Just had a visit from josh and his collegue,what an experiance turned up on time,and explained what they what they were going to do, And sorted the problem out very quickly very professional would re... Toon meer
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After our bathroom plugholes suddenly started theatrically spouting water and toilets were loudly bubbling, a worried call to Drain Response (known as Bristol Drains via Google) seems to have fixe... Toon meer
Glen and Bob were polite, professional and efficient. They quickly identified the location of the blockage from our toilet and unblocked it. Glen was also able to reconnect the pipework behind the loo... Toon meer
Glen turned up ontime, very professional and knew what he was doing right from the get-go, friendly manner and nothing too much trouble getting rid of a blocked pipe that had 10 years build up of comm... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Drain Response Ltd is a seasoned leader in the drainage industry, proudly serving both domestic and commercial clients across the South of England. With years of expertise and a commitment to excellence, we provide reliable, efficient, and high-quality drainage solutions tailored to meet the diverse needs of our customers. Trust Drain Response Ltd for professional and prompt service, ensuring your drainage systems run smoothly and effectively.
Contactgegevens
19 Boveridge Gardens, BH9 3RF, Bournemouth, Verenigd Koninkrijk
- 0800 043 0392
- info@drainresponse.co.uk
- drainresponse.co.uk
4,7
Uitstekend
244 reviews
Heeft 40% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Exceptional Service from a Professional Team from start to finish
From start to finish, this company was an absolute pleasure to deal with. They were professional, efficient, and clearly take pride in what they do. The team who came out were punctual, courteous, and worked with great attention to detail. Everything was handled smoothly and to a very high standard. It’s rare to find a company that delivers exactly what they promise – and more. Highly recommended!
Nikki YVA SOLICITORS LLP
29 mei 2025
Antwoord van Drain Response LTD
Hi Nikki,
Thank you so much for your generous feedback and recommendation. We’re truly pleased to hear that your experience with us—from initial contact through to completion—met your expectations in every way.
It’s especially rewarding to know our team’s professionalism, punctuality, and attention to detail stood out. We take great pride in the quality of our work, and it means a lot to have that recognised by a valued client like YVA Solicitors LLP.
Thank you again for your kind words and support. Should you ever require our services in the future, we’ll be more than happy to assist.
Kindest Regards,
Drain Response Ltd
Glen and Fin turned up and immediately…
Glen and Fin turned up and immediately got started diagnosing the fault, explained how long it would take and a breakdown of the cost in advance of starting the job. Cracked on, no time wasting, job done. Really pleased, everything cleaned up, no mess, no fuss.
4 juni 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Richard,
Thank you for sharing your feedback. We're so pleased to hear that Glen and Fin provided a prompt, transparent, and efficient service. It's great to know they took the time to explain everything clearly, got straight to work, and left the area clean and tidy.
Your satisfaction is very important to us, and we'll be sure to pass your kind words along to both of them. We truly appreciate your support and recommendation.
Kindest Regards,
Drain Response Ltd
Arrived extremely quickly I would…
Arrived extremely quickly I would highly recommend to anyone.
13 mei 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Sarah,
Thank you for your great review! We're glad we could assist you quickly, and we truly appreciate your recommendation. If you ever need drainage help again, we're just a call away!
Kindest Regards,
Drain Response Ltd
What an amazing couple of young men
What an amazing couple of young men, Ty was BRILLIANT at solving the problem, Explained everything as he went along, He was very professional with a lovely friendly manner , as was his assistant Joe
who was learning, I Would highly recommend this company who was quick to respond , Thank you Ty and Joe you worked very hard and fixed the problem,
12 mei 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Pauline,
Thank you so much for your kind words! We’re delighted to hear that Ty and Joe made such a great impression. Ty takes real pride in his work, and it’s fantastic to know he explained everything clearly and handled the job professionally. Joe is learning quickly, and it’s great to see him mentioned too. We truly appreciate your recommendation and are so pleased we could resolve the issue for you.
Kindest regards,
Drain Response Ltd
Fast response
I had a Blocked drain so on recommendation I called drain response.
They came out the very next day.
After a bit of confusion with the work that needed doing, the job was sorted.
The chap who did the work was friendly enough but I was at work and not at the property. Hence the confusion.
Drains all good now
9 mei 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Barry,
Thank you for your review and for choosing Drain Response on recommendation—we really appreciate it. We're glad we could attend promptly and get the issue sorted. Apologies for any initial confusion while you weren’t at the property, but we’re pleased to hear everything was resolved and the drains are now working as they should. If you ever need us again, we’re just a call away.
Kindest regards,
Drain Response Ltd
Gave me evidence to go to water company for resolution
The team were dispatched promptly to do a "look and see" service, dealing with all my questions in advance. Josh was super friendly and showed me what was going on, and ultimately providing me with a detailed report and tools to speak to the water company about to help resolve a shared drainage issue. Really happy with their service and would use again.
30 april 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Hannah,
Thank you so much for your kind review! We're really glad to hear that Josh and the team were able to provide the support and clarity you needed. We truly appreciate you choosing us and if you find yourself in need of our service again, please don't hesitate to reach out.
Kindest Regards,
Drain Response Ltd
Manhole service
Friendly and helpful from the start to the finish. Glen was very nice and helpful .very pleased with the service I received from Drain Response Ltd thank you will use again.
30 april 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi John,
It is excellent to hear that both our phone staff and our engineer, Glen were all so helpful. We will be sure to pass on your positive review to the team and if you ever need our services again, please don't hesitate to get in touch.
Kindest Regards,
Drain Response Ltd
Blocked drain cleared
The engineer who came to our site was very friendly and extremely efficient. They did exactly what they said they would do. The first contact staff were courteous and helpful. I cannot speak more highly of the whole experience
30 april 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Mr & Mrs Clarke,
Thank you so much for your 5* review, we are extremely pleased to hear that our whole team were able to provide you with the experience that we strive to achieve. We do hope that your drains stay clear in the near future but please do get in touch if you need us again.
Kindest Regards,
Drain Response Ltd
Efficient service
Efficient service, with all equipment required to complete the job in the van, and advice provided on keeping drain free flowing going forward.
8 mei 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Tony,
We are pleased to hear that your drainage issue was sorted promptly and that you were given advice on how to keep it flowing freely. Thank you for your review and if you need us again, you know how to find us!
Kindest Regards,
Drain Response Ltd
Brilliant service …
Glen and Bob came yesterday afternoon and was so helpful and did a brilliant job left no mess, and were chatting and explaining what they were doing to our three year old which he loved thank you for the speedy and brilliant service
2 mei 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hello,
Thank you for your review, we are so pleased to hear that Glen and Bob got your drain issue sorted promptly and professionally. It sounds like your three year old had a wonderful time as well! We do hope that your drains stay clear but if you ever need us again you know where to find us.
Kindest Regards,
Drain Response Ltd
Blocked Biodigester soakaway
Called in the morning at 09:30 (phone answered quickly and details gathered professionally) and the guys (Glen & Bob) were at the property by 17:00. Very thorough in diagnosing the problem (blocked soakaway), explained what they were doing throughout professionally and with good humour. Prices were fair and clear. Couldn't have asked for more really. I actually enjoyed the experience!
29 april 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi R,
We are pleased to hear that your soakaway problem was diagnosed quickly and that Glen and Bob were professional and light-hearted. We are also glad that you found our prices fair and clear as we strive to provide the best service at a competitive price. We do hope that you don't need us in the near future, but please don't hesitate to get in touch if you ever need us.
Kindest Regards,
Drain Response Ltd
Excellent service
Excellent service from initial phone call through to completed job.
I would highly recommend.
15 april 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Jon,
Thank you so much for your 5* review and recommendation, we appreciate every review and are so pleased to hear that you received the service we always strive to provide.
Kindest Regards,
Drain Response Ltd
Sorted my blocked drain and manhole
Josh sorted my blocked drain and also installed a new manhole cover since my property was without one. He and his team do a fantastic job from start to finish; transparent, friendly and all around great guys. An easy recommendation.
9 april 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Mr. C,
We are really pleased to hear that you had such a wonderful experience with us and that Josh was able to sort your drain and install your new manhole cover efficiently and to the high standard we always strive for! Thank you for your recommendation and we will pass your kind words on to Josh.
If you ever find yourself in need of our services again, please don't hesitate to get in touch, we do hope that your drains stay clear for the near future.
Kindest Regards,
Drain Response Ltd
Responded to me quickly
Responded to me quickly. Josh who came out initially was professional and was able to explain what was needed and how the work would be carried out.
The work was done 3 days later. I was shown all the stages and the completed drain! Excellent service!
1 april 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Rosemary,
Thank you for such a lovely review, we really do appreciate every one that we receive. We are very happy to hear that Josh was professional, explained all the work clearly to you and was able to get your drain sorted so promptly. We do hope that your drain stays clear, but should you ever need us again, you know where to find us!
Kindest regards,
Drain Response Ltd
Thanks to Glen and Bob who just came…
Thanks to Glen and Bob who just came out to quote for fixing my collapsing waste water pipes. They let me know when they’d be arriving and arrived on time. Really friendly and took the time to not only show the problem but explain it and what the options were. They were great!
15 april 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Kirstie,
We are so pleased to hear that Glen and Bob did such a fantastic job at your property and were able to find your issue and provide you with the options for repair. We will ensure that the guys hear all about your wonderful review and we do hope to continue providing you with the highest standard of service we always strive for.
Kindest Regards,
Drain Response Ltd
We had a blocked manhole that needed…
We had a blocked manhole that needed urgent attention. Ty and Tyler arrived promptly after giving us a courtesy call to confirm their arrival time. They kept us informed throughout, explaining what needed to be done and got straight to work, they handled it professionally and efficiently. Once the blockage was cleared, they cleaned everything up thoroughly. Really impressed with the service – thank you Ty and Tyler! Highly recommend.
12 april 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Linda,
Thank you for your wonderful 5* review! It is excellent to hear that Ty and Tyler were able to get your blockage cleared promptly and were professional. We appreciate every recommendation and hope that your drains stay clear.
If you ever need us, please don't hesitate to give us a call!
Kindest Regards,
Drain Response Ltd
Fantastic, prompt and trustworthy service
Josh was out to us with the hour of calling in. He dealt with the problem quickly and efficiently leaving my Mum happy and reassured. That kind of customer care is worth it's weight in gold. Very happy with the service. Thanks to Josh, very trustworthy, professional and knowledgeable.
12 april 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Carole,
We are so pleased to hear that you are very happy with our service, we always strive to provide the gold standard! Josh will certainly hear all about your lovely review and kind words as well.
We hope that you don't need us in the near future, but if you ever do, you know where to find us.
Kindest regards,
Drain Response Ltd
From a price of 194 pound plus another…
From a price of 194 pound plus another 65 and 68 for machinery and work they finaly made a invoice of 576 pound.They stay în practice 1 hour and 20 minutes time when they also discuss with staff and made the invoice.I was not în practice when they come after 16 20pm
and they do other think that I expect because they do not know where the drain hole was where intervention must be done.I have phone and they could ask me what I expect from them.I decide that 576 pound for a parțial pipe inspection and some work at a toilet that function very well în less than 1 hour efective work is roberry
9 april 2025
Review zonder uitnodiging
Very professional and fast response team
I had the pleasure to deal with Glen and Bob who have been very professional the whole time explaining everything at every step of the process about their findings while being transparent with all the charges. On top, they called me before coming so I knew about their arrival time. I can only recommend this company.
8 april 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Madame Willcock,
It is excellent to hear that Glen and Bob are providing the high level of service that we expect from all of our engineers. Thank you so much for your 5* review and for your recommendation. We do hope that you don't need us in the near future, but if you do need us again, please don't hesitate to contact us.
Kindest Regards,
Drain Response Ltd
Glen and Bob were excellent
Glen and Bob were excellent! They arrived within 45 mins of booking and did a great job.
They're friendly and professional and I would recommend them to anyone
27 maart 2025
Review zonder uitnodiging
Antwoord van Drain Response LTD
Hi Emma,
We are so pleased to hear that your issue was resolved promptly by Glen and Bob. Thank you for your 5* review and we truly appreciate your recommendation.
Please don't hesitate to get in touch with us again if you ever have need.
Kindest Regards,
Drain Response Ltd
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