Dribbleup Reviews 

Very responsive customer service. Had to exchange my son’s stand after it was broken and they sent me a new one right away. So far my son is enjoying the dribbling practice.

I was returning one item for another . I had to return a soccer ball. To get a baseball glove. My customer service rep. made the entire matter easy & fast. When I'm able to see my Grandson use the glove & app. I will write another review.

Amazing customer service! My order got missed placed by the wrong address and they immediately sent me a new order to my correct address in minutes! Amazing

They were concerned about why I wanted to cancel my subscription and we’re to assist immediately.

Prompt response.

Great ! My grandson loves it. Customer service is great & helpful with quick response.

As far as the app, I think it’s a cool idea and my kids love it. Why I am giving them a 5 star review is because of how they handle a recent situation. I found out I had two accounts with them, so I was double paying for an extended period of time. They technically didn’t have to help me out, but they definitely did. Really happy with the outcome and am a big fan of them and how they run their company.

Excellent customer service! We bought fir Christmas and found out shortly after our daughter has decided basketball is for her. This is an excellent product and I can see the value for those that are looking for improvement in their playing! Highly recommend 👌

My son was gifted the smart basketball for Christmas. He tried it out but found it wasn’t something he would utilize on a regular basis. I even downloaded the app for him to try. It is excellent for those that would find it useful. I requested a refund via email and the customer service was excellent with quick a response. They sent a return label as soon as requested and fully refunded my app membership fee. I am awaiting the product refund but have already received an e-mail that it was on the way. I would definitely recommend supporting this company. Amazing customer service and awesome product idea!

My grandkids were given the ball glove for Christmas. They tried it out but found it wasn’t something they would utilize on a regular basis. It seemed to be an excellent tool for those that would find it useful. The customer service was excellent with quick responses & sent a return label as soon as requested as well as fully refunded the membership fee. The refund was also received quickly. Would hourly recommend supporting this company.

Outstanding product and customer service!!

Our first ball kept deflating but I contacted customer service and they sent me a new ball. Kids love to do it.

Customer service is great, I let them know our dribble up stand broke, and within minutes I got an email back letting me know they were sending me a new one. I really appreciate the proper response and great service!

I bought the soccer ball for my 5 year old grandson for Christmas, he just wasn't quite ready for it. Tried to cancel Jan. 8th, said I only had until Jan 5th to cancel. Very poor return policy, very poor customer service.

You need to read the fine print which outlines you'll be charged a monthly overpriced subscription to actually use their equipment. I felt really duped. Definitely will be returning.

I purchased Dribble Up as a gift for my grandson. It’s his first year playing basketball. He loves the extra coaching and feedback he gets through the DribbleUp system. Can’t wait for the kids to try the other smart sports equipment available.

Company was very helpful. I bought the basketball and soccerball for my daughter, She was super excited about the soccerball, but not the basketball. The company made it very easy to return and refunded very quickly.

These guys have a great thing going. If you reallly want to invest in your child’s skills, I’d highly recommend this service. The more touches a kid can get on a ball, the better their skills will be. 20 minutes of purposed dribbling is better than the usual random dribbling in my driveway. Now my son does both. I’ve seen complaints about subscriptions being hidden and people not being charged correctly, but it definitely wasn’t hidden and my billing has always been correct. Additionally, their customer service is on point. Within a few days of using the elite stand that I ordered with the basketball, it had broken. The construction of the stand isn’t industrial for sure but it works. At any rate, I reached out to them about it and they replaced it no questions asked. I received the new one within four days. Overall I’m satisfied with this product. I’m anxious to see what results will look like 6 weeks from now after having my son use it 20 minutes per day. Thanks DribbleUp!