Door Closers USA Reviews 

We have had nothing but great experiences with Door Closers USA. We required custom door solutions because we were remodeling an ancient structure. The staff was really helpful and gave us professional advice on which products would work best for our needs. To guarantee a lifetime, they provide thorough instructions on how to install the system as well as maintenance advice. Our project looked more contemporary with the custom doors we bought that fit well. To anyone searching for dependable and high-quality commercial door solutions, I heartily recommend them.

READ THE RETURN policy, "all of the products listed on our website are not returnable." They won't even exchange (after offering to do so in an email) an item that was not special order. DO NOT USE THIS COMPANY!

I found Door Closers USA online and they’ve given me first rate service. Our project is in California and everything I’ve ordered has been well made and received timely. Great customer service from Nick and the entire team.

My sales representative Gary was very kind, helpful and professional. He made it so easy for me to place my order without any confusion or difficulty. I really appreciated that.
Thank you, Corinne

Very helpful, knowledge and polite. Thanks Nick for your assistance!

Ordered a product from a deceptive photo. /I contacted the company how seemed helpful at first but stopped responding to questions when trying to make sure I got the correct product. The sales department sent me an email with two links for the product. One of the links would not work. I asked multiple times for the part number but was never given the number. The other link work but was the higher priced option and had items I did not need. I was charged 30% restocking fee for returning the item and not doing an exchange.

Ordered a Dorma ED250 operator.
Paid for expedited shipping and it took 5 days to receive the wrong operator.
Nicholas tells me they provided a comparable equal to what I ordered.
I call it bait n switch.
You purchase a BMW and take home a KIA.
Take your business elsewhere.
These on line so called companies with No Listed Phone Numbers are SCAM Artist.

Ordered part for EFCO door, it did not fit the door. The sales manager Nicolas O....says I must not have an Efco door. I then sent him a picture of the EFCO Door Badge. They have no phone number, you can not discuss the problem. Once he received the picture,....crickets. Worst Customer service ever, no tech support, nothing. Take the money and run....don't look back.....bad scene.....

This company is clown shoes. Do not buy there products. They care so little about customer service that they do not even have a phone number to call if things go wrong.

Purchase was easy. Good price.

Ordered a part kit, paid for overnite shipping, got nervous because one email said shipper cancelled my shipment, was just sitting down to call and find out what's up when FedEx walks thru the door with my part 12:06 EST incredible service from both seller and shipper 10 Stars in my opinion Thank you so much

I had some issues completing purchase. It was saying that my e-mail already had an account but could not go to reset password. finally I was able to get it done and set a password. I really like the last units I purchased. They are in and we are purchasing more. Door safety!

Good quick purchase. However, a little deceiving when it advertises for $1380 but you have to add stuff to make it complete taking the price $500 more.

Was able to find what I was looking for without searching a lot and wasting time.

Nicholas has been a great help every time I've had an issue.

Easy site to purchase from.product look like its quality. Good prices.

easy to view, easy to pay, no issues with site at all, now just wait for product.

Ordered door sweep. Had to place on door but found it would not clear the floor. The sweep was never installed. I asked for a RA number to return and was told it couldn't be returned (see below response). The plastic had to be taken off to see if it was the correct item. How can you tell if a product is correct if you can't take off a tiny piece of wrapping? Will never order from them again.

"Unfortunately once products are taken the plastic and or installed we cannot take the item back.

For are all returns products must be in original manufacturer packaging uninstalled and unused as per our terms and conditions."

Excellent company. Quality product and very fast shipping.