paw Champ unique services are truly amazing and greatly helpful. Even if you just need to talk to an expert, they're always there to lend an ear and help through any frustration you may be experiencin... Toon meer
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Lees wat reviewers zeggen
TESTABO 1 Monat für 39,99 € abgeschlossen. Nun werden alle 3 Monate 79,99 € via Paypal abgebucht. Totale Abzocke. Man bekommt keinen Hinweis, dass man das Test-Abo kündigen muss. Werde Anzeige erst... Toon meer
Bedrijf heeft geantwoord
Abofalle!!!! Ich habe einen Testmonat gewollt für 19,99€ Seither nunmehr werden mir 49,99 abgebucht ohne einen Zugang oder eine Info !! Nach mehreren Mails und Beschwerde über pay pal ( die... Toon meer
Bedrijf heeft geantwoord
ACHTUNG ABO FALLE! Man bekommt einen einmaligen Testzugang um 19,99$ und im Monat darauf werden einem ohne weitere Infos 49,99$ abgebucht. Das kriminellste daran ist das seit der Abbuchung mein Z... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Doggy Plan is an online platform designed to help dog owners of all experience levels train their furry companions. With a focus on dogs of all ages, our platform is filled with easy-to-follow instructions, expert advice, and helpful tips to ensure that you and your dog get the most out of the training process. Whether you're dealing with a brand new puppy or an older dog with bad habits, Doggy Plan has everything you need to achieve your training goals.
Contactgegevens
Verenigde Staten
- +1 (877) 624-1755
- support@doggy-plan.com
- doggy-plan.com
2,3
Slecht
593 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
They resolved my issue quickly and were…
They resolved my issue quickly and were very polite and courteous.
31 december 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear Jeremie,
Thank you for leaving your feedback :)
Your kind words mean a lot to us and we appreciate your positive feedback.
If you need anything else, please do not hesitate to contact us.
Best regards,
Doggy Plan Support Team
I’ve paid over$300 in Australian…
I’ve paid over$200 in Australian dollars with no access and I’ve cancelled future payments from PayPal. I am contacting my bank also . How can they be taking money without sending you access details. I expect to get what I paid for but got a complete nothing program. This plan is totally a rip off
24 december 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear Frances,
Thank you for taking the time to leave your review.
We apologize for any negative impression you have received of our service.
Please feel free to reach out to us at support@doggy-plan.com, so we can assist you with your concerns. We are committed to addressing any issues to ensure your satisfaction and a positive experience.
Kind regards,
Doggy Plan Support Team
Everything is great
Everything is great! I liked the app. It's just a pity that there are paid services... I watched 1 lesson, and yes, these are good tips) I use them on my dog.
28 december 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear Tom,
Thank you so much for your positive feedback!
We offer some free additional resources and benefits to support your dog training. Just contact us, and we’ll be happy to assist with your request!
Kind regards,
Doggy Plan Support Team
Hello
Hello, developers. I am very grateful to you for this application.
24 december 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear Mackenzie,
Thank you so much for your feedback! 😊
If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Doggy Plan Support Team
I just started the course
I just started the course. I still have a long way to go to get the results I want. The information was thorough and easy to understand and apply. Great instructions and information, clearly presented videos, highly recommended.
19 december 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear Gil,
Thank you for your kind words!
We're thrilled you found the information thorough, easy to understand, and that the videos are clearly presented.
We understand that achieving results takes time and consistent effort. We're here to support you on your journey and encourage you to reach out if you have any questions or need further guidance.
The courses were progressive and well thought out
Didn't find any useful tips that were very important for my case. The courses were progressive and well thought out, but my case was complicated. Started too late.
19 december 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Hi,
Thank you for your feedback.
We’re sorry to hear that the tips didn’t fully address your specific case. It sounds like you were dealing with a particularly complex situation.
If you’d like, feel free to reach out and share more details—we’d love to try and provide additional resources or guidance to support you. Thank you for giving our courses a try
Best regards,
Doggy Plan Support Team
Do not get involved
Got a charge of $120
Do not remember signing up for the service
unempathetic unethical company
4 juli 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear Alley,
We’re truly sorry to hear that your experience hasn’t been what you expected, and we understand how frustrating this can be.
To clarify, 119.99 part of a 6 month subscription, which was selected on the initial page where you purchased the trial. The details regarding subscription are clearly outlined on the payment screen, so you could make an informed decision before proceeding.
That said, our priority is ensuring you have the support you need. We’re available 24/7, and would love to help clear up any questions or concerns. You can easily reach us through any of the following ways:
1. Email us directly at support@doggy-plan.com
2. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner.
Please don’t hesitate to reach out. We’re here to assist you!
The original videos do not reflect many…
The original videos do not reflect many difficult situations that I encountered on my daily walk. I did not find the inner advice that is very important for my case.
11 december 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear Macon,
Thank you for your review!
We are sorry to hear that our course did not meet your expectations. However, we are committed to ongoing improvements, and your comments are greatly valued and will be taken into account.
If you have any questions - please do not hesitate to let us know for further assistance!
Best regards,
Doggy Plan Support Team
I randomly got a charge for $120 from…
I randomly got a charge for $120 from this company but don't know what it is. No idea how they got my information. I keep sending emails and they absolutely refuse to acknowledge I didn't sign up for whatever bullsh*t they're selling. If I subscribed to something then why wasn't I getting emails the last 6 months?
20 december 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear Joshua,
We’re truly sorry to hear that your experience hasn’t been what you expected, and we understand how frustrating this can be.
To clarify, 119.99 is part of a 6-month subscription, which was selected on the initial page where you purchased the trial. The details regarding subscription are clearly outlined on the payment screen, so you could make an informed decision before proceeding.
That said, our priority is ensuring you have the support you need. We’re available 24/7, and would love to help clear up any questions or concerns. You can easily reach us at support@doggy-plan.com.
Please don’t hesitate to reach out. We’re here to assist you!
Exellent source of information
Easy and stress-free. Excellent source of information.
16 december 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear Wayne,
Thank you for the wonderful feedback!
We're so glad you found the experience easy and stress-free.
We're here to provide helpful information whenever you need it
Great resource.
The information provided was thorough and easy to understand and apply.
Great resource. My dog will begin training as suggested.
3 december 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Hello!
Thank you so much for your kind words!
We’re delighted to hear that you found the information thorough and easy to understand.
It’s wonderful to know you’re starting your dog’s training with our suggestions—your dedication will surely make a big difference!
Happy training!
Thanks
I spend a lot of time at home with my dog and these exercises are very valuable for his overall obedience!! Thanks so much for the suggestions that I can do at home without investing in a expensive trainer who can only come once a week. Thanks.
9 december 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Hello!
Thank you so much for your wonderful feedback!
We’re thrilled to hear that the exercises have been valuable for your dog’s obedience and that you’ve been able to incorporate them into your routine at home.
Our goal is to make training accessible and effective, so it’s great to know the suggestions are helping you build a stronger bond with your dog without the need for costly trainers.
If you have any questions or need further tips, don’t hesitate to reach out. We’re always here to support you on your training journey!
I would highly recommend this course.
This course has become a must for my puppy's training.
I would highly recommend this course to any new dog owner, big or small.
8 december 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear Bernie,
Thank you so much for your kind words!
We're thrilled to hear that the course has been so helpful for your puppy's training.
Your recommendation means a lot to us, and we're excited to continue supporting you on this journey! 😊🐾
Very good dog training app
Very good dog training app, I think it's worth the money, but you have to be careful that they don't automatically charge you without your knowledge. Customer support is very quick to respond and resolve any issues, and they are very nice to talk to for any questions.
8 december 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear Chuck,
Thank you for sharing your feedback!
We're glad to hear you find the app valuable and that our customer support has been helpful.
We'll take note of your comments about automatic charges to ensure our processes are as clear as possible.
If you have any further questions or need assistance, we're here to help!
I think this is a very good course
I think this is a very good course. Things are well explained. It’s a little different with it being dubbed, but overall has great information and the videos are very helpful. I’ve watched this course multiple times.
6 december 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear Tara,
Thank you so much for your thoughtful feedback! 😊
We're thrilled to hear that you find the course valuable and well-explained. We understand that the dubbing may feel a bit different, but we're glad it's not taking away from the helpfulness of the content.
It's wonderful to know you've revisited the course multiple times—your dedication is inspiring!
If you have any suggestions or need assistance, feel free to reach out. Happy training! 🐾✨
À fuir !
Quand on prend l'offre ponctuelle, il n'est écrit nulle part que l'on s'engage pour un abonnement !
Je viens d'être prélevée de 114,03€.
C'est à fuir pour cette raison mais pas que. Les vidéos sont des vidéos traduites désagréables à écouter et beaucoup de blabla pour avoir finalement peu de vrais astuces pour l'éducation du chien.
Je ferai le nécessaire pour me faire rembourser au besoin par voie judiciaire.
28 november 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Chère Emmanuelle,
Nous sommes vraiment désolés d'apprendre que votre expérience n'a pas été celle à laquelle vous vous attendiez, et nous comprenons à quel point cela peut être frustrant.
Pour clarifier, 119,99 $ fait partie d'un abonnement de 6 mois, qui a été sélectionné sur la page initiale où vous avez acheté l'essai. Les détails concernant l'abonnement sont clairement indiqués sur l'écran de paiement, afin que vous puissiez prendre une décision éclairée avant de procéder.
Nous vous encourageons toutefois à nous contacter directement afin que nous puissions examiner votre compte, confirmer l'annulation de votre abonnement et vous aider dans votre demande via support@doggy-plan.com
ATTENTION ARNAQUE
Suite a plusieurs désabonnement depuis le 7/08/24 je suis toujours prélevé remboursé moi merci et impossible d'envoyer des mails
7 augustus 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Bonjour!
Merci de nous avoir contactés et nous sommes désolés d'apprendre les problèmes que vous avez rencontrés. Nous aimerions résoudre ce problème le plus rapidement possible.
Cela dit, notre priorité est de nous assurer que vous bénéficiez de l'assistance dont vous avez besoin. Nous sommes disponibles 24h/24 et 7j/7 et serions ravis de vous aider à répondre à toutes vos questions ou préoccupations.
Veuillez nous contacter à l'adresse support@doggy-plan.com
Great resource for dog training
Great resource for dog training. Quick responses to any query.
Make sure you keep track of annual subscription dates to avoid any issues.
24 november 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear Murray,
Thank you so much for your feedback! 😊
We truly appreciate your kind words. They mean a lot to us.
If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Doggy-Plan Support Team
This is a company who cares only about your money
This is a company who cares only about money and trapping you into the subscription model. They did not notify of me of an upcoming resubscription charge before taking it from my card. When contacting them they promptly cancelled but refuse to offer a refund citing absurd reasons. I was not asking for my original investment to be refunded just the recent unnotified charge to my account. They only care about getting your money. I'm sure writing this will matter little to them since they obviously don't care about customer service or retention. Find another more reputable business to help you train your dog.
23 november 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Dear Jill,
Thank you for taking the time to leave your review.
We regret to hear that you were unaware of your subscription. Please rest assured that all relevant information is provided during the sign-up process.
We would love the opportunity to make things right and ensure you get the most out of our service.
Our Support Team has already contacted you via email to help you and provide you with the best resolution, however, we are still waiting for your reply.
We strive to improve your experience with us and look forward to your reply!
Kind regards,
Doggy-Plan Support Team
schade das es keine minus Sterne…
schade das es keine minus Sterne gibt.!!! Mir reicht es nun!!!!!! ich habe mein Abo nun schon 2 mal gekündigt und schon wieder wurden mir von Ihnen 79.99 über Paypal abgebucht.
Ich fordere sie hiermit auf mit sofortiger Wirkung die beiden Abbuchungen a´79.99 = 159,98 gesamt sofort Rück zu erstatten und mich endlich aus ihrem unseriösen Verteiler zu nehmen!!!
Sollten Sie dies nicht tun werde ich meinen Anwalt einschalten. Das ist das aller letzte. Über Ihre komischen e-mail Service bekommt man auch keine klaren antworten außer das man warten soll. ja genau warten damit sie so dreist sein können um weitere male abbuchen zu könnnen.
Ich erwarte eine vernünftige Rückmeldung in den nächsten 48 std. mit Lösung ansonsten regelt das mein Anwalt.
Gruß
20 november 2024
Review zonder uitnodiging
Antwoord van doggy-plan.com
Liebe Svenja,
Vielen Dank, dass Sie sich an uns gewandt haben. Wir entschuldigen uns aufrichtig für die Frustration und die Unannehmlichkeiten, die Sie erfahren haben. Ich verstehe vollkommen, wie ärgerlich diese Situation sein muss.
Bei der Überprüfung Ihres Kontos können wir feststellen, dass unser Support-Team regelmäßig auf Ihre Anfragen reagiert hat (die letzte Antwort war gestern). Wir möchten jedoch sicherstellen, dass diese Angelegenheit so schnell wie möglich vollständig für Sie gelöst wird.
Zur Klarstellung: 79,99 ist Teil eines 3-Monats-Abonnements, das auf der Startseite ausgewählt wurde, auf der Sie die Testversion gekauft haben. Die Einzelheiten zum Abonnement sind auf dem Zahlungsbildschirm klar dargestellt, sodass Sie eine fundierte Entscheidung treffen können, bevor Sie fortfahren. Darüber hinaus wurde, wie wir sehen, die Rückerstattung gemäß Ihrer Anfrage bearbeitet.
Wir schätzen Ihr Feedback wirklich und ich möchte Ihnen versichern, dass wir Ihre Bedenken ernst nehmen.
Vielen Dank für Ihre Geduld und ich entschuldige mich noch einmal für etwaige Unannehmlichkeiten.
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