From the first time I visited the store front, I was given recommendations and guidance. The first staff member did not feel comfortable, knowing there was someone who could help me better. They didn’... Toon meer
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Lees wat reviewers zeggen
Dr Drone is a superior alternative to buying drones on soul-less, faceless Amazon. Sure everything is almost always the same price, but Dr Drone are a specialized store with staff that cares about... Toon meer
4th Drone; from Mini's to Enterprise DrDrone staff is always helpful from the deciding on which drone that you need vs want all the way to the follow up of any issues after the purchase. As well ca... Toon meer
Bedrijf heeft geantwoord
I had a wonderful experience when visiting the store regarding issues with my DJI Mini 2. That had an expired warranty. One would assume there are no options, right? However, after one phone call... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Located in Canada and the USA, DrDrone is a Canadian DJI Authorized Retail Store with a focus on technical support from leading industry experts. We take pride in giving each and every one of our customers industry-leading expertise about all the products we carry. We offer a wide variety of both consumer and professional drones for applications that vary from photography to law enforcement to search and rescue. In addition to our retail drones, the engineers at DrDrone can also build custom drones to design a system specifically tailored to the exact needs of your job.
Contactgegevens
250 Baker Drive Suite 146, B2W 6L4, Dartmouth, Canada
- (902)-434-2556
- info@drdrone.ca
- drdrone.ca
4,9
Uitstekend
406 reviews
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Always helpful/fast shipping
Fast service. Fast shipping. Great prices and always available to answer questions on the phone.
23 september 2025
Antwoord van DrDrone
Hello Jonathan,
Thank you for the review, we do our very best to make sure our customers get the best value in not only price but also experience while shopping with us!
Very informative and professional!!
23 september 2025
Antwoord van DrDrone
Thank you for the 5-star review! We're thrilled you had a great experience and hope to serve you again soon. Please never hesitate to reach out when you have questions.
Antwoord van DrDrone
We truly appreciate you taking the time to share your feedback. Thank you for choosing DrDrone!
Amazing drone coming from The mini 3…
Amazing drone coming from The mini 3 pro. I use it professionally and I find the files are amazing. Also the remote feels like a big upgrade as well. I would highly recommend it. Got the kit with the filters and extra batteries.
19 september 2025
Antwoord van DrDrone
Thank you for the fantastic review! It's great to hear that the new upgrade is making a difference. Please let us know if you ever have any questions about your new drone!
Fourth Drone Purchased From Dr. Drone
Updates on order came in a timely order and staff responded quickly to questions that I had. This is the fourth drone package I have purchased from Dr. Drone and the customer service has always continually improved. I was disappointed that due to technical errors at their end that I could not purchase DJI Care Refresh or some accessories that were "out of stock". Would have been a 5 star review if there were not so many out of stock items.
18 september 2025
Antwoord van DrDrone
Thank you for your honest feedback, we truly appreciate it! Reviews like yours help us learn what we need to improve upon to better serve our clients. We hope that we're able to provide you a better experience the next time you place an order.
Great Company to Deal with
Dr. Drone was a pleasure to deal with. I didn't purchase the drone I was after but that was for a personal reason.
All the touches with the folks at Dr. Drone were very positive.
If you are looking to deal with a knowledgeable and customer centric organization, I would highly recommend them.
18 september 2025
Antwoord van DrDrone
Thank you for taking a moment to provide your feedback and leave us a 5-star rating. We're so happy you had such a positive experience!
jaime bien le drone et je ne trouve…
jaime bien le drone et je ne trouve rien danormal a signaler de special.
18 september 2025
Antwoord van DrDrone
Merci pour votre avis ! Nous apprécions vraiment la note de 5 étoiles.
These guys were able to work with my…
These guys were able to work with my unique shipping requirements and time constraints
18 september 2025
Antwoord van DrDrone
We're always happy to accommodate our customers' needs. Thank you for the fantastic feedback!
The guys have all been friendly…
The guys have all been friendly supportive helpful even when they didn’t have stock they looked up who had stock to help me with a TV shoot I had to get an extra drone for plus Canadians are so gosh darn nice
18 september 2025
Antwoord van DrDrone
Thank you so much for the amazing review! We're so happy we could help you find what you needed. Helping the drone community thrive is our top priority.
Antwoord van DrDrone
Thank you for taking a moment out of your busy day to leave us a 5-star rating. We truly appreciate your support!
Professional,courteous and fast delivery
Ordered my new drone on Thursday and got it the next day. Awesome service as always
18 september 2025
Antwoord van DrDrone
We're delighted to know your order arrived quickly and safely. Thank you for choosing DrDrone!
Quick call to advice me of the order…
Quick call to advice me of the order status and an easy pick up
18 september 2025
Antwoord van DrDrone
We're so glad you had a smooth experience with us! That's exactly what we aim for. We look forward to serving you again!
Quick professional handling of my…
Quick professional handling of my issue. The employee was informative and courteous. I had mininal down time.
18 september 2025
Antwoord van DrDrone
Thank you so much for the 5-star review! We pride ourselves on customer support, and we're so glad our team could assist you quickly. Please do not hesitate to reach out to us if you're ever in need of assistance.
Awesome Delivery Service
Come on, why even think about it. DrDrone is awesome. Sure they have great products but it's their terrific delivery service that stands out for me. Oh, yeah, and it's Canadian (based in Nova Scotia).
18 september 2025
Antwoord van DrDrone
Thank you so much for your kind words! As a small business, we always aim to deliver the best customer service experience possible. Your support means the world to our entire team.
Easy process to order my DJI Mini 5…
Easy process to order my DJI Mini 5 Pro, with a clear conversion of device+shipping+tariff costs.
What really impressed me was how quickly I received the drone. No weeks of waiting!
18 september 2025
Antwoord van DrDrone
Thank you for your 5-star review! We're glad to hear that your shipping experience with us was so positive. We aim to make shipments to the USA as quick and smooth as we can.
I was skeptical at first!
I was skeptical at first!
First time ordering from a dealer in Canada for a Drone I can't get here in the US currently but the service and delivery was FAST!
18 september 2025
Antwoord van DrDrone
Thank you for the fantastic 5-star review! We're thrilled your order made it to the USA so quickly. We try to make shipping to the USA as seamless as possible.
Amazingly fast service
Amazingly fast service. Delivery to Colorado was the following day after processing. Dr Drone made it seamless and handled the customs process without delay.i
18 september 2025
Antwoord van DrDrone
This is wonderful to hear, thank you! Fast, hassle-free shipping to our customers in the USA is always our goal. Thank you for supporting our small business!
Antwoord van DrDrone
That's the best compliment we could receive. We'll be sure to share your feedback with our team. Thank you for the 5-star rating!
Expertise When You Need It
Dr. Drone is more than a business. It is a place where expertise is ready, when & if I need it, for me to continue my passion. It is so reassuring knowing that the staff at Dr. Drone have the same love of drones that I do. Thank you for your amazing support.
15 september 2025
Antwoord van DrDrone
Thank you so much for your thoughtful review! We're so glad you feel our store is the place where you can find the expertise and support you need. Helping fellow enthusiasts is genuinely what motivates us.
Great Service
Great service, had the coverage on my drone and they took care of everything!
9 september 2025
Antwoord van DrDrone
We're glad our team could make your experience a positive one. Thank you for the 5-star rating, we appreciate it immensely!
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