experience buying from us, DIY Homefit.

I'm delighted to hear that you are clearly a very happy customer and I wish you many years of pleasure from your custom made cup boards.

Looking forward to hearing from you again in the future, should the need arise.

Kind regards

Steve Campbell
Director

Beoordeeld met 4 van de 5 sterren
Logo DIY Homefit Ltd.

Antwoord van DIY Homefit Ltd.

Hi David

Many thanks for awarding us 5 stars in your review of your recent experience buying from us DIY Homefit. Such positive feedback is always very welcome.

I'm delighted to hear that our cupboards, manufactured to your custom sized dimensions, matched your expectations. It was our pleasure to serve you and we look forward to hearing from you again in the future, should you ever need us.

I wish you years of pleasure from your purchase.

Kind regards

Steve Campbell
Director

Beoordeeld met 5 van de 5 sterren

Wendy was super helpful!

Thanks Wendy for all your help in finding us matching kitchen cupboard doors. They look almost the same colour and shape to the once in the main kitchen but much cheaper!
So nobody will know that the cupboards in the utility room are not from Wren! Well done!

22 augustus 2024
Logo DIY Homefit Ltd.

Antwoord van DIY Homefit Ltd.

Hi Ranjit

Thank you so much for writing us up a lovely 5 star review of your recent experience buying from us, DIY Homefit. Great positive feedback is much appreciated by my team.

I'm delighted to hear that Wendy managed to come up with a design and colour that was a very close match to your existing kitchen.

You are clearly a very happy customer and l wish you many years of pleasure from your purchase.

Kind regards

Steve Campbell
Director

Beoordeeld met 5 van de 5 sterren
Logo DIY Homefit Ltd.

Antwoord van DIY Homefit Ltd.

Hi Jane

Many thanks for awarding us 5 stars in your review of your recent experience buying from us DIY Homefit. Very positive feedback is always very welcome and much appreciated.

I'm delighted to hear you felt we provided 'good customer service and delivery' for your order.

It's clear you are a very happy customer and we look forward to hearing from you again in the future should the need ever arise.

Kind regards

Steve Campbell
Director

Beoordeeld met 5 van de 5 sterren

Great product and company

Really great service and a great product. Ordered two bespoke cabinets for bathrooms and these really look fabulous installed! Wide selection of finishes available which is helpful.

20 september 2024
Logo DIY Homefit Ltd.

Antwoord van DIY Homefit Ltd.

Hi Naomi

Many thanks for awarding us 5 stars in your review of your recent experience buying from us, DIY Homefit. We really appreciate your very positive feedback.

I'm chuffed to hear that the bespoke bathroom cabinets we made for you 'look fabulous' now they are installed.

You are clearly a very happy customer and I wish you many years of pleasure from your new bathroom furniture.

Kind regards

Steve Campbell
Director

Beoordeeld met 5 van de 5 sterren

GREAT COMPANY.NICE PEOPLE.

Homefit has been one of the best companies I have ever dealt with.Everything was made easy by the people I talked to and information about product was exact.Would like to see the other companies take there approach so the world would be nicer.would recommend them to everyone if thay want a good experience, thanks to the people who work there. GREAT COMPANY TO DEAL WITH.

13 september 2024
Logo DIY Homefit Ltd.

Antwoord van DIY Homefit Ltd.

Hi Dennis

Thank you very much for writing us up a wonderful 5 star review of your recent experience buying from us, DIY Homefit. Your positive feedback is lovely to receive and very much appreciated by me and, more importantly, my staff.

Your experience demonstrates that we really do put Customer Service first and, indeed go out of our way to try to ensure that our products either fully meet or exceed our customers expectations.

Your summary comment 'GREAT COMPANY TO DEAL WITH' is a fabulous way to sum up your review and I thank you sincerely.

I wish you many years of pleasure from your new made to measure wardrobe doors.

Kind regards

Steve Campbell
Director

Beoordeeld met 5 van de 5 sterren

Excellent communication

Excellent communication, wonderful product and good quality

13 september 2024
Logo DIY Homefit Ltd.

Antwoord van DIY Homefit Ltd.

Hi Andrew

Many thanks for awarding us 5 stars in your review of your recent and not so recent experience buying from us, DIY Homefit. Such positive feedback from a returning craftsman is very welcome and appreciated by my team.

I'm delighted to hear that you find our communication to be 'excellent' and our products to be 'wonderful and good quality'. Clearly you have found them to be good to work with and your customers are happy with the result you deliver to them.

It's been our pleasure to serve you over the last five years or so and we look forward to working with you again in the future, should the appropriate opportunity present itself.

Kind regards

Steve Campbell
Director

Beoordeeld met 5 van de 5 sterren

We were really impressed with the whole…

We were really impressed with the whole experience we received from DIY Homefit Ltd. Their website is brilliant and easy to use. We just keyed in the measurements to order our doors and they were delivered exactly to size with no problems. They fitted perfectly. They were delivered quickly too. Overall, we were delighted with our new doors and would thoroughly recommend DIY Homefit Ltd.

6 september 2024
Logo DIY Homefit Ltd.

Antwoord van DIY Homefit Ltd.

Hi Michael

Thank you so much for taking the time out to write us up 5 star review of your recent experience buying from us, DIY Homefit.

I'm delighted to hear that you found our website to be 'brilliant and easy to use' and that your replacement doors fitted perfectly. However, you have to take some credit also as they only fitted perfectly because you obviously measured perfectly too!

You are clearly a very happy customer and I wish you many years of pleasure from your Satin White replacement kitchen doors.

Kind regards

Steve Campbell
Director

Beoordeeld met 5 van de 5 sterren

"I had a great experience with this…

"I had a great experience with this company. Their website was fantastic and made it easy for me to figure out which doors I needed to refit my kitchen. Turns out, I only needed one door, and it arrived quickly and was exactly what I needed. They made everything so easy. I highly recommend them."

22 augustus 2024
Logo DIY Homefit Ltd.

Antwoord van DIY Homefit Ltd.

Hi Rob

Many thanks for sending us in a 5 star review of your recent experience buying from us, DIY Homefit. Such positive feedback is very welcome and much appreciated by my team.

No matter how small your order may have been It was our pleasure to have served you and I’m delighted to hear you found our website very easy for you to order exactly what you needed.

I wish you many years of pleasure from your purchase and hope to hear from you again should the need ever arise.

Kind regards

Steve Campbell
Director

Beoordeeld met 5 van de 5 sterren

I would never recommend anyone else for Kitchens.

Ordered a kitchen and utility from DIY Homefit after a major renovation as we had used them previously for a utility a while back at a previous property. Saved at least £8-10k over other major retailers and we got exactly what we wanted rather than compromising on some items. Plus custom fit for a tricky corner unit (at no extra cost!) and allowed us more freedom on decisions rather than other supplier range limits. The single colour units and doors also make things easier in not needing end panels everywhere increasing usable space.

The DIY Homefit team were brilliant as before and any issues we had were resolved swiftly and the team were able to walk through some of our more bespoke requirements and figure out a good approach. I'd never recommend another supplier and have already to friends and family. The DIY Homefit team never tried to force a sale, tried to use last minute deals or other sales techniques with open and clear pricing at every stage rather than hidden. Just helpful, easy and reasonable priced kitchens and a great service.

The only potential downside with using someone like DIY Homefit or similar is that you have to do the full design and ordering yourself but I used a few free online kitchen design websites for this and they are just as good as other retailers. We did use 2 major retailers for a design and didn't like many aspects of them so doing it ourselves was great for us even if we have a few niggles from our own inexperience (would have been a lot more had we gone with a major retailer!).

30 augustus 2024
Logo DIY Homefit Ltd.

Antwoord van DIY Homefit Ltd.

Hi John

Wow! Thank you so much for taking the time out to write us up such a comprehensive and detailed review of your experience buying a very bespoke kitchen from us. Such positive feedback is very much appreciated and welcome by my team.

Well done for producing such a brilliant design yourself and it was our pleasure to work with you on many aspects. Your project just shows what can be done with a combination of your design 'nous' and a little help and guidance from us.

I wish you many years of pleasure from your new Oakgrain Mussel kitchen

Kind regards

Steve Campbell
Director




Beoordeeld met 5 van de 5 sterren

Great quality product and exceptional customer service

The quality of the product and the extremely good customer service and advice. This is the 3rd time I have purchased from DIY Homefit and have not been disappointed with the product when assembled and installed. All queries and requests for advice are dealt with promptly and professionally. Phone calls are answered by a real person without any of the hassle experienced when calling many customer service departments.

30 augustus 2024
Logo DIY Homefit Ltd.

Antwoord van DIY Homefit Ltd.

Hi David

Thank you so much for writing us up a brilliant 5 star review regarding you experiences buying from us several times over the last 11 years or so.

Great reviews such as yours are extremely valuable to our business as your experience demonstrates that our customer service ethics have remained consistent over a very long period of time.

I'm delighted to see you are clearly a very happy customer and I wish you many years of continuing pleasure from your made-to-measure bedroom furniture.

Kind regards

Steve Campbell
Director

Beoordeeld met 5 van de 5 sterren

Excellent quality kitchen units and…

Excellent quality kitchen units and great customer care before and after sale.

23 augustus 2024
Logo DIY Homefit Ltd.

Antwoord van DIY Homefit Ltd.

Hello James

Many thanks for awarding us 5 stars in your review of your recent and past experience buying from us, DIY Homefit. Very positive feedback, from a returning customer is always much appreciated by my team.

Such comments as 'Excellent quality units and great customer care' are wonderful to receive and I can't thank you enough.

Clearly you are a very happy customer and I wish you many years of pleasure from your new Sage Green kitchen. I'm sure it's looking stunning.

Kind regards

Steve Campbell
Director

Beoordeeld met 5 van de 5 sterren

Replacement drawer fronts

Easy ordering and quick delivery

23 augustus 2024
Logo DIY Homefit Ltd.

Antwoord van DIY Homefit Ltd.

Hi Mr Addison

Many thanks for awarding us 5 stars in your review of your recent experience buying from us, DIY Homefit.

I'm delighted to hear that you found our website easy to use when placing your order and that you received your products in a quick time.

Thanks again for your business and we look forward to hearing from you again in the future, should the need ever arise.

Kind regards

Steve Campbell
Director

Beoordeeld met 5 van de 5 sterren

Without repeating the same as other…

Without repeating the same as other great reviews; great speedy service, helpful with the detailed ordering process, aftersales service and technical support superb, great quality products.
Wendy is a credit to your company.

1 juli 2024
Review zonder uitnodiging
Logo DIY Homefit Ltd.

Antwoord van DIY Homefit Ltd.

Hi SH 7

Many thanks for submitting a great review of your recent experience buying from us, DIY Homefit. Such positive comments and praise are much appreciated.

Indeed, all your comments just about sum up what we are all about and I'm delighted to hear your confirmation that it all worked so well for you.

I wish you many years of pleasure from your purchases and look forward to hearing from you again, should the need arise.

Kind regards

Steve Campbell
Director

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