Dog and Hat Coffee Club Reviews 

176
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The coffee is always interesting, well roasted, varied beans and countries of origin. The newsletter that comes with the coffee is informative, and the people are friendly and give great service. I'... Toon meer

Beoordeeld met 5 van de 5 sterren

Dog and Hat provide an excellent service offering a wide range of coffees in monthly subscriptions, I love that you get different coffees to try each month ( 4 different coffees each month) Price... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been into coffee for nearly 30 years and have tried numerous subscriptions over the years. Dog & Hat is the one i have settled on mainly because they offer the variety i am after, which allow... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I started a coffee subscription with Dog and Hat two years ago, and I cannot complain about a single thing. Every month, I eagerly look forward to receiving my parcel and trying out espresso beans fro... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Koffiebranders

Geschreven door het bedrijf

For the love of Coffee! Our goal is to provide you with an exceptionally varied selection of the highest quality coffees that this country's roasters have to offer with minimal fuss (we also include a few European roasters). We get a real kick out of researching coffees for our site - when talking to new roasters, we find the passion they have for coffee and the communities that grow it is infectious...and we're inspired to drive that passion to a wider audience.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

176 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(176)

44 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The coffees are delightful and truly…

The coffees are delightful and truly live up to their description. I could clearly detect and enjoy the distinct aromas and flavors, which are far superior to those of supermarket varieties.

9 januari 2026
Review zonder uitnodiging
Logo Dog and Hat Coffee Club

Antwoord van Dog and Hat Coffee Club

Hello, we are so thrilled to hear you are enjoying your monthly coffees :-) Thank you for taking the time to write this lovely review!

Beoordeeld met 5 van de 5 sterren

Good variety of coffee and customer…

Good variety of coffee and customer service is excellent. Would definitely recommend.

22 december 2025
Review zonder uitnodiging
Logo Dog and Hat Coffee Club

Antwoord van Dog and Hat Coffee Club

Hello, we are so pleased you are happy with your subscription. Thank you for your kind words.

Beoordeeld met 5 van de 5 sterren

The best coffee

Lovely coffees and definitely it is what it says. I could smell and taste the different notes in the coffees, much better than the supermarket coffees.

6 november 2025
Review zonder uitnodiging
Logo Dog and Hat Coffee Club

Antwoord van Dog and Hat Coffee Club

Hello! What a kind review, thank you so much. We are so happy you love your coffee!

Beoordeeld met 5 van de 5 sterren

My (old) favourite coffee sub!

D&H delivery day is the best day of the month! (I’ve been a customer for about 6 years now, apologies for my tardiness in writing this review.)

I’ve tried a few coffee subs, all the major ones, and nothing compares to this for me. Once a month, four random bags - four surprises - and always four amazingly different coffees. Beautifully packaged, and each roaster has its own beautiful packaging too, craft beer style. Mini artworks all four.

It would be a five star review for the coffee quality alone!

But…recently I asked for advice on upgrading from the aeropress, to which Su answered personally (and with great recommendations.). She even went above and beyond and sent some sample pre-ground to test in the new machine, after concerns about the quality of my grinder!

A very nice touch in this day and age! I highly recommend getting a D&H subscription - lovely coffee from a lovely company!

12 september 2025
Review zonder uitnodiging
Logo Dog and Hat Coffee Club

Antwoord van Dog and Hat Coffee Club

Hello, Wow, what a kind and thoughtful review! We are so happy you love your subscription and we are so thrilled you continue to choose D&H! Thank you for taking the time out of your day to write this :-)

Beoordeeld met 5 van de 5 sterren

Great service from a small company

I ordered a milk jug that was out of stock everywhere else and a bag of coffee to use on the machine I received for Christmas. It arrived just 24 hours later, beautifully packaged with some additional gifts that really made my day! I’ve enjoyed reading the booklet, the jug is perfect and I’m tempted to treat myself to a subscription too. A great company who obviously take pride in what they do. Thanks Dog & Hat!

28 december 2024
Review zonder uitnodiging
Logo Dog and Hat Coffee Club

Antwoord van Dog and Hat Coffee Club

Hello! We are thrilled you are so happy with your order. Thank you for your lovely review!

Beoordeeld met 5 van de 5 sterren

My super fine concetto filter for my…

My super fine concetto filter for my aeropress arrived really quickly and was beautifully packed. Was very pleased with the coffee it produced. I preferred it to the paper filters. Richer for one. I liked the amount of pressure needed to push the coffee through. A great buy at a good price. Also a big thank you to Su who packed it, for the lovely note and gifts. I have had a rough few days and it really cheered me up. A very happy and appreciative new customer.

28 december 2024
Review zonder uitnodiging
Logo Dog and Hat Coffee Club

Antwoord van Dog and Hat Coffee Club

Hello, thank you so much for taking the time to leave us this lovely review! So so kind!

Beoordeeld met 5 van de 5 sterren

Best coffee subscription in the UK

I've been using various coffee subscriptions for 4+ years. This is the best coffee subscription available. Why? You can try different suppliers throughout the UK and occasionally Europe at a great price. They also include a monthly newsletter and the occasional freebie. Beans tend to be medium-roasted, perfect for my taste preferences. You have the flexibility to adjust, pause, stop or increase your subscription and are quick to respond to emails.

23 september 2024
Review zonder uitnodiging
Logo Dog and Hat Coffee Club

Antwoord van Dog and Hat Coffee Club

Hello! What a kind review, thank you so much for taking the time to leave us these lovely words :-)

Beoordeeld met 1 van de 5 sterren

inconsistent supply, omniroast beans, ridiculous customer support

I subscribe to their top “international roaster” service. This month the beans are overdue but the payment was taken on time. Instead of beans we got an email blaming UK Customs for the delay (surely a routine part of a monthly import business). When I politely pointed out the contrast with the non-delay of taking payment for the still-awaited coffee, they responded by immediately cancelling my subscription!

Sign up if that sounds like the service you want from your coffee supplier…

9 mei 2024
Review zonder uitnodiging
Logo Dog and Hat Coffee Club

Antwoord van Dog and Hat Coffee Club

Yes, our May International subscription was delayed. This was held in Spanish customs and has caused a delay so we emailed apologising to all subscribers to let them know.

Customs issue can happen since brexit all documented via tracking, there is nothing routine about importing to the UK. Subscriptions were to ship after the 6th, customers notified on the 9th.

Your response was not polite as stated, to which we have zero tolerance policy so yes you were removed off the subscription, we work hard for our customers and in response we expect a level of good manners to our staff.



Beoordeeld met 5 van de 5 sterren

They are just brilliant

They are just brilliant. I spent quite some time to find this type of coffee subscription which sends a selection of bags from different roasters rather than always from the same one.
It's obvious what a lovely bunch of people are running this business - they write nice emails, they write nice monthly newsletters (also in hardcopy format popped into your subscription box!) and they just in general take great care of selecting good coffees and equipment. love them!

3 mei 2024
Review zonder uitnodiging
Logo Dog and Hat Coffee Club

Antwoord van Dog and Hat Coffee Club

What kind words, we are so pleased you enjoy the Subscription! Thank you so much :-)

Beoordeeld met 5 van de 5 sterren

Great coffee

Great coffee, amazing customer support, consistent deliveries!

9 december 2023
Review zonder uitnodiging
Logo Dog and Hat Coffee Club

Antwoord van Dog and Hat Coffee Club

So pleased you like the coffee, thank you so much! emma and su

Beoordeeld met 5 van de 5 sterren

Great company

Purchased a coffee scales from Dog & Hat. Su was very helpful, pricing was fair and delivery was quick.

22 november 2023
Review zonder uitnodiging
Logo Dog and Hat Coffee Club

Antwoord van Dog and Hat Coffee Club

So pleased you were happy with our service and thank you for your review! emma and su

Beoordeeld met 5 van de 5 sterren

What a charming company

What a charming company. Great coffee too and lovely attention to detail with the little monthly guide on the latest batches.

20 november 2023
Review zonder uitnodiging
Logo Dog and Hat Coffee Club

Antwoord van Dog and Hat Coffee Club

Thank you for your kind words, so glad you love the coffee! emma and su

Beoordeeld met 5 van de 5 sterren

Great variation of coffees and…

Great variation of coffees and accompanying booklet about the roasters

13 november 2023
Review zonder uitnodiging
Logo Dog and Hat Coffee Club

Antwoord van Dog and Hat Coffee Club

Thank you for your review! pleased you love the coffee. Emma and su

Beoordeeld met 5 van de 5 sterren

Lovely company

Lovely company, lovely people, and awesome coffee! Would definitely give 20/10!!!

13 november 2023
Review zonder uitnodiging
Logo Dog and Hat Coffee Club

Antwoord van Dog and Hat Coffee Club

so kind! Thank you for your lovely words :-) emma and su

Beoordeeld met 5 van de 5 sterren

Get some dog and hat in yer life…

I don't honestly know what I'd do without my dog and hat order every month. I've had various coffee subs over the years but they are all very much the same, dog and hat you're getting something different every month, and You've total control too. Even if you fancy getting one bag of decaf and one espresso, just email the lovely people over there and they get it arranged straight away. Well worth it.

13 november 2023
Review zonder uitnodiging
Logo Dog and Hat Coffee Club

Antwoord van Dog and Hat Coffee Club

So pleased you love our service and thank you so much for such a wonderful review! all the best, emma and su

Beoordeeld met 5 van de 5 sterren

A coffee lovers adventure

As coffee enthusiast Dog and Hat is great way to explore the passion. It’s very easy to set up, you set what kind and characteristics and types you like. Once set the fun starts these guys trawl through the roasters and cherry pick (🤓) the good stuff. You then get bags of fresh premium quality beans sent out for you to enjoy every month, plus you can increase / decrease or pause your subscription at any point. Any changes to be made are easy with a bonus that customer service is excellent. I was recommended this service and I have not looked back, I have had the opportunity to try roasts i otherwise would have never heard of let alone been able to try and use. I would now be one of the people who would recommend giving it a try. Thanks guys can’t wait for more.

18 september 2023
Review zonder uitnodiging
Logo Dog and Hat Coffee Club

Antwoord van Dog and Hat Coffee Club

wow! Thank you for such a kind and thorough review. We are so happy you are pleased with the sub and how everything works. Its great to hear we are doing something that is easy to use and an enjoyable experience. best wishes, emma and su

Beoordeeld met 5 van de 5 sterren

Highly recommend

I love Dog & Hat. I’ve had the sub for years now and I still look forward to the delivery each month. The fun of trying four new and high quality coffees each month hasn’t worn off. And, on the odd occasion I’ve had to contact Dog & Hat the service is amazing. So fast and always helpful. Highly recommend!

12 november 2023
Review zonder uitnodiging
Logo Dog and Hat Coffee Club

Antwoord van Dog and Hat Coffee Club

Its great to hear you love the sub and thank you for all your years with us :-) we do our best to keep things exiting and are always grateful for any feedback! Thank you for all your kind words! best wishes, emma and su

Beoordeeld met 5 van de 5 sterren

Dog & Hat - addicted.

I'm completely addicted to my Dog & Hat subscription. I have a long list of coffees I have enjoyed and would like to try again but there are always more new & interesting options on the way so the list remains unused.
Fab service when I've paused my subscription, or when the postie left my coffee in the wrong street.
Can't recommend more highly.

10 november 2023
Review zonder uitnodiging
Logo Dog and Hat Coffee Club

Antwoord van Dog and Hat Coffee Club

Wowee thank you so much for your kind words. Its so lovely to hear that we are doing these things well :-) best wishes, emma and su

Beoordeeld met 5 van de 5 sterren

Outrageously delicious coffee at a…

Outrageously delicious coffee at a great price with super friendly, personal customer service - what more could you want?

9 november 2023
Review zonder uitnodiging
Logo Dog and Hat Coffee Club

Antwoord van Dog and Hat Coffee Club

How kind, Thank you so much and we are so happy you love the coffee! best wishes, emma and su

Beoordeeld met 5 van de 5 sterren

Lovely Coffee , every month

3 bags of brilliant coffee beans each month, which I dutifully drink with relish. My choice is the filter selection, and I use them in an Aeropress. Sometimes I even share the coffee via a Moccamaster filter machine.
If you love filter coffee , you can't beat this subscription.

9 november 2023
Review zonder uitnodiging
Logo Dog and Hat Coffee Club

Antwoord van Dog and Hat Coffee Club

How great to hear how much you enjoy the coffee, thank you for your kind review! best wishes, emma and su

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