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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I am leaving this review based on my experience with Rhocks Ltd. and 8219 DISTRIBUTION LTD. The founders own both Dose of Lashes and Try Breasties. After returning an item with proof of postage... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered lashes before christmas, was advised by RM these were delievered to wrong address. I have attended address with no reply. I have contacted this company over 5 times and still no response. Via... Toon meer

Beoordeeld met 1 van de 5 sterren

Advertise 24 or 48 hour tracked delivery yet items don’t turn up until weeks after. They don’t respond to emails either. Really unprofessional and it’s false advertisement to be honest.

Beoordeeld met 5 van de 5 sterren

Absolutely amazing. The Dreamliner and AM to PM adhesive are absolute game changers, your falsies do not budge! The lashes are fluttery, beautiful, and such amazing quality. I rarely leave TP... Toon meer

Bedrijfsgegevens

  1. Cosmetica winkel
  2. Cosmetische producten leverancier
  3. Cosmeticawinkel
  4. Cosmetica en parfums leverancier
  5. Winkel in modeaccessoires

Geschreven door het bedrijf

We’re the #1 Russian Strip Lash brand, with over 5,000 five-star reviews and 100,000+ customers to back it up!


Contactgegevens

2,5

Slecht

TrustScore 2.5 uit 5

622 reviews

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Beoordeeld met 1 van de 5 sterren

Order never arrived

Ordered last Monday with 48hr shipping and my parcel never arrived. Have attempted to contact them multiple times but the communication is terrible. Was told I’d get an update 2 days ago but still had nothing! Iv now claimed the money back from the bank and going to order from somewhere else instead

7 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered 3 weeks ago with 48 hour fast…

Ordered 3 weeks ago with 48 hour fast shipping ( needed them prior to going on holiday and ordered with plenty of time )

I haven’t received my order and no updates on shipping . I have emailed numerous times with not a single response .

I want my product or my money back !!!
DO NOT ORDER FROM THIS SITE !!!!
MAJOR SCAM VIBES !!!

13 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Customer service is awful

Customer service is awful. Received incorrect products took over 3 weeks for them to say that they would send the correct product out, now just over a month later still haven’t received what I originally ordered. Messaged first 10.9.24 now the 12.10.24

5 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered around 5 items from this…

Ordered around 5 items from this company, it has been two weeks & I still haven't received my order or received any sort of shipping updates. I have tried to contact them numerous times & have had no response so ive just wasted my money. Avoid at all costs.

11 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I absolutely love these lashes by far…

I absolutely love these lashes by far the best!
I also had an issue with delivery because of a mistake I made when placing the order & they were so helpful and sorted it for me straight away! Definitely recommend 🩷

23 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Been purchasing lashes from this…

Been purchasing lashes from this company for over a year now, would highly recommend, get the salon lash extension look without the price tag, my favourite are Deja vu, they are so full and fluffy easy to apply and can reuse them multiple times they last absolutely ages, super fast delivery aswell, I would never buy my lashes from anywhere else now after trying these absolutely amazing 💖 ⭐️⭐️⭐️⭐️⭐️

1 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No customer service or order!

Ordered Tuesday evening, should have been dispatched Wednesday. Waited till Thursday to contact to check it will be sent out.
Not replying to emails nor has my order been shipped out.
I ordered Tuesday expecting it to be delivered already for an event on the weekend.
Not replying to emails to cancel order as having to purchase from elsewhere.
I usually order from here for blenders and lashes but not anymore.
Customer service is non existent but can still post on social media.

21 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AVOID AT ALL COSTS!!!

Absolutely disgusting Customer Service! I purchased 4 sets of lashes which had to be returned as they were too full for me. They were returned a month ago via 1st class Recorded Delivery. I have confirmation that they were received. I have been asking for my replacements ever since. I have sent numerous emails and have been totally ignored. I will never buy from this company again as technically they are thieves!

16 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have placed an order for 2 eyelash…

I have placed an order for 2 eyelash glue sticks and only received one.

Unfortunately have thrown away the receipt that came in an envelope with one stick of lash glue.

Have contacted the customer service with my order details, but have not been offered a refund or a lash glue that I paid for.

Perhaps this company loves charity.

14 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

BEST LASHES EVER🫶🏻

I wear styles Baddie and Sponsored and they look exactly like semi-perminent eyelash extensions but without the price tag! I always receive compliments on my lashes and I love that they’re reusable again and again and again, I get so much wear out of one set. Run don’t walk if you haven’t tried these lashes yet!

23 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best lashes, best people

I’ve been using Dose of Lashes for the past 4 years now and I’ve never experienced a problem with them! Always top quality products and customer service - I would honestly never go anywhere else

19 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best lash company you will ever…

The best lash company you will ever come across. The owners treat you like a friend not just a customer. The lashes are so luxury, you are getting high end lashes for so cheap, the best ever. Would never use anyone else, couldn’t recommend a brand more, THE BEST THE BEST THE BEST!

20 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The BEST lashes!

My entire process of ordering with Dose of Lashes has been incredible. First of all my package came in 2 days which is just amazing specially because nowadays it takes at least 5 days to receive parcels with normal delivery. Ontop of that, the lashes I ordered are incredible. The packaging is stunning and I keep my lashes in the packages because it adds a beautiful aesthetic to my set up. The lashes itself are so mink and soft. They are so light on the eyes and the band is so easy to control. I also got the beauty blenders which I’m obsessed with. I like a beauty blender that can grab the product and soak it onto the skin instead of sucking the product up itself and that’s exactly what their beauty blenders do. They’re soft and so well crafted. Lastly their lash glue is amazing. It gets clear once applied on lashes and lasts for so long and doesn’t have a crazy scent or anything. So grateful for the amazing service.

17 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The customer service is non-existent

The customer service is non-existent. I placed an order to the incorrect address accidentally and immediately tried to contact them about it to change the address. They just don’t answer their emails and they are clearly a small company probably just being run by some girl who doesn’t know what she’s doing. They are refusing to help me now and I am going to have to file a claim with my bank as I have done everything in my power to try and remedy this situation but they refuse to work with their customers.

19 februari 2024
Review zonder uitnodiging
Logo Dose of Lashes

Antwoord van Dose of Lashes

Hi Kaitlyn,

Thank you for sharing your experience with us, although I think it is important for reviews to be honest about what has happened.

Unfortunately, you emailed us at the weekend (Saturday) after placing your order and like most businesses our operating days are Monday-Friday. Even though in this time we still try our best to respond to urgent messages outside of these days. On a Monday as you can imagine we have a backup of orders from the whole weekend so we prioritise dispatching all of them as fast as possible, which to most people is a positive point. We understand it's frustrating that you've put the wrong address in, but unfortunately, it's your responsibility to ensure all shipping information is accurate before placing the order, all we've done is ship the order to the address you provided at checkout on the first working day of us being back in work.

Your claim that we don't answer emails is also not true, we just don't do it at weekends because we have time off. Also, your comment about us not being willing to help is untrue as we have told you once the package is returned to us, a refund will be processed. It's unreasonable to expect a refund when the package is in transit.

In regards to the extremely sexist remark of 'probably just being run by some girl who doesn’t know what she’s doing' it's a real business that myself (a male) and my girlfriend run. You've also been more abusive on Instagram which is unacceptable when we've tried to help you to the best of our ability.

We have worked really hard to build our business up from nothing to a successful business that isn't just run by someone who doesn't know what they're doing as you imply. We have so many lovely customers that we really appreciate. You have ordered with us before and you know the products speak for themselves and have had no issues.

As previously mentioned as soon as we receive your package a refund will be processed. Unfortunately, due to the remarks you've made you won't be able to order with us again.

Beoordeeld met 5 van de 5 sterren

Just want to say thank you to Dose of…

Just want to say thank you to Dose of Lashes for my fabulous Semi-Permanent lashes!! The service from this company is outstanding!!! I got my lashes next day and even had a personalised card inside- lovely touch. Best customer service I haven’t received in a while and in love with my lashes, will definitely be a returning customer. THANKYOU x

12 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

You won’t regret it 😍😍

These are the best lashes I have ever worn. I get so many compliments and people even think that they are lash extensions.😍 customer service is great and whoever runs the business/Instagram is very sweet. They definitely have a lifelong customer!!!

31 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The most AMAZING lashes

The most AMAZING lashes! I’ve been wearing mine for 7+ days at a time and now I can’t imagine my life without them!! They make me feel super confident and delivery is super fast!! I can’t wait to order more styles 😍

29 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best lashes ever

These lashes are the best ever and I will not go anywhere else!! Baddie and sponsored and my GO TO!!
Rimsha is the nicest women aswell and she always responds back to your messages which is such a lovely personal touch!
Did I mention there so easy to apply to! So don’t ever doubt in buying these because you won’t regret!! Order now sis!!

30 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful lashes, wonderful company and speedy delivery.

Beautiful lashes, wonderful company and speedy delivery. I’m so impressed with Dose of Lashes, they’re my go-to! The DIY lash clusters are so easy to apply and look amazing on, lasting for a whole week, saving me so much money but looking so good in the process. Couldn’t recommend more!

30 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best there is!

I can’t fault Dose Of Lashes in any way! From the quality of their lashes and other products to their customer’s service, if I could give more than 5 stars I would!

My favourite everyday lashes are ‘Baddie’ - everyone always thinks I’ve had salon Russian extensions
If I’m going out out then it’s ‘Drip’ which are so light weight for such a full fluffy style!

Will never use any other lash brand!

30 december 2023
Review zonder uitnodiging

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