Drain Division Limited Reviews 

831
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

Prompt. Effective. Efficient. Arrived on time. Used camera and power flush to clear kitchen sink drain blockage. Costs explained up front. Worked fast, 30 mins. No mess. Highly recommend.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lee was efficient, friendly, respectful and cleared my drain within 15 minutes. Would recommend and use again if needed.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lloyd and his assistant worked non- stop through one of the hottest days of the year. It was a large (and unpleasant) job: cleaning out sewer lines, reclining some of them, replacing some pipe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I was delighted with the assistance provided by Drain Division for my toilet issue. However, when inquiring about the fees, it would be helpful to know that the £42.50 per half-hour rate is per person... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Rioleringsdienst
  2. ook in
  3. Loodgieter
  4. Rioolwaterzuiveringsinstallatie
  5. Waterzuiveringsinstallatie

Over Drain Division Limited

Geschreven door het bedrijf

About us

Drain Division is a small friendly company with a professional approach. We can attend to any emergency at any time of the day or night. We understand that when drains are blocked and utilities affected, time is of the essence. We will be there when you need us.

We have the knowledge and experience to keep your drains flowing freely with no problems. We are dedicated to ensuring your drainage issues are resolved as quickly and efficiently as possible, without costing you the earth.

We have a team of experienced engineers who can not only clear your drain, but will also offer advice to prevent it happening again. We pride ourselves on customer service and ensure you receive the service that you expect. Our friendly, local and experienced engineers are only a call away and can give you 100% confidence that you will receive the best service to deal with a messy situation in the shortest time.

Drain Division is a small enough company to care and provide excellent customer service, but large enough to be able to attend to your blocked drain within 2 hours of your call. We have engineers covering all your local areas and with our prompt service, excellent knowledge and equipment have your drains up and running quickly and efficiently. Not sure if we cover your area? Give us a call and we will be able to offer you advice and assistance Contact US Read our FAQ's Areas we cover


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

831 reviews

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4,6

Alle reviews

(831)

154 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Sam and his colleague were courteous

Sam and his colleague were courteous, knowledgeable and efficient.

20 juli 2026
Logo Drain Division Limited

Antwoord van Drain Division Limited

Dear Brian

Thank you for the 5* review. Customer service is very important to us and it is always good to read reviews such as yours. Your comments have been passed to Sam and Andy. Thank you again.

Kind Regards
Drain Division

Beoordeeld met 5 van de 5 sterren

quick and immediate. problem solved

Quick, immediate and Solved

20 juli 2026
Logo Drain Division Limited

Antwoord van Drain Division Limited

Dear Priya

Thank you for the 5* review. Good to hear that we attended so quickly and also resolved the problem quickly and efficiently. Thank you again.

Kind Regards
Drain Division

Beoordeeld met 5 van de 5 sterren

A professional,considerate,very helpful…

A professional,considerate,very helpful member of staff dealing with an extreme,truly awful job. Wouldn't hesitate to use them again,though I'm sure he hopes I won't need to.

3 juli 2026
Logo Drain Division Limited

Antwoord van Drain Division Limited

Dear Lucille

Thank you for the lovely 5* review. So pleased to hear that Alick managed to resolve the problem. Don't worry they are used to all dealing with all sorts of awful jobs! Hopefully now it is sorted you won't need us again but you know where we are if you ever run into problems again.

Kind Regards
Drain Division

Beoordeeld met 5 van de 5 sterren

Your 2 employees who came today were a…

Your 2 employees who came today were a great credit to your company. Polite, efficient, professional and friendly.

9 juli 2026
Logo Drain Division Limited

Antwoord van Drain Division Limited

Dear Chris

Thank you for the 5* review and the excellent comments about the engineers. These are exactly the qualities we look for in our employees. Your comments have been passed to Sam and Andy.

Kind Regards
Drain Division

Beoordeeld met 5 van de 5 sterren

A very good experience

A very good experience
Frank was friendly and efficient and explained everything to us very well. Reasonable price too.

6 juli 2026
Logo Drain Division Limited

Antwoord van Drain Division Limited

Dear Sally-Ann

Thank you for your 5* review. Always good to hear that the customer is kept informed. Glad we got the problem resolved so quickly and efficiently. Your comments have been passed to Frank.

Kind Regards
Drain Division

Beoordeeld met 5 van de 5 sterren

Very happy customer

Great. Came quickly and cleared plant growing out of my bathroom drain.

30 juni 2026
Logo Drain Division Limited

Antwoord van Drain Division Limited

Dear Margaret

Thank you for the 5* review. Good to hear that Alick got rid of the plant for you and everything is now working as normal.

Kind Regards
Drain DIvision

Beoordeeld met 5 van de 5 sterren

Very helpful and dealt with very…

Very helpful and dealt with very quickly. Thank you Lloyd for your profesionalism.

3 juli 2026
Logo Drain Division Limited

Antwoord van Drain Division Limited

Dear Helen

Thank you for the 5* review. Your comments have been passed to Lloyd. Glad we could help you and your mother.

Kind Regards
Drain Division

Beoordeeld met 5 van de 5 sterren

Alec sorted out the problem with great…

Alec sorted out the problem with great efficiency, he was polite and very freindly. The whole process from ringing the office to unblocking the drain was fast and painless.

29 juni 2026
Logo Drain Division Limited

Antwoord van Drain Division Limited

Dear Lee

Thank you for the great 5* review. Glad every aspect from booking the job to clearing the drain was smooth and painless. Your comments have been passed to the staff. Thank you again.

Kind Regards
Drain Division

Beoordeeld met 5 van de 5 sterren

A job well done

The engineer attended within a couple of hours of making the call to drain division. The van was well presented being fully liveried and equipped. Alick was professional in his approach and the blockage was cleared within a few minutes of arrival.

25 juni 2026
Logo Drain Division Limited

Antwoord van Drain Division Limited

Dear Martin

Thank you for the 5* review. Good to hear that not only did Alick attend so quickly, the problem was resolved within a few minutes. Glad we could be of service.

Kind Regards
Drain Division

Beoordeeld met 5 van de 5 sterren

Very prompt service

Very prompt service, very polite and efficient workmen lots of advice, and they managed to remove quite a lot of scale from the pipes, right from the phone call the service was good thank you.
Andrew

22 juni 2026
Logo Drain Division Limited

Antwoord van Drain Division Limited

Dear Andrew

Thank you for the 5* review. So pleased to hear that the service was as expected from your initial phone call through to completion of works. Glad we resolved the problem for you.

Kind Regards
Drain Division

Beoordeeld met 5 van de 5 sterren

Came within 24 hours at the time…

Came within 24 hours at the time agreed. The work was carried out extremely professionally, the two guys that attended were personable and very knowledgeable. Problem turned out to be a large job but they stayed on site and fixed the problem without any delay.
I would highly recommend them.

15 juni 2026
Logo Drain Division Limited

Antwoord van Drain Division Limited

Good afternoon

Thank you for the 5* review. So pleased to hear that the problem was resolved the same day. Thank you for the recommendations.

Kind Regards
Drain Division

Beoordeeld met 5 van de 5 sterren

I suffer from anxiety, and...

I suffer from anxiety and babbled a mention of this to the gentleman, upon my first meeting him; he was very compassionate straight away, he didn't seem to find strange what I was saying, and he said and did all he could to put me at ease. The remedial, plumbing work was done efficiently but it was the gentleman's compassionate side that mattered the most to me in the event.

8 juni 2026
Logo Drain Division Limited

Antwoord van Drain Division Limited

Dear Graeme

Thank you for the lovely 5* review. So good to hear that not only was the drainage issue dealt with, your mind was also instantly put at ease by the engineer. This is exactly what we like to hear when we are dealing with what can be stressful situations. Your comments have been passed to the engineer. Thank you again.

Kind Regards
Drain Division

Beoordeeld met 5 van de 5 sterren

The guys doing the job were polite and…

The guys doing the job were polite and answered all my questions. Job was done efficiently too. Will use them again

4 juni 2026
Logo Drain Division Limited

Antwoord van Drain Division Limited

Dear Rachel

Thank you for the 5* review. Glad that the problem was resolved so quickly and efficiently and all your questions were answered. Your comments have been passed to the engineers. Hopefully you won't need us again but you know where we are if you do!

Kind Regards
Drain Division

Beoordeeld met 5 van de 5 sterren

Efficient service

Efficient service, very informative and a good result.

9 juni 2026
Logo Drain Division Limited

Antwoord van Drain Division Limited

Dera Marian

Thank you for the 5* review. Glad that the problem was resolved so quickly and you were kept informed throughout.

Kind Regards
Drain Division

Beoordeeld met 5 van de 5 sterren

Very Efficient

Phone was answered quickly, team arrived the same day (within an hour in my case), costs were explained up front, my external drain was unblocked in minutes.

I could not think of any improvement they could make.

9 juni 2026
Logo Drain Division Limited

Antwoord van Drain Division Limited

Dear Jonathan

Thank you for the 5* review. So pleased that we attended rapidly and resolved the problem so quickly for you. 10/10 for both the office staff and the engineers. Your comments have been passed to both. Thank you again

Kind Regards
Drain Division

Beoordeeld met 5 van de 5 sterren

Very Good

Prompt, efficient and effective

8 juni 2026
Logo Drain Division Limited

Antwoord van Drain Division Limited

Dear John

Thank you for the 5* review. Glad we could help out at short notice and got the problem resolved.

Kind Regards
Drain Division

Beoordeeld met 5 van de 5 sterren

Effective & Efficient service

Sam & Andy arrived promptly, identified and treated the issue quick and effectively.

27 mei 2026
Logo Drain Division Limited

Antwoord van Drain Division Limited

Dear Louise

Thank you for the 5* review. Good to hear that the problem was resolved quickly and efficiently.

Kind Regards
Drain Division

Beoordeeld met 5 van de 5 sterren

Great service all round from Lloyd!

Lloyd provided an excellent, friendly and professional service. Gave an hour's notice and arrived on schedule. He took the time to explain the various stages of the work being undertaken including showing the results from the camera that had to be placed underground. He was also very kind and patient in discussing matters with my elderly father. Kept me advised of costs. Great service all round, job completed successfully and would definitely recommend!

27 mei 2026
Logo Drain Division Limited

Antwoord van Drain Division Limited

Dear Julian

Thank you for the great 5* review. So pleased that we got the problem resolved for your father. We always like to hear that customers are included and kept informed. Thank you for the recommednations.

Kind regards
Drain Division

Beoordeeld met 5 van de 5 sterren

Absolutely Brilliant

Absolutely Brilliant. They checked, they found the blockage, they complted the job in no time. Thank you for a fantastic quality service, from Start to End. Also not to forget the great advice & knowledge for free.
*Definitely use Drain Division Limited* if problems ever occurs in the future 100%
"Receptionist Top Professional lady"
Kindest regards,
Paul C.
(Come on England) 2026 World Cup.

27 mei 2026
Logo Drain Division Limited

Antwoord van Drain Division Limited

Dear Paul

Thank you for the 5* review. Glad we could be of assistance and resolve the problem. Your comments have been passed to the staff and are much appreciated.

Kind Regards
Drain Division

Beoordeeld met 1 van de 5 sterren

didn't expect the invoice to be that…

didn't expect the invoice to be that much.
it was only one drain to be checked.
this is the third we have used them and been told it went over the 30 mins price.
its always 45 mins.
been told the same thing on 3 previous occasions.
got a better quote from else where.

27 mei 2026
Logo Drain Division Limited

Antwoord van Drain Division Limited

Dear Mrs Gill

I’m sorry to read your review. We genuinely welcome both positive and negative feedback, but we feel it’s important that the full circumstances are clear.

Previously we were called out to a blocked toilet, with a toilet brush stuck in the pan connector. The engineer removed the toilet, removed the blockage and all was completed within an hour. On this occasion you called with a blocked drain flooding the patio.

On arrival the patio was covered in grease and fats and as there was no access via a manhole the engineer had no choice but to use high pressure jetting to clear. This was explained to you and agreed before any works were carried out. Large quantities of fats were removed and once running clear, the engineer then jetted off the patio to remove the fats and grease. The engineer was on site for 45 minutes and you were charged for 2 x 1/2 hour of labour and 1 x 1/2 hour of jetting. I am sorry if you feel that the cost of £139.90 was a shock to you. The only addition from the first visit was the cost of the jetting which was unavoidable.
It would be advisable moving forward not to put fats down the drain and then any further blockages can be avoided.

Kind Regards
Drain Division

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