We got our car back today from DLG Auto Services. They did a fantastic job of repairing our car. Every member of the team was friendly and professional. The service was quick and efficient and complet... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatiePilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT Heywood, England, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I was contacted very quickly following my accident & discussion with my insurance company. My car was picked up swiftly, I was contacted with regards to the work that would be carried out & asked for... Toon meer
Bedrijf heeft geantwoord
Excellent service from DLG Auto Services after an accident. I was contacted quickly and arrangements made to collect my car. It has been returned today, ahead of original schedule. At each stage the s... Toon meer
Bedrijf heeft geantwoord
My car was hit by another driver 10 days before Mot due. These guys collected my car and I explained about the time sensitive MOT. Tim said would put a rush on it and my estimated repair changed from... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Contactgegevens
Pilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT, Heywood, England, Verenigd Koninkrijk
- 0345 3031671
4,8
Uitstekend
348 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Car accident with my Mazda
They were efficient, Friendly and courteous. Kept to the times of pick up, repair and re delivery.
19 november 2024
DLG provided an excellent service from start to finish.
DLG provided an excellent service.From start to finish, excellent communication and an excellent job done !
19 november 2024
Great service from start to finish
Great service from start to finish. Considerate, friendly and helpful staff. Communicated everything with me. Kept me updated on progress and any delays. Scheduled car collection and delivery to meet my times. Repair work was excellent.
19 november 2024
Professional and Effective
A minor car accident sent me to DLG.
It was effortless.
They came and took my car, and brought it back when fixed.
No drama, no excuses, just professional and effective service
13 november 2024
Taking the stress from an accident
I found the staff helpful, friendly and efficient. Kelsey advised me of the procedure and I received communications regarding collection of my vehicle and news about the repairs. The car was returned to me in pristine condition and I was delighted to have it back home! Thank you DLG!
24 oktober 2024
Review zonder uitnodiging
See Google review a five star service
13 november 2024
Car repair on an accident claim
From start to finish DLG Auto Services were very professional in their service. I had regular contact from them by phone call, text & email to carry out repair to my car on an accident.
My car was picked up & droped off as arranged.
The repair was carried out quickly & professionally.
13 november 2024
Review zonder uitnodiging
Prompt response
Prompt response, helpful staff good quality of work and friendly staff on drop off and pick up of courtesy car.
22 oktober 2024
DLG Auto Services - Brilliant Car Bodywork Repairs In Conjunction With The Direct Line Insurers
DLG Auto Services rapidly collected the damaged car from my house on a trailer, the same day that a claim had been registered with the Direct Line insurers.
In addition, DLG Auto Services kept me regularly informed of progress both on line and by telephone.
Fantastic bodywork repair work in terms of colour matching and finish etc.
9 oktober 2024
Excellent service
Excellent service. Polite helpful staff who did everything they could to support me.
21 oktober 2024
Review zonder uitnodiging
Good service good choice
Used as instructed by insurer but overall service was good. Marking 5 as my dealings were good, only thing to mention is the tracking portal is a little basic
29 oktober 2024
great service
great service, kept me informed always, pick my car up fantastic staff very helpful and friendly
19 oktober 2024
Review zonder uitnodiging
Absolute brilliant service from picking…
Absolute brilliant service from picking up my car to dropping it. Car looks fantastic. Always able to check on progress of repairs highly recommended.
Thank you DLG
Karen
10 oktober 2024
Review zonder uitnodiging
Great service
Great service, communication and good workmanship. Nothing at all to fault.
15 oktober 2024
Excellent service friendly mechanic…
Excellent service friendly mechanic well done
16 oktober 2024
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Alan Harvey
A very pleasing experience, keep up to date with repairs and returned on the date forecast.
17 september 2024
Antwoord van DLG Auto Services - Heywood
Thank you for your kind words. We're delighted to hear that you had a positive experience. We strive to provide excellent service and appreciate your feedback.
Really fantastic experience
Really fantastic experience. I was going on holiday and they made sure the car was returned prior to me going away. Car came back in immaculate condition would definitely rwcommend
17 september 2024
Antwoord van DLG Auto Services - Heywood
Thank you for your kind words! We're delighted to hear that you had a fantastic experience. We strive to provide excellent service and are glad that our team was able to meet your needs. We appreciate your recommendation and hope to see you again soon.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.