Dream Dubai Reviews 

169
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 1 van de 5 sterren

Out of 218 entries. NONE CLICKED. Its all about probabilities, person who buys the most has the most chance of winning even if it is random. If you have one or two or 10 or even 200 tickers then it's... Toon meer

Beoordeeld met 5 van de 5 sterren

I dont think the Dubai Dreams management is rigging the result of its winners. I do believe the Dubai Majesty rulers will not allow to tarnish the hard earned unblemish reputation of this beautiful an... Toon meer

Beoordeeld met 5 van de 5 sterren

✨ Visited the branch today just to see the collection in person and check the sizes before ordering online—and honestly, I left more than happy! 🥰 The service was so warm, welcoming, and inform... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

✨ A DREAM I NEVER GAVE UP ON ✨ I still can’t believe it. I am truly blessed to have won in Dream Dubai. 🙏❤️ I was always dreaming, always hoping, and always taking my chances wheneve... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

Dream Dubai is a brand for winners and dreamers, and Dubai is the city where they are one and the same. Dreams in Dubai do not stop at imagination, they are realized. At Dream Dubai, we challenge the notion that dreams are unattainable, not just by foregrounding Dubai’s sheer lustrous reality, but also by providing the easiest and most inclusive platform that delivers those dreams to everyone. A project by Dubai Festivals and Retail Establishment, Dream Dubai defies the belief that dreams are beyond reach by offering a user-friendly platform that fuses shopping and winning in one unique environment. Through the purchase of Modesh Credit from campaigns, customers receive complimentary tickets to participate in prize draws to win prizes and ‘money can’t buy’ experiences. To see, win and live the Dubai dream, simply download the Dream Dubai mobile app and start shopping. Dream Dubai is here so you can dream the unthinkable, win the priceless, and live the unforgettable.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

169 reviews

5 sterren
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3 sterren
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Heeft 71% van zijn negatieve reviews beantwoord

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4,3

Alle reviews

(169)

134 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

NO TRUST ON DREAM DUBAI

I am writing to express my concern regarding the draw system. It doesn't appear transparent and feels like a potential fake, despite being allegedly approved by the Dubai government. A truly fair system, like 'Big Ticket', involves drawing tickets publicly to ensure impartiality. The current computerised process raises doubts, with prizes potentially going to family or office members, and significant wins not being distributed properly. While smaller prizes might be awarded, the lack of transparency in larger draws is concerning.I have been participating in 'Big Ticket', 'Mahzooz',Idealz, Emirates draw and even 'Dream Dubai' since 2015. It's been almost 10 years, and I have never won any prize, despite spending more than 20,000 dirhams. This entire system seems fake. I urge people to not waste their hard-earned money here but use it somewhere more useful. 'Big Ticket' was genuine, 'Mahzooz' is real, but this 'IdealZ' and 'Dream Dubai' is totally fake."

1 januari 2026
Review zonder uitnodiging
Logo Dream Dubai

Antwoord van Dream Dubai

Dream Dubai is a project by Dubai Festivals and Retail Establishment (DFRE). All winners are selected through live, digitally regulated draws conducted on the official Dream Dubai app and streamed publicly to ensure full transparency.

In line with Dubai’s government-mandated paperless initiative, Dream Dubai uses secure digital entries instead of physical tickets. To date, over 13,000 winners from 92 nationalities have been awarded, with all prizes publicly announced. While not winning can be disappointing, it does not affect the integrity of a fully regulated draw system.

For more info, feel free to contact our customer support team at 04 589-8989.

Beoordeeld met 5 van de 5 sterren

It was great experience with the Dream…

It was great experience with the Dream Dubai. I won the Nissan X Trail car and their process is very fast to deliver your prices. Really thank to Dream Dubai to full fill my dream.

1 januari 2026
Review zonder uitnodiging
Logo Dream Dubai

Antwoord van Dream Dubai

Thank you for your kind feedback. We are happy to hear about your positive experience as a winner. We look forward to welcoming you again.

Beoordeeld met 1 van de 5 sterren

Bad experience a waste of money

Bad experience a waste of money. I think there winner are dubai dream empolyees to showoff people thats its legal. Donot waste money.

15 november 2025
Review zonder uitnodiging
Logo Dream Dubai

Antwoord van Dream Dubai

Thank you for your feedback.

Dream Dubai has awarded over 13,000 winners from 92+ nationalities. All winners are selected through a live digital draw on the Dream Dubai app, overseen by the Dubai Festivals and Retail Establishment (DFRE) to ensure fairness and transparency. The draws are also streamed live on YouTube, Instagram, and TikTok.

We encourage you to review our official social media channels to see verified winners and hear their testimonials.

Should you have any further questions or concerns, please contact us at support@dreamdubai.com and our team will be happy to assist.

Beoordeeld met 1 van de 5 sterren

بصفتي من أوائل المشاركين في برنامج…

بصفتي من أوائل المشاركين في برنامج (دريم دبي) ومن الداعمين له منذ الانطلاق، كنت أشارك بكثافة وبتنويع في التذاكر والمسابقات. لكن مع مرور الوقت، تولد لدي تساؤل جوهري حول معايير الشفافية.
​نحن كمشاركين، نقوم بدفع مبالغ مالية مقابل تذاكر رقمية، ولكن عند لحظة السحب، لا نجد آلية واضحة تضمن لنا أن أرقامنا مدرجة فعلياً داخل (وعاء القرعة) الذي نراه على الشاشة. الشفافية تتطلب وجود جهة رقابية محايدة، أو نظام تقني يتيح للمشترك التأكد من دخول رقمه في السحب المباشر. عدم وضوح هذه الآلية يضع علامات استفهام حول النتائج ويقلل من حماسنا. نرجو من إدارة البرنامج تحسين نظام العرض ليكون أكثر مصداقية ووضوحاً لضمان حقوق الجميع."

18 december 2024
Review zonder uitnodiging
Logo Dream Dubai

Antwoord van Dream Dubai

نشكر تواصلك معنا ونقدّر ملاحظاتك

حرصًا على التوضيح، نود التأكيد أن عملية السحب تتم رقميًا بالكامل عبر نظام سحب إلكتروني متطور ومعتمد، وتُشرف عليه مؤسسة دبي للمهرجانات والتجزئة. نؤكد لك أن جميع القسائم التي يتم إصدارها تدخل تلقائيًا في نظام السحب ولا يتم استبعاد أي قسيمة تحت أي ظرف

كما يتم إجراء كل عملية سحب بحضور ممثل رسمي من مؤسسة دبي للمهرجانات والتجزئة، وذلك لضمان أعلى مستويات الشفافية والمصداقية

في حال رغبتك بالحصول على أي معلومات إضافية أو توضيحات تفصيلية، يرجى مراسلتنا عبر البريد الإلكتروني support@dreamdubai.com مع تزويدنا ببيانات التواصل الخاصة بك، وسيقوم الفريق المختص بالتواصل معك مباشرة

نقدّر ثقتك ودعمك المستمر لبرنامج دريم دبي

Beoordeeld met 5 van de 5 sterren

customer service team

I am impressed with their customer service team. Ms Meera made sure that my issue was resolved timely. Patiently she listened to my issue with the ticket and how well with the help of technical team came up with a solution. Continue the good work.

16 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Red Flags

I’ve been following Dream Dubai for a while and have joined multiple campaigns, from small to big prize raffles. As someone who has actually won before in Mahzooz, I understand what genuine luck feels like, you guess the right combination, you win. Simple, transparent, and fair.
But with Dream Dubai, I’ve started noticing red flags that really make you question how “random” these raffles truly are.
For small prizes, I do believe they’re legitimate and people do seem to win. But once it gets into big prizes like lux cars or millions, something feels very off. You have no idea how many tickets are actually sold, so even if you buy dozens or hundreds, you never know your true odds chance of winning.
And here’s what really bothered me, before the end of a campaign, they suddenly slash ticket prices or multiply entries (x5, x10, etc.). It’s unfair to early buyers and makes the whole system feel manipulated to drive last-minute sales.
I joined the Mai Dubai 1M campaign and had 50 tickets every single one ended in “1.” The winning ticket ended in “2.” Coincidence? Maybe. But when I checked with friends, all their tickets ended in “1” too. What are the odds of that? I even managed to screenshot my old tickets before they disappeared from my history.
I’ll give them one last chance by joining the 300k campaign, but at this point, my confidence in Dream Dubai’s transparency is gone.
To anyone reading this please be cautious. It’s your hard-earned money. A raffle should be fair, transparent, and verifiable not something that leaves you wondering if the results were ever real in the first place.

3 oktober 2025
Review zonder uitnodiging
Logo Dream Dubai

Antwoord van Dream Dubai

Hi Lloyd Pascual, we understand your concerns, and want to address them directly.

At Dream Dubai, transparency and fairness are at the heart of everything we do. All our prize draws, whether small or large, are conducted using a government verified smart selector system that ensures winners are selected at random and without any human intervention. We do not control or predetermine outcomes, and every ticket issued could be a winner.

To clarify a few points you mentioned:

- Occasionally, towards the beginning and end of campaigns, we may run promotions with reduced price points or extra entries. This is common practice in any business worldwide and is intended to give more people the opportunity to create life-changing moments with Dream Dubai. Importantly, whether you purchased Modesh Credit at the beginning or during a promotion, all entries are placed in the same campaign and are treated exactly the same.

- Seeing ending digit 1 across your tickets is not alarming. It is the start of the sequential numbering of your ticket quantity. Meaning if you have 1 ticket, that ticket will end with 1. Additionally, we encourage all participants to watch our live draws, where results are announced openly in the presence of a Government Official from Dubai Economy & Tourism.

- You can always view your claimed tickets in the 'Tickets' section. If you ever experience difficulty accessing them, our support team is here to help.

We are committed to transparency and to being as open as possible. Please don’t hesitate to reach out to our customer care team directly if you’d like us to walk you through how our customer journey works.

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