paw Champ unique services are truly amazing and greatly helpful. Even if you just need to talk to an expert, they're always there to lend an ear and help through any frustration you may be experiencin... Toon meer
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Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
TESTABO 1 Monat für 39,99 € abgeschlossen. Nun werden alle 3 Monate 79,99 € via Paypal abgebucht. Totale Abzocke. Man bekommt keinen Hinweis, dass man das Test-Abo kündigen muss. Werde Anzeige erst... Toon meer
Bedrijf heeft geantwoord
Abofalle!!!! Ich habe einen Testmonat gewollt für 19,99€ Seither nunmehr werden mir 49,99 abgebucht ohne einen Zugang oder eine Info !! Nach mehreren Mails und Beschwerde über pay pal ( die... Toon meer
Bedrijf heeft geantwoord
ACHTUNG ABO FALLE! Man bekommt einen einmaligen Testzugang um 19,99$ und im Monat darauf werden einem ohne weitere Infos 49,99$ abgebucht. Das kriminellste daran ist das seit der Abbuchung mein Z... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Doggy Plan is an online platform designed to help dog owners of all experience levels train their furry companions. With a focus on dogs of all ages, our platform is filled with easy-to-follow instructions, expert advice, and helpful tips to ensure that you and your dog get the most out of the training process. Whether you're dealing with a brand new puppy or an older dog with bad habits, Doggy Plan has everything you need to achieve your training goals.
Contactgegevens
Verenigde Staten
- +1 (877) 624-1755
- support@doggy-plan.com
- doggy-plan.com
2,3
Slecht
592 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
ESTAFA DE COMPRA
Ciertamente no hay especificaciones que van a realizar una suscripción. Yo al darme cuenta que era una suscripción mande un correo según lo especificado en su página para realizar la cancelación y en ningún momento tuve respuesta de ellos.
5 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Querido usuario,
¡Gracias por dejar tus comentarios!
Lamentamos saber que no quedó satisfecho con nuestro servicio y sus comentarios nos ayudan mucho a mejorar nuestro producto.
Por nuestra parte, nuestro equipo está siempre dispuesto a cooperar y brindar el mejor servicio posible y las alternativas más adecuadas a nuestros clientes.
Tenga en cuenta que todos nuestros clientes reciben un correo electrónico automático después de su compra, a menos que el correo electrónico indicado por el cliente durante el registro sea inexacto. Tenga la seguridad de que nuestro equipo está disponible para ayudarlo a acceder a las lecciones y resolver cualquier problema que pueda enfrentar. No dude en comunicarse con nuestro equipo de atención al cliente y estaremos encantados de ayudarle.
Para cancelar la suscripción siempre puedes contactar con nuestro equipo de soporte a través de support@doggy-plan.com
Gracias por elegir Doggy-plan y apreciamos su paciencia y comprensión.
Un cordial saludo,
Equipo de soporte del plan para perros
Did not know this was a subscription
Did not know this was a subscription. I can no longer find it and can't afford it yet I can't see where to cancel.
5 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear Alexandria,
Thank you for sharing your feedback with us. We sincerely apologize for any confusion or frustration caused by the billing issue you experienced.
We are sorry to hear that you were not aware of the monthly fee when signed up for our plan. We want to assure you that the monthly fee for our program is stated on our website and during the sign-up process- right above the payment button.
To unsubscribe, please don't hesitate to reach out to us at support@doggy-plan.com.
Our team is available seven days a week and we'll do our best to assist you in any way we can.
Kind regards,
Doggy-plan support team
You’re not the only one who didn’t realize it was a subscription.
You’re not the only one who didn’t realize it was a subscription. All the other reviews on here have pretty well stated the issue that you have no idea that you’re signing up for a subscription until you see a $50 charge on your card that you weren’t expecting. That was exactly what happened to me. Save yourself the trouble and don’t do business with them.
4 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help.
In order to cancel the subscription you can always contact our support team via support@doggy-plan.com
Thank you for choosing Doggy-plan, and we appreciate your patience and understanding.
Warm regards,
Doggy-plan Support Team
Hidden subscription
As many others have said, I paid an initial cost for a plan of $19.99 and was then billed a subscription fee of $49.99 without ever agreeing to it.
5 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help.
In order to cancel the subscription you can always contact our support team via support@doggy-plan.com
Thank you for choosing Doggy-plan, and we appreciate your patience and understanding.
Warm regards,
Doggy-plan Support Team
New Start for an untrained abused rescue dog.…
I started the doggy plan when I rescued a German Sheperd and felt I had no hope to fix the problems she had from abuse. My son and me committed to 30min per day. It was wonderful, she loved the closeness the training we learned from the doggy plan created with us. It changed our whole experience on enjoying what Mia had, love, excitement, obedience. It changed both Mia and my son and me.
4 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear Cris,
Thanks for leaving your review :)
It's great that you are already putting our advice into practice. We wish you a good and productive training.
If you ever need anything, please don't hesitate to reach out to us.
Kind regards,
Doggy-plan Support Team
Absolutely seething that this company…
Absolutely seething that this company is sneakly taking money from my account for something I cancelled after realising I was not wanting to use it.....
Need to get last 2 months payments back please...
3 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help.
In order to cancel the subscription you can always contact our support team via support@doggy-plan.com
Thank you for choosing Doggy-plan, and we appreciate your patience and understanding.
Warm regards,
Doggy-plan Support Team
FRAUDE!!!!
Pague 20€ por un cursillo de mrda y ahora me cobran 50€ del palo. Mucho cuidado!!!! Timadores.
2 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Querido usuario,
¡Gracias por dejar tus comentarios!
Lamentamos saber que no quedó satisfecho con nuestro servicio y sus comentarios nos ayudan mucho a mejorar nuestro producto.
Por nuestra parte, nuestro equipo está siempre dispuesto a cooperar y brindar el mejor servicio posible y las alternativas más adecuadas a nuestros clientes.
Para cancelar la suscripción siempre puedes contactar con nuestro equipo de soporte a través de support@doggy-plan.com
Gracias por elegir Doggy-plan y apreciamos su paciencia y comprensión.
Un cordial saludo,
Equipo de soporte del plan para perros
It does not work and they do not honor…
It does not work and they do not honor the refund policy. This is a scam. Do not waste tour time or money. They are not trustworthy. They canceled my subscription but did not refund my money.
3 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
We take your feedback seriously and apologize for any confusion or inconvenience caused by our content and customer service. Our team strives to provide clear and helpful support to our customers, and we regret that you did not receive the level of service you expected.
Regarding your refund request, please note that we do consider refunds as per our Money Back Guarantee. So if you still have any remaining questions, please reach out to us at support@doggy-plan.com.
We appreciate your patience and understanding as we work to make things right for you.
Best regards,
Doggy-plan Support Team
Unwanted Automatic Renewal
I wish I read these reviews before I signed up for this stupid trial. I was billed today for the next month premium membership and had no idea it would be automatically renewed after trying their one month trial subscription. Looks like I wasn’t the only one getting trapped by this scam. Sneaky way of charging people and not being upfront about automatic renewal, hiding very important information in super fine print. The company is making money by leaching on to your cc and signing you up for automatic renewal. Overall I thought it was mediocre website. Not user friendly. Videos skip sound and freeze. I couldn't get anything out of these videos that was useful for my dog. Doggy plan is a leach business. Be aware and cancel your plan immediately after signing up for it if you do.
29 juni 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help.
In order to cancel the subscription you can always contact our support team via support@doggy-plan.com
Thank you for choosing Doggy-plan, and we appreciate your patience and understanding.
Warm regards,
Doggy-plan Support Team
The doggy-plan.com has gotten terrible…
The doggy-plan.com has gotten terrible reviews and is difficult to cancel. Should you need to cancel your subscription, here's the billing email which they make very difficult to find on their website (spelled out since this site doesn't allow email addresses: billing dash support at doggy-plan dot com
3 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
We understand the importance of having easy access to the purchased lessons, and we apologize for any difficulties you encountered. Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help.
In order to cancel the subscription you can always contact our support team via support@doggy-plan.com
Thank you for choosing Doggy-plan, and we appreciate your patience and understanding.
Warm regards,
Doggy-plan Support Team
DISGUSTING
DISGUSTING! You think it’s a one off payment and they take money out without your consent. SCAM SCAM SCAM. Stay Away !!!!!
1 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
In order to cancel the subscription you can always contact our support team via support@doggy-plan.com
Thank you for choosing Doggy-plan, and we appreciate your patience and understanding.
Warm regards,
Doggy-plan Support Team
Bonnes explications
Bonnes explications, dommage qu'il y aient des coupure au niveau son
2 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Chère Caurouge,
Merci d'avoir laissé votre commentaire :)
Vos mots gentils signifient vraiment beaucoup pour nous et nous sommes reconnaissants de vos commentaires positifs.
Si vous avez besoin de quoi que ce soit, n'hésitez pas à nous contacter.
Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
L'équipe d'assistance de Doggy-plan
Unethical subscription service!!! Total scam
I wish I could give 0 stars. They charge what seems to be reasonable up front, $19.99. Then the videos are dubbed and hard to follow. Nowhere are they clear that it's a recurring subscription and you will be charged $49.99 a month unless you email them to cancel. So unethical not to make that clear. And they refuse to refund you anything. I didn't notice the first charge, so by the time I caught on to the scam, they won't refund me for the second and I'm out $100!!!
2 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help.
In order to cancel the subscription you can always contact our support team via support@doggy-plan.com
Thank you for choosing Doggy-plan, and we appreciate your patience and understanding.
Warm regards,
Doggy-plan Support Team
Stay away
Stay away! They charge 19.99 for what you think is a subscription but then charge 49.99 a month later. You have to actively cancel your subscription. The videos are terrible and not worth 19.99 let alone 49.99.
26 juni 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help.
In order to cancel the subscription you can always contact our support team via support@doggy-plan.com
Thank you for choosing Doggy-plan, and we appreciate your patience and understanding.
Warm regards,
Doggy-plan Support Team
ME PASO LO MISMO QUE A LAS DEMAS…
ME PASO LO MISMO QUE A LAS DEMAS PERSONAS. COMPRE UN CURSO NO DESABA SUSCRIBIRME A NADA. LUEGO ME COBRARON 50 DOLARES QUE EN NINGUN LADO LO MENCIONAN CUANDO VAS A PAGAR EL CURSO. NO LO COMPREN!!!!!
1 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Querido usuario,
¡Gracias por dejar tus comentarios!
Lamentamos saber que no quedó satisfecho con nuestro servicio y sus comentarios nos ayudan mucho a mejorar nuestro producto.
Por nuestra parte, nuestro equipo está siempre dispuesto a cooperar y brindar el mejor servicio posible y las alternativas más adecuadas a nuestros clientes.
Tenga en cuenta que todos nuestros clientes reciben un correo electrónico automático después de su compra, a menos que el correo electrónico indicado por el cliente durante el registro sea inexacto. Tenga la seguridad de que nuestro equipo está disponible para ayudarlo a acceder a las lecciones y resolver cualquier problema que pueda enfrentar. No dude en comunicarse con nuestro equipo de atención al cliente y estaremos encantados de ayudarle.
Para cancelar la suscripción siempre puedes contactar con nuestro equipo de soporte a través de support@doggy-plan.com
Gracias por elegir Doggy-plan y apreciamos su paciencia y comprensión.
Un cordial saludo,
Equipo de soporte del plan para perros
Complete scammers
Complete scammers. Will sign you up for a very expensive subscription without your consent
30 juni 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear User,
Thank you for leaving your feedback!
We are sorry to hear that you were not satisfied with our service, and your feedback helps us a lot to improve our product!
For our part, our team is always ready to cooperate and provide the best possible service and the most suitable alternatives to our customers.
Please note that all our customers receive an automatic email after their purchase unless the email indicated by the customer during registration as inaccurate. Rest assured that our team is available to assist you in accessing the lessons and resolving any issues you may face. Please don't hesitate to reach out to our customer support team, and we'll be more than happy to help.
In order to cancel the subscription you can always contact our support team via support@doggy-plan.com
Thank you for choosing Doggy-plan, and we appreciate your patience and understanding.
Warm regards,
Doggy-plan Support Team
VORSICHT
VORSICHT. ABO-FALLE.
Wie schon von den anderen Betroffenen berichtet, wird nach dem eigentlich beschriebenen einmaligen Testzeitraum plötzlich Geld für ein Abo abgebucht, welches nirgendwo erkennbar war. Widerspruch wird abgelehnt, mit Hinweis auf Fristablauf. Werde PayPal beauftragen, dieses Geld zurück zu holen. Kündigung läuft bereits über Support.
Nachtrag: Kündigung wurde akzeptiert und Rückerstattung wurde dann plötzlich doch gewährt (welche gleichzeitig bei PayPal beantragt wurde)
29 juni 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Sehr geehrter Kunde,
Es tut uns leid, von Ihrer Erfahrung und der Frustration zu hören, die sie bei Ihnen verursacht hat.
Wir nehmen Ihr Feedback ernst und entschuldigen uns für jegliche Verwirrung oder Unannehmlichkeiten, die durch unsere Inhalte und unseren Kundenservice verursacht wurden. Unser Team ist bestrebt, unseren Kunden klare und hilfreiche Unterstützung zu bieten, und wir bedauern, dass Sie nicht das erwartete Serviceniveau erhalten haben.
Bitte beachten Sie in Bezug auf Ihren Rückerstattungsantrag, dass wir Rückerstattungen gemäß unserer Geld-zurück-Garantie berücksichtigen. Wenn Sie also noch Fragen haben, wenden Sie sich bitte an support@doggy-plan.com.
Wir danken Ihnen für Ihre Geduld und Ihr Verständnis, während wir daran arbeiten, die Dinge für Sie in Ordnung zu bringen.
Mit freundlichen Grüßen,
Doggy-plan-Supportteam
timo
timo, compras un plan de entreno y te cobran al cabo de un mes una supuesta suscripción que te deben colar encubierta en las autorizaciones (que si, deberiamos leer, pero ya sabemos todos la cantidad de paja para que desesperes y des al autorizo, ahí está la trampa).Así no se hacen las cosas, una vergüenza, el que no está al tanto irá pagando la mensualidad sin saberlo
29 juni 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Estimado Yola,
Gracias por compartir sus comentarios con nosotros. Nos disculpamos sinceramente por cualquier confusión o frustración causada por el problema de facturación que ha experimentado.
Nos gustaría asegurarle que la cuota mensual de nuestro programa está indicada en nuestra página web y durante el registro - directamente debajo del botón de pago. Además, la página de pago muestra cómo darse de baja del programa.
Somos conscientes de la importancia de la transparencia y la claridad cuando se trata de planes de suscripción, y le pedimos disculpas si esto no se le comunicó adecuadamente durante el proceso de inscripción. Tus comentarios nos ayudan a identificar áreas de mejora y te agradecemos que nos lo hayas comunicado.
Si hay algo más en lo que podamos ayudarte, no dudes en ponerte en contacto con nosotros en support@doggy-plan.com. Nuestro equipo está disponible los siete días de la semana y haremos todo lo posible por ayudarle.
Un cordial saludo,
Equipo de asistencia de Doggy-plan
Updated because they did finally issue credit. Do not trust this company they are sneaky with their billing. As others have said
**Update do to receiving credit after I left this review and disputed with paypal - only updated from a 1 to a 3 because it shouldn't have taken that to have received a refund - could have received a 5 star review if the response had been positive initally***
As others have said - they give no notice that they are charging you until you see the charge of $79.99. As soon as I saw that on the same day as the charge I contacted them and requested a refund and cancellation. I didn’t ask for the previous charge of $29.99 or $7.99 because I made the purchase. But I wasn’t aware that my time for auto renew was up. It didn’t cover my dogs OCD behavior so I haven’t used it at all and they are refusing to credit me back. I am seeing what PayPal will do for me.
20 juni 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear Julie,
Thank you for taking the time to leave a review !
We are sorry to hear that you got such an impression about out website- your feedback is much appreciated.
Our Customer Support is always ready to help and offer you some alternatives in order for you to get the most from our service.
If there's anything else we can do to help, please don't hesitate to get back to us support@doggy-plan.com.
Kind regards,
Doggy-plan Support Team
Antwoord van doggy-plan.com
Lieber Jan,
vielen Dank für Ihr Feedback!
Es tut uns leid zu hören, dass Sie einen solchen Eindruck von unserer Website bekommen haben. Unser Team ist stets bemüht, unseren Nutzern das beste Kundenerlebnis zu bieten, damit sie das Beste aus unserem Service herausholen können.
Wenn wir Ihnen noch irgendwie helfen können, zögern Sie bitte nicht, sich mit uns in Verbindung zu setzen support@doggy-plan.com.
Mit freundlichen Grüßen,
Doggy-plan Support-Team
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Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
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