Dried Flowers Reviews 

22
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TrustScore 3.5 uit 5

3,5

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Beoordeeld met 5 van de 5 sterren

I got my wedding flowers from Dried and they were stunning! I went for a bespoke design, the team were super helpful and created my perfect design. They were delivered in perfect condition on our agre... Toon meer

Beoordeeld met 1 van de 5 sterren

Placed an order via standard shipping, expecting it to arrive at least 3 days prior to my wedding. Like some other customers, I did not receive any communication other than an order confirmation email... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The flowers that Dried created for my wedding were absolutely beautiful. They made bouquets for me, my bridesmaids and button holes for my groom and groomsmen. Kylee the florist is so lovely and incre... Toon meer

Beoordeeld met 3 van de 5 sterren

I ordered my bouquet, hair comb and partners buttonhole for our Gretna wedding. I thought dried flowers would be better as travelling up there etc would have been difficult. Delivery was timely but no... Toon meer

Bedrijf heeft geantwoord


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3,5

Gemiddeld

TrustScore 3.5 uit 5

22 reviews

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3,5

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(22)

9 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Absolutely gorgeous wedding flowers!

I got my wedding flowers from Dried and they were stunning! I went for a bespoke design, the team were super helpful and created my perfect design. They were delivered in perfect condition on our agreed date. I got so many compliments on them on the day and still have them which is an added bonus! My bridesmaids and groomsmen also got to take their flowers home which is lovely. Thanks again

3 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Order has not arrived

Placed an order via standard shipping, expecting it to arrive at least 3 days prior to my wedding. Like some other customers, I did not receive any communication other than an order confirmation email and the flowers did not arrive. I’ve just emailed to request for a refund.

4 juni 2026
Review zonder uitnodiging
Logo Dried Flowers

Antwoord van Dried Flowers

I’m sorry for the disappointment caused and appreciate the opportunity to clarify the situation.

Your order was placed on 4th June using our standard shipping option. For wedding flowers, our standard lead time is up to 3 weeks. This lead time is shown on our product pages, shipping information page, wedding FAQ page and again at checkout. The flowers were therefore due to be with you on the 25th June in line with our shipping timeframe, however we received an email on the 18th June saying your wedding had passed.

We were not made aware that the flowers were required sooner than the standard lead time. Had you contacted us before this to let us know you needed them urgently for your wedding date, we would have been happy to help. We also offer Express Shipping and Selected Day Shipping for customers who require their flowers sooner than the standard timeframe.

As the flowers were no longer required, we processed a full refund immediately upon receiving your email.

We understand how important wedding planning timelines are and are always happy to help where possible, but in this instance the order had not been delayed and was progressing within the delivery timeframe selected on the order.

Beoordeeld met 1 van de 5 sterren

DO NOT USE FOR CEREMONY OR WEDDING FLOWERS

I made a request for wedding bouquet, garland and ceremony flowers back in January 2026 was quickly booked in for a wedding 2nd June 2026.
They said they'd get back to me a few weeks before. When it got to mid May, 2 and half weeks before the wedding I heard nothing. I emailed them and the average reply back was 2 - 3 working days. I literally said In emails to them I was worried the flowers would not arrive on time and alas they didn't.
I got no pictures before hand , 1 package arrived on my doorstep 5 days before I had to leave for my wedding, no tracking information no idea the flowers had been sent because the communication was absolutely shocking. Realizing only half the flowers had been sent I informed them immediately and was told Royal mail of all services delivered them and that it'll be delivered on Thursday. No delivery, Friday , no delivery Saturday no delivery.
I left for my wedding on Monday and got an email to say they'd be delivered on Monday but a little too late.
I emailed back to say it's late and it's disappointing I only have half the flowers I ordered. No communication no reply back just left in the dark.

Communication was shocking.
Did not apparently care that there was a scheduled dead line for the delivery.
Did not care about showing the final product.
Then did not care that the flowers were missing for my wedding when I couldn't receive the delivery when they were finally delivered.
I know this was an issue regarding royal mail but given the poor communication and the concerns prior that they wouldn't be sent on time, it just formulated Into a terrible experience.

Absolutely would NOT recommend for wedding flowers or any sort of scheduled flower need.
Worst communication and worst service ever.
To make it even worse there is also no telephone number to contact it's just poorly replied to emails with minimal information. It's almost like they know they provide a sh*t service.

Worst experience and a complete waste of my money.

2 juni 2026
Review zonder uitnodiging
Logo Dried Flowers

Antwoord van Dried Flowers

Hi Sacha

Thank you for taking the time to leave a review. We are genuinely sorry that your experience did not meet expectations.

On this occasion your order was dispatched in two parcels. The first parcel, containing your bridal bouquet and ceremony garland, was successfully delivered. Unfortunately, the second parcel, containing the two table arrangements, was delayed and subsequently was delivered a few days after the first.

We appreciate that this was incredibly frustrating, particularly so close to your wedding. I would like to clarify that I replied to all of your emails as quickly as I could and worked to obtain updates from Royal Mail as soon as they became available.

Once we became aware that the parcel had arrived late and that you had already left for Devon ahead of your wedding, meaning you would be unable to receive the delayed delivery, I issued a full refund for your entire order, including the items that had been successfully delivered.

While the delivery delay was outside of our control once the parcels were with Royal Mail, we completely understand the disappointment this caused and are sorry that the service you received fell short of the standard we aim to provide. We always do our best to help customers. We had agreed upon delivery around a week before and this should have been plenty of time for these to get there but on this occasion one was unfortunately delayed to which I have raised the issue with Royal Mail.

I am really sorry once again and really hope the refund in full has helped to resolve this for you a little. Best wishes

Beoordeeld met 5 van de 5 sterren

Absolutely stunning wedding flowers

Our wedding flowers were absolutely stunning, we ordered a bespoke wedding arrangement for bridal and bridesmaid flowers as well as corsages and a floral arch. The process of creating the style and customer service was amazing with India and Kylee providing quick communication and answered all my queries including some last minute changes to our order.
Our florals still look fantastic months on and I would highly recommend as an alternative to fresh flowers. I will be buying again for gifts in the future!

31 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Placed my order on the 9th March

Placed my order on the 9th March, hoped they would arrive in time for Mother's day, I had high hopes as they had been great in the past. Not this time, order confirmed but did not hear anything else, no email to say they were on the way, no tracking number. It's now the 18th and still nothing, no response to my emails, I just get automated replies. All other attempts to contact them have also failed All I see are out of office messages. Definitely will not be using them again.

9 maart 2026
Review zonder uitnodiging
Logo Dried Flowers

Antwoord van Dried Flowers

Hi Robert, thanks for your review. I’m so sorry they didn’t arrive for Mother’s Day, as per our shipping dates the cut off for Mother’s Day orders was the 8th March and this was placed after, so I’m very sorry for that! We did get back to you on this when you raised it within less than 24 hours and give a full refund so I really hope this helped as a resolution! We’re a small team so really appreciate your patience and really are sorry for any disappointment caused and that the standard shipping time took slightly longer, we do caveat that during busy periods this can be the case but I’m sorry if this wasn’t clear. Of course if there’s anything else I can help with just let me know. Best wishes

Beoordeeld met 5 van de 5 sterren

I absolutely loved my wedding flowers!

I absolutely loved my wedding flowers. I ordered the Laurel standard bouquet, the bridesmaids posy and 4 buttonholes. They were all well packaged and smell amazing, even after a month! The customer service team were so fast to respond when I'm emailed them and so polite. Would highly recommend.

17 januari 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Bridal Bouquet- second time lucky

I first found Dried Flowers UK on instagram and immediately fell in love with Devon Dried Flower Bridal Bouquet. I placed an order following that link. When the flowers arrived they were tiny, there was no colour to them and they were completely flat backed. Nowhere on the website or through the images does this indicate this whole style is flat backed (not a standard round bouquet). The information does not show really what to expect from the different sizes either and i felt like I was completely mislead.
I was utterly devastated at my bridal bouquet.
However, I was able to return these (at my own cost unfortunately) and order a larger bouquet in a different style. I simply paid the difference. I chose the Laurel Dried Flower bouquet. These were AMAZING. It was as if a different person altogether had made this bouquet in comparison to the first bunch. The colours, the smell, the size, everything was perfect.
Given the disappointment, it would have been nice for the owner to have reached out to ensure this second order was as expected. I fully understand how busy this business must be, but for the cost of a premium service, I’d expect premium customer service too.

Although my issue was rectified, I still feel further updates are needed on the website for the original bunch I ordered, as more people could end up as disappointed as I was.

Overall I am giving this 4 stars purely for the quality of the second order. I’d recommend all brides go no smaller than a standard size.

I would definitely recommend dried flowers UK to people. But definitely consider your choices before ordering.

8 augustus 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

High quality flowers

I put in an order for a bespoke bridal bouquet, garland and buttonhole. The flowers arrived exactly when I requested (4-weeks before). Although I had requested a specific ribbon color it was missed amongst a series of emails. It didn't impact the overall look of the flowers and ribbons could be easily replaced. The business did reach out to rectify this, which I really appreciated it.

Overall, the quality of the flowers and customer service were great and would recommend Dried Flowers UK to friends.

19 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Loved loved loved my flowers

Loved loved loved my flower crown, boutonniere and boquette so much. Kylee was brilliant and great with communication. I sent flowers that I liked and they based mine on them and sent me pictures to confirm i was happy. The flowers were packaged great and arrived just perfectly. I highly recommend them. For saying we were in wedding season they were able to accommodate me and make my beautiful flowers for me. Loved them. Thank you for helping me look pretty 😍 💗 💐

18 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good quality dried flowers

Ordered three bunches of dried flowers.

Positives
- Eucalyptus smells great
- Burnt orange setaria is of good quality
- Responded quickly to a query about delivery timescales
- Good packaging

Negatives
- eucalyptus arrived crushed looking and have had to remove some stalks before putting in vase for aesthetic purposes
- burnt orange setaria brown rather than orange
- heather dropped loads of stalks as soon as unwrapped, colourless and stems are brown and still crumbling off
- overall, colours don't match those on the website photos, so either I've been unlucky or the photos are overly filtered
- contacted the company less than an hour after delivery to raise concerns about quality. This was four working days ago and they haven't responded

Update: after writing this review the company reached out and sent a replacement for two of the bunches of flowers, which arrived in mid September. The quality of these was excellent and looked exactly like those advertised online, hence changing review to 5 stars. Communication was a bit slow but I appreciate they are a small company.

15 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Stunning flowers!

Beautiful flowers that arrived in lovely packaging with a gorgeous card and the flowers have lasted really well!

Thank you to these guys - i've bought a few bunches of flowers for myself and family online and these have been by far the best :)

4 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful flowers and lovely, talented florist!

The flowers that Dried created for my wedding were absolutely beautiful. They made bouquets for me, my bridesmaids and button holes for my groom and groomsmen. Kylee the florist is so lovely and incredibly talented! Honestly couldn’t stop staring at them as soon as they arrived.

22 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I bought the Elodie wedding flowers…

I bought the Elodie wedding flowers (buttonholes for me bouquets for bridal party) and we couldn’t be happier! Superb quality, quick answering questions we had and delivered on chosen date. Still looking great months later too. Recommend DRIED

6 maart 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

First order was lost with 4 days to the…

First order was lost with 4 days to the big day Another was despatched. It arrived OK and in time. Pink peonies were really nice and some thistles. Only slight difference was the ribbon which was cream not Ivory as requested. I was a bit disappointed but India sorted everything out and it was fine on the day. Plus I swopped the ribbon for a lighter colour which was easy enough. Button hole matched very nicely.
Good service and well packaged with care.

6 maart 2025
Review zonder uitnodiging
Logo Dried Flowers

Antwoord van Dried Flowers

Hi Karen,

Thanks for taking the time to leave a review.

The wedding bouquet you received was a preserved peony bouquet, which also included foliage, baby’s breath, ruscus, and thistles. I’m very sorry you were disappointed with the value for money. Preserving peonies is a long and delicate process, requiring a lot of time and care to maintain their beauty, which is reflected in the cost of this bouquet. However, all the flowers can be kept for months or even years after your wedding, making them a lasting keepsake.

The ribbon was a special request that we were more than happy to fulfill for you. I’m sorry it didn’t meet your expectations—I sourced it based on the ‘ivory’ description from our supplier, so I’m very sorry it didn’t meet your expectations.

We take great care with every order, and with yours, we also included a peony rose in the buttonhole free of charge, along with your requested bespoke ribbon colors and finishing the buttonhole with ribbon instead of our usual twine. I truly wanted to resolve any concerns you had and offered both an exchange/replacement and the option to return the bouquet (even though wedding flowers are typically non-returnable). Unfortunately, I never heard back and wasn’t able to make this right for you.

Wishing you all the best,
India

Beoordeeld met 3 van de 5 sterren

I ordered my bouquet

I ordered my bouquet, hair comb and partners buttonhole for our Gretna wedding. I thought dried flowers would be better as travelling up there etc would have been difficult. Delivery was timely but not hugely impressed with the bouquet. Lots of extra gypsophila and really small thistles, very long stems, the smell from them is really strong. These aren’t for me I’m afraid and as they don’t refund it’s my loss, everyone is different I suppose but I was very underwhelmed with these flowers.

14 november 2024
Review zonder uitnodiging
Logo Dried Flowers

Antwoord van Dried Flowers

Hi there, thank you for taking the time to leave us a review and feedback, and I’m very sorry to hear that. Unfortunatley we didn’t receive any correspondance from you in relation to your disappointments regarding the flowers. If there’s ever any problems with them, or even if they just aren’t to your preference we are always happy to help and resolve the issue in any way we can as we want them to be perfect for your big day. We are a small, independent florist and really do take every care and pride over all our flowers, and would have loved the chance to put this right. If there’s anything else I can help with feel free to email me. Many Thanks, India

Beoordeeld met 5 van de 5 sterren

A really good choice of bouquets for…

A really good choice of bouquets for all occasions. I bought thank you flowers and when my daughter received them she was over the moon and thought they were really lovely. Stop and think before buying fresh flowers, dried are longer lasting and still produce a magical smile on the recipients face. Great company.

10 juli 2024
Review zonder uitnodiging

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