Docto Reviews 54

3 year wait in my hometown for a paediatrician - DOCTO have helped me in 2 weeks.
Having assessments completed and needing a paed to diagnose ADHD and prescribe medication. Constantly being told by my local health district that the wait is long, and at one point they agreed that it seems they have forgotten about my son’s referral.
I was hesitant at first, and I knew no one would had used this service. I bit the bullet, and booked a consult with a paed. I provided everything including letters from my son’s teachers to support the need for help as I had exhausted all options for assistance. I met Dr Khosravi via Telehealth, and he was amazing. He listened to my concerns, was extremely thorough with the information I provided as well as getting updated information from myself.
The team have saved me having to travel 4 hours to the city, with a newborn to see a paed for help with my son.
The process was so easy, the times available are so flexible, after work hours, even weekends.

Doctor didn’t listen and admin had to ask many times for my scan results. The duty doctor was trying to recommend something completely different to what my Gp had been saying. Just poor experience overall

Dr.Cassie very attentive to my eye problem. She checks on me even after the consult. I would really recommend them.

Docto has been invaluable for me and is always there when my own doctor is not available. I always receive prompt answering and advice, and it is always friendly and caring. It's a big relief to me to have this service. Although I always hope to be in good health, it is comforting to know someone is there when needed.

As a Fly In / Fly out worker ( working) internationally the process of the online Medical Service provided by DOCTO.com and Dr. Jon Field and his team was very efficient and thorough.
There was an initial online registration, followed by a video consultation.
The service was prompt, thorough and efficient.

I found Dr. Jon Field to be very professional and caring. As a result, I felt I had had, a genuine face to face consultation.

I have no hesitation in recommending DOCTO.com Dr. Jon field and team.

Simon Maclean.

Was a public holiday and I required antibiotics. Fantastic doctor who asked a lot of relevant questions and seemed genuinely interested in my health.

Thank you. Very great.

I was looking to get a medical appointment for my young daughter and was struggling to find something on the same day for an urgent appointment, after calling 6 clinics I went online to look up online doctors and found DOCTO, within a few minutes I was chatting to Dr Jon and had a referral in hand within 30 minutes.

Fast! Dr Jon was lovely to talk to. Great to get the help we needed when we’re on holidays away from our GP.

An exceptional medical experience.
Friendly, helpful and super efficient, and effective all round.
Arriving at my holiday accommodation I realised late evening that I’d left some vital medication at home. I was recommended the Docto site by a local pharmacist. I accessed the site, followed the instructions and within minutes was speaking online with a doctor (Dr Jon). After a brief, warm and friendly chat with me he contacted the pharmacy and arranged a direct email of the script immediately. I had the medication within 30 mins of beginning the process. And the doctor then sent a follow up confirmation text and email. What a relief. The process exceeded my expectations for helpfulness and clarity and efficiency. Dr Jon and Docto both highly recommended.

This is a fabulous service. Extremely fast and makes chatting to a real doctor easy and accessible in remote parts of Australia. Thank you so much

Dr Sarah was amazing and very helpful! It’s hard when you work in a little mining town and something goes wrong to get the right advice but this is super great and convenient when you need help then and there! Will definitely be using again

Fantastic service, always very easy to use.

Absolutely phenomenal experience - I've had horrific experiences with specialists before and have always endured long waits for specialists, but I am feeling so in charge of my health and life after finding Docto. Professional, kind and talented doctors who actually listen to you and aim to get to the bottom of your issues. The reception staff are also lovely, prompt. and so helpful. thank you for changing my life Docto!

Very fast and efficient to get booked. Notifications were on time and the platform works in-browser, no app download required. Very happy!

An amazing service. We live in a regional area and it is hard to get appointments with specialists without travelling 4 hours. We were able to get a much needed paediatrician appointment within 2 weeks, along with follow up. The doctor was fantastic, and was able to provide a report back to our GP to follow up a number of recommendations. The receptionist was attentive and was able to answer any questions I had quickly. Highly recommend.

I have used this service on multiple occasions as it is so much easier to talk with a doctor through this method than booking an appointment up here in the Pilbara. We can wait between 7-10 days for a simple appointment.
Each time I have used this service the doctors I have had have a genuine care for you and have been so helpful in all aspects of my health care requirements (script renewal, certificates and general wellbeing).
Highly recommended service.
Keep up the great work team.

Dr Field was very helpful, supportive and patient. He provided knowledgeable advice during uncertain times.

Helpful team, great use of teleconferencing, and a good outcome so far.