Just had a visit from josh and his collegue,what an experiance turned up on time,and explained what they what they were going to do, And sorted the problem out very quickly very professional would re... Toon meer
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After our bathroom plugholes suddenly started theatrically spouting water and toilets were loudly bubbling, a worried call to Drain Response (known as Bristol Drains via Google) seems to have fixe... Toon meer
Glen and Bob were polite, professional and efficient. They quickly identified the location of the blockage from our toilet and unblocked it. Glen was also able to reconnect the pipework behind the loo... Toon meer
Glen turned up ontime, very professional and knew what he was doing right from the get-go, friendly manner and nothing too much trouble getting rid of a blocked pipe that had 10 years build up of comm... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Drain Response Ltd is a seasoned leader in the drainage industry, proudly serving both domestic and commercial clients across the South of England. With years of expertise and a commitment to excellence, we provide reliable, efficient, and high-quality drainage solutions tailored to meet the diverse needs of our customers. Trust Drain Response Ltd for professional and prompt service, ensuring your drainage systems run smoothly and effectively.
Contactgegevens
19 Boveridge Gardens, BH9 3RF, Bournemouth, Verenigd Koninkrijk
- 0800 043 0392
- info@drainresponse.co.uk
- drainresponse.co.uk
4,7
Uitstekend
244 reviews
Heeft 40% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Josh is amazing and his colleague Wayne…
Josh is amazing and his colleague Wayne i think his name was.we got off to a great start then some sh#t times where other bits went wrong and me the customer got her hair in a twist but even after it all I cant fault josh hes amazing and so freindly they have there work cut out and go above and beyond infact prob the best people ive ever had in my house
22 januari 2026
Review zonder uitnodiging
Very helpful
Very helpful, friendly and professional. Quickly cleared another companies left behind mess and gave helpful advice on next steps.
24 januari 2026
Review zonder uitnodiging
Josh arrived on time and completed the…
Josh arrived on time and completed the job in a very professional manor,He was very polite and nothing was too much trouble if you want the job done properly and in a timely manor then ask for him i highly recommend him and the company he works for.
16 januari 2026
Review zonder uitnodiging
Very professional
Very professional, quick quality service.
Would highly recommend.
13 januari 2026
Review zonder uitnodiging
Josh arrived on time and was very…
Josh arrived on time and was very pleasant. I really struggle with tradespeople coming to my house and he made me feel at ease as soon as he arrived. He completed the job professionally and in a decent timescale.
I would highly recommend this company.
13 januari 2026
Review zonder uitnodiging
Happiness is an unblocked toilet
Jo and Jamie were so friendly when they came to help us with a blocked toilet. I hang my head in shame when they eventually found a wayward plastic toilet freshener! At their advice I shall be purchasing the stick on ones in future not the ones that hang over the rim. Thank you guys for your prompt and efficient visit and for ensuring that our Christmas will now go according to plan. Merry Christmas.
22 december 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Katy,
Thank you for your wonderful review! We’re so glad Jo and Jamie were able to quickly resolve the issue and help ensure your Christmas goes smoothly. Sometimes it really is the little things that cause the biggest problems!
We’ll be sure to pass on your kind words to the team.
Merry Christmas and kind regards,
Drain Response
Good job, but overpriced!
They seem to have done a good job, but the invoice was insanely expensive.
1 december 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Punter,
Thank you for your feedback. We’re glad to hear that you were happy with the quality of the work carried out.
We understand that our pricing can feel high, and this reflects the specialist equipment used, the expertise of our engineers, and the ability to resolve issues efficiently. We always provide a clear quote before starting any work to ensure transparency.
We appreciate your comments and thank you for choosing Drain Response.
Kind regards,
Drain Response
Efficient and Friendly
We had an emergency situation which was professionally dealt with by Fin and Wayno. They explained the process to us very clearly and were both very personable and friendly even though it was late in the day. They were both very friendly and did the job very efficiently. I would recommend this company to anyone who finds themselves in our situation as we felt very at ease and the job was done very well. We appreciate your hard work as well as hospitality. 5 Stars 🌟.
14 november 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Lauren,
Thank you for your fantastic review. We’re delighted to hear that Fin and Wayno handled your emergency professionally, explained everything clearly, and made you feel at ease even late in the day. Providing friendly, efficient service is very important to us.
We really appreciate your recommendation and kind words.
Kind regards,
Drain Response
Glen is THE ENGINEER
There are hardly any superlatives strong enough to describe the outstanding service Glen provided. He resolved an issue quickly, efficiently, and professionally—an issue that another company failed to diagnose correctly. Glen was honest, knowledgeable, and transparent in every step. He charged only the minimum, gave us genuinely helpful advice, and left us with full confidence in the work done.
I only wish every engineer and tradesperson were like him. Highly recommended!
26 november 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Agnes,
Thank you so much for your amazing review. We’re thrilled to hear that Glen provided such outstanding, professional, and transparent service, and that his expertise gave you confidence in the work carried out.
We’ll be sure to pass your kind words on to Glen — feedback like yours really motivates our team.
Kind regards,
Drain Response
Josh and Joe arrived to unblock our loo…
Josh and Joe arrived to unblock our loo and drain on a Saturday afternoon. We live in an old property in Bath with very old drains! They were lovely guys who explained everything clearly and worked quickly to resolve the problem. All fixed within half an hour.
Would highly recommend them and Drain Response. Thank you.
25 oktober 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Caroline,
Thank you for your fantastic review. We’re delighted to hear that Josh and Joe were able to quickly resolve the issue with your drains, even in an older property, and that they explained everything clearly along the way.
We really appreciate your recommendation and your kind words.
Kind regards,
Drain Response
Glen and Connor were both extremely…
Glen and Connor were both extremely professional and assessed and carried out the required work (drains unblocked and blister repairs) quickly. Would highly recommend them to others with drain issues.
23 oktober 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Ian,
Thank you for your kind review. We’re pleased to hear that Glen and Connor provided professional, efficient service and successfully completed the drain work and blister repairs.
We really appreciate your recommendation.
Kind regards,
Drain Response
This was a very efficient service
This was a very efficient service. The two engineers, Josh and Finn, clearly knew what they were doing and worked hard within a relatively short time frame. They were friendly and professional.
8 oktober 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Richard,
Thank you for your kind review. We’re delighted to hear that Josh and Finn provided efficient, friendly, and professional service while resolving the issue promptly.
We really appreciate your feedback.
Kind regards,
Drain Response
Great service from Josh Burnett
Great service from Josh Burnett, cleared my issue and also discovered a broken pipe which i was unaware of.
18 september 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Mr Holland,
Thank you for your review. We’re glad to hear that Josh was able to resolve your issue and also identify the broken pipe, helping you avoid potential future problems.
We appreciate your feedback and recommendation.
Kind regards,
Drain Response
Very professional and effective
Very professional and effective. Josh and the team identified the issues and dealt with it all within a short timeframe, which reduced the cost. Friendly and very knowledgeable, highly recommended.
25 september 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Jonathan,
Thank you for your fantastic review. We’re thrilled to hear that Josh and the team provided professional, efficient, and knowledgeable service, and that resolving the issues quickly helped reduce costs.
We really appreciate your recommendation.
Kind regards,
Drain Response
The team were so professional
The team were so professional, kept me informed, explained everything. They were clean and tidy and very polite. I recommend them.
23 september 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Robert,
Thank you for your kind review. We’re delighted to hear that our team provided professional, polite, and tidy service while keeping you fully informed throughout.
We really appreciate your recommendation.
Kind regards,
Drain Response
Professional and friendly
Glen and Bob from Drain Response Ltd did an amazing job clearing two blocked drains. Friendly and professional and happily explained each and every part of the process to a nosey client.
I would thoroughly recommend them.
23 augustus 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Jon,
Thank you for your great review. We’re thrilled to hear that Glen and Bob provided friendly, professional service and took the time to explain every part of the process. We love keeping our customers fully informed!
We really appreciate your recommendation.
Kind regards,
Drain Response
Excellent service from Josh & his…
Excellent service from Josh & his colleague. They arrived promptly and explained what they were doing and the costs involved. I would recommend without hesitation.
17 september 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Peter,
Thank you for your kind review. We’re delighted to hear that Josh and his colleague provided prompt, clear, and professional service. Transparent communication and excellent service are very important to us.
We really appreciate your recommendation.
Kind regards,
Drain Response
Worked late of Friday evening and got the job done
Glen and Connor cleared a tricky main drain problem, working in a tight space. They clearly knew how to go about the task, and got the job done in just under an hour, charging me what I was told they would charge. Happy with the result. I would recommend them to anyone.
12 september 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Bruno,
Thank you for your review. We’re pleased to hear that Glen and Connor were able to resolve the tricky main drain issue efficiently and that everything was completed as quoted. Providing reliable, transparent service is very important to us.
We appreciate your recommendation and are glad you’re happy with the result.
Kind regards,
Drain Response
Professional and friendly drain clearance
Glen and Bob were very helpful and professional throughout. They called in advance to let us know exactly when they would be arriving and explained exactly what they would do and all the costs upfront before starting work, plus possible snags they might encounter. They kept us fully informed of everything they were doing, finished the job in the timeframe they had advised and gave some expert advice on how to tackle the problem should it occur again.
I would be very happy to recommend them to anyone with drain and sewer problems such as those we experienced.
16 augustus 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Nigel,
Thank you for taking the time to leave such a detailed review. We’re delighted to hear that Glen and Bob provided clear communication, professionalism, and helpful advice throughout the job. Keeping our customers fully informed and delivering work on time is very important to us.
We really appreciate your recommendation and will be sure to pass your kind words on to the team.
Kind regards,
Drain Response
A good job but insanely expensive
A good job but insanely expensive
27 augustus 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
i Tim,
Thank you for taking the time to leave a review. We’re pleased to hear that you were happy with the quality of the work carried out.
We understand that pricing can feel high, and our costs reflect the specialist equipment used, the expertise of our engineers, and the ability to resolve issues quickly and effectively. Our pricing is always explained before work begins to ensure there are no surprises.
We appreciate your feedback and thank you for choosing us.
Kind regards,
Drain Response
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