Unfortunately I have had to rely on DLG Middlewich in the last couple of weeks, for repairs to my car, following accident. The service from DLG was excellent, from my 1st contact with them, to the re... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Amazing company! After someone backing up into my car while stationary 'it happens!' Within no time is was dealt with via my insurance & repaired pefectly! I even got left a lovely note as... Toon meer
Bedrijf heeft geantwoord
A woman ran into the back of my car and within an hour Direct line insurance (who DLG motors are a part of) phoned me up and said DLG would collect my car. A few days later they did. I was kept... Toon meer
Bedrijf heeft geantwoord
DLG Middlewich seemed to be organised and efficient at first. The issue came once I had the car back. There was an error on the tyre pressure sensor that wasn't there before they had the car, and came... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Contactgegevens
Pochin Way 41, CW10 0GY, Middlewich, England, Verenigd Koninkrijk
- 0345 3031679
4,7
Uitstekend
299 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lovely staff and great job done
Lovely staff and great job done. Was also completed efficiently. Many thanks.
30 april 2024
Excellent service
Excellent service . Quick at fetching the car and getting me an automatic curtesy car .
Car took longer to repair as they had to wait for parts
Thankyou
30 april 2024
Van picked up on time and delivered…back on time
Van picked up on time and delivered back on time, great job done on bodywork like new. Delivery guys very pleasant and text to say they were on there way.all communication very good with body shop kept me informed through repair.
19 april 2024
Review zonder uitnodiging
Great customer service
16 april 2024
Excellent Company
Their repair work and communication were excellent. I have no reservations about recommending this company.
18 maart 2024
Very clear and kept me up to date
10 april 2024
Prompt attention
Prompt attention, kept informed of progress of the repair. Car returned very quickly and well repaired.
Can’t fault the service. Thanks
10 april 2024
Excellent
Excellent, picked up returned car on time, regular updates and an excellent repair.
4 april 2024
First class service throughout
First class service throughout, nothing to much trouble, kept us aware all the way,repairs First class job car looks new.
26 maart 2024
The overall experience with DLG Autos…
The overall experience with DLG Autos is very good. The car had to go back for the electric window which was noise but these are minor problems to be adjusted and the arm rest, but they sorted it very quickly and the staff were very friendly and professional.
19 maart 2024
Generally Good......
Work on my car was completed to a high standard and a minor issue with a non-operational door handle that wasn't picked-up by DLG during their pre-handback checks was quickly and efficiently sorted.
The only reason my review wasn't 5 stars is because communications were in my experience a bit lacking - my car was 'scheduled' to be completed on a Friday but then not returned unit the following Wednesday, which meant I had several days of calls from the hire car firm asking me when I was going to return the courtesy car. This was a pain and a little stressful due to work and other commitments.
6 maart 2024
They made everything straight forward…
They made everything straight forward and kept me up dated on the repairs, there was always a person to speak to, my car was collected and returned within the times I was allocated. The staff where all very helpful and professional.
28 februari 2024
Car repair
Repairs great. Service second to none. Everything made easy from beginning to end. Communication first class. Would highly recommend
28 februari 2024
Hassel free service
16 februari 2024
Level of care
The ease of booking and the updates regarding stages of the repairs, the finish was good and transport from and return to my address
16 februari 2024
Collected on time completed earlier…
Collected on time completed earlier than expected - good clean job
16 februari 2024
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