Would highly recommend buying from Drone Safe price was the best for our dji flip and with free gifts, absolutely delighted with the aftercare nothing to much trouble. If you want hassle free buying... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Sometimes you judge a company when things goes wrong and how they deal with it. I ordered a new DJI Air 3S Fly More combo, with additional extras. They delivered the next business day. Unfor... Toon meer
We approached DroneSafe after one of Galloway Mountain Rescue Team’s drones was grounded and we needed to find a replacement. From the outset, the team at DroneSafe couldn’t have been more help... Toon meer
Exceptionally easy to place my order for my DJI pocket 4 pro Not only benefitted from a discount making it a great bargain, I also received a free 128 gb memory card. If that wasn’t enough , I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Drone Safe Store
Geschreven door het bedrijf
Visit Our Website
Browse Our Products
Special Offers
Get In Touch
Drone Safe Register Ltd. trading as Drone Safe Store is a very highly rated DJI retailer based in Chichester, West Sussex which is on the South Coast of the U.K. With over 3500 combined reviews across Google and Trustpilot. Drone Safe Store ships across the whole of the U.K. and are one of the biggest DJI Retailers in England.
The Drone Safe Store team is always here to help and having lived and breathed the drone industry since the beginning, we are the drone experts. Let us take you on your drone journey, and we can educate you on drone laws and tips and tricks.
We believe we do not want to sell you what will make us the most profit, but what you truly need!
We are seriously customer service orientated and we will always put you first.
If you want help and advice, please call us on our telephone 01243 859444 and one of the team is more than happy to help with any queries. Or, you can contact us on our Live Chat which we are online from 9am-9pm 7 days a week.
Contactgegevens
Unit 1K, St James Industrial Estate, Westhampnett Road, Chichester, PO19 7JU, PO19 7JU, Chichester, Verenigd Koninkrijk
- 01243 859444
- info@dronesafestore.com
- dronesafestore.com
4,9
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Purchase experience and communication…
Purchase experience and communication regarding delivery went well.
2 februari 2026
Antwoord van Drone Safe Store
Hi Pete,
Thank you for your review!
We’re really pleased to hear your purchase experience and delivery communication went smoothly. That’s exactly what we aim for.
We truly appreciate your support and hope to help you again in the future.
Kind regards,
The Team
DJI MINI 5 PRO WATERPROOF HARD CASE
I purchased the hard waterproof case for the DJI MINI 5PRO. After looking into it, as in price, delivery costs and delivery time. For me Drone safe was the best deal. It turned up on time, well packaged, and in excellent condition. And the fly more combo all fits nicely inside. 👍🏻
28 november 2025
Antwoord van Drone Safe Store
Hi Graham,
Thank you for the fantastic review!
We’re really pleased to hear you found us to be the best overall deal and that your DJI Mini 5 Pro waterproof hard case arrived on time, well packaged, and in perfect condition. Great to know the Fly More Combo fits nicely inside too 👍🏻
We truly appreciate your support and hope to help you again in the future.
Kind regards,
The Drone Safe Store Team 🚁
Best price and service!
Headline: Exceptional service for islanders and a huge thanks to Harrison!
Review:
"I had a complicated journey trying to buy the DJI Osmo Pocket 3. Originally, I ordered it from another store, but the delivery failed because DPD doesn't work well here on the islands. I was so frustrated until I found this shop. Not only was the price better, but the customer service was on another level!
I reached out and asked if they could send it specifically via Royal Mail to ensure it actually reaches me. They were so understanding and went out of their way to accommodate my request.
A massive thank you to Harrison! He was incredibly helpful, kept me updated the whole time, and made sure my camera arrived safely. It’s rare to find a shop that genuinely listens to its customers' needs. If you live in a remote area, trust these guys — they’ll make it happen. 5 stars!
15 februari 2026
Review zonder uitnodiging
Antwoord van Drone Safe Store
Hi Raisa,
Wow — thank you so much for such an amazing and detailed review!
We completely understand how frustrating delivery challenges can be when you’re based on the islands, so we’re genuinely pleased we could step in and make the process smooth for you. Making sure your DJI Osmo Pocket 3 was sent via Royal Mail and arrived safely was absolutely the right thing to do — everyone deserves reliable delivery, no matter where they live.
A huge thank you as well for your kind words about Harrison. We’ll make sure he sees this — he’ll be over the moon. Keeping customers updated and finding practical solutions is exactly what we pride ourselves on.
Your recommendation, especially to others in remote areas, really means a lot to us. Thank you again for your trust and support — and enjoy your new camera!
Kind regards,
The Drone Safe Store Team 🎥🚁
Product was as described but the…
Product was as described but the delivery was super speedy and received it on a Sunday! Excellent service.
4 februari 2026
Antwoord van Drone Safe Store
Hi John,
Thank you for the great review!
We’re really pleased to hear the product was exactly as described — and even more so that it arrived super speedy, especially on a Sunday! That’s always a bonus.
We truly appreciate your support and hope to help you again soon.
Kind regards,
The Team
Ordered online and drone was delivered…
Ordered online and drone was delivered the following day. No hassles just straight forward buy. Came with Micro SD card and landyard for control. Would certainly buy from them again. Great service.
4 februari 2026
Review zonder uitnodiging
Antwoord van Drone Safe Store
Hi Douglas,
Thank you for the fantastic review!
We’re really pleased to hear your drone arrived the very next day and that the whole process was straightforward and hassle-free. Glad you were happy with the included extras too — it’s always nice to have everything ready to go.
We truly appreciate your support and look forward to helping you again in the future.
Kind regards,
The Drone Safe Store Team 🚁
Antwoord van Drone Safe Store
Hi Graham,
Thank you for the brilliant review!
We’re really pleased to hear you were happy with the fast delivery and service. Your recommendation means a lot to the whole team.
We truly appreciate your support and hope to help you again soon.
Kind regards,
The Team
Purchase of DJI Mini 3
Great service at the best price with next day delivery... second time I have purchased from Drone Safe.. can't fault them in anyway... would highly recommend
12 februari 2026
Review zonder uitnodiging
Antwoord van Drone Safe Store
Hi James,
Thank you for the fantastic review and for coming back to us for a second purchase — that really means a lot.
We’re delighted to hear you were happy with the price and next-day delivery on your DJI Mini 3, and that everything went smoothly once again. Your recommendation is hugely appreciated.
We look forward to helping you again in the future!
Kind regards,
The Drone Safe Store Team
Excellent service again.
Just received my mini 5 pro and delighted with the service and product price, I bought a mini 4 pro a year ago from this company and received the same service. Would recommend and buy from these again.
11 februari 2026
Review zonder uitnodiging
Antwoord van Drone Safe Store
Hi Norman,
Thank you for your continued support — it’s fantastic to hear from you again!
We’re delighted you’re happy with your new Mini 5 Pro and that the service and pricing lived up to your previous experience with your Mini 4 Pro purchase. Repeat customers mean a great deal to us, so we really appreciate you coming back.
Thank you for the recommendation, and we look forward to helping you again in the future.
Kind regards,
The Drone Safe Store Team 🚁
Competitive prices and great experience
Competitively priced items, I was after a DJI controller which arrived rapidly and communications were good too. They clearly deserve their positive online reputation and I'll certainly buy again from them.
10 februari 2026
Review zonder uitnodiging
Antwoord van Drone Safe Store
Hi Gideon,
Thank you for the brilliant review!
We’re really pleased to hear you were happy with the pricing, communication, and the speedy delivery of your DJI controller. It’s great to know our reputation matched your experience — that means a lot to us.
We truly appreciate your support and look forward to helping you again in the future.
Kind regards,
The Drone Safe Store Team 🚁
Very helpful staff guided me through …
Very helpful staff guided me through things and delivered on time (next day)
13 februari 2026
Antwoord van Drone Safe Store
Hi Philip,
Thank you for your kind review!
We’re really pleased to hear the team were helpful in guiding you through everything and that your order arrived next day as promised. That’s exactly the experience we aim to deliver.
We appreciate your support and hope to help you again soon.
Kind regards,
The Drone Safe Store Team 🚁
Great service by Harrison in the store…
Great service by Harrison in the store and support from Tom to help this old fella set things up at home
11 februari 2026
Review zonder uitnodiging
Antwoord van Drone Safe Store
Hi Mike,
Thank you for the wonderful review — it really made us smile!
We’re delighted to hear Harrison looked after you in store and that Tom could help get everything set up at home. We’re always happy to take the time to make sure everything’s working just as it should.
Really appreciate your kind words and support — and you’re certainly not “old”, just experienced! 😊
Kind regards,
The Drone Safe Store Team 🚁
Great service and great people
Great service and a great bunch of people. Looking forward to coming and seeing you again in the future 🙂
10 februari 2026
Review zonder uitnodiging
Antwoord van Drone Safe Store
Hi Ian,
Thank you for the brilliant review!
We’re really pleased to hear you had a great experience with the team. It’s always a pleasure dealing with you, and we’re looking forward to seeing you again in the future 🙂
Thanks again for your support — it means a lot to us.
Kind regards,
The Drone Safe Store Team 🚁
Just a really nice people to speak to
Just a really nice people to speak to, so helpful and considerate, this is my first contact and purchase from this company, and so pleased that I did so.
29 januari 2026
Antwoord van Drone Safe Store
Hi there,
Thank you for your feedback.
We’re really glad to hear that our customer support and service met your expectations. We’re very sorry, however, about the delivery issue with DPD — having your parcel delivered to the wrong address is extremely frustrating, and we completely understand your disappointment.
While delivery is unfortunately out of our direct control, we always aim to step in and resolve any issues as quickly as possible. If this hasn’t been fully resolved, please get in touch so we can make sure everything is sorted.
We really appreciate your patience and understanding.
Kind regards,
The Team
Lost in Transit
The process of ordering was very easy with a delivery date provided. Unfortunately the item had not arrived a full week after the proposed date. I contacted Drone Safe and an individual responded immediately apologising that they would chase up and the parcel shortly thereafter. Having access to a named human was great and I would definitely recommend.
28 januari 2026
Antwoord van Drone Safe Store
Hi Andrew,
Thank you for taking the time to leave a review.
We’re very sorry your parcel was delayed in transit — we know how frustrating that can be, especially when a delivery date has been provided. That said, we’re really pleased we were able to step in quickly and get things moving for you.
Providing direct access to a real person who can help straight away is something we genuinely value, so it’s great to hear that made a difference to your experience.
We truly appreciate your recommendation and your patience, and we hope to help you again in the future.
Kind regards,
The Drone Safe Store Team
Very good service
Very good service, they did what they said on the tin.
10 februari 2026
Review zonder uitnodiging
Antwoord van Drone Safe Store
Hi Andy,
Thank you for your review!
We’re really pleased to hear you found our service reliable and straightforward — doing what we say is exactly the standard we aim for.
We appreciate your support and look forward to helping you again in the future.
Kind regards,
Drone Safe Store
Great company
Excellent communications once I’d placed my order, very fast delivery as well,
26 januari 2026
Antwoord van Drone Safe Store
Hi Gordon,
Thank you for your great feedback!
We’re really pleased to hear you were happy with the communication after placing your order and that everything arrived quickly. We know how important clear updates and fast delivery are, so it’s fantastic to know we got it right for you.
We truly appreciate your support and hope to see you again soon.
Kind regards,
The Team
Antwoord van Drone Safe Store
Hi Peter,
Thank you for your kind words!
We’re delighted to hear you found Drone Safe Store brilliant to deal with. Providing a smooth, hassle-free experience is exactly what we strive for, so it’s great to know we delivered.
We really appreciate your support and look forward to helping you again in the future.
Best regards,
The Drone Safe Store Team
Great communication
Great communication, very knowledgeable all round great service and delivery
26 januari 2026
Antwoord van Drone Safe Store
Hi Martin,
Thank you for your fantastic feedback!
We’re really pleased to hear you were happy with the communication, knowledge, service and delivery. We always aim to provide a smooth and informed experience from start to finish, so it’s great to know that came across.
We truly appreciate your support and look forward to helping you again in the future.
Best regards,
The Drone Safe Store Team
Really quick postage and delivery.
1 februari 2026
Antwoord van Drone Safe Store
Hi Alan,
Thank you for your review!
We’re glad to hear you were happy with the quick postage and delivery. We always aim to get orders out promptly and delivered as fast as possible.
Really appreciate you taking the time to leave feedback — we hope to see you again soon!
Best regards,
The Drone Safe Store Team
Antwoord van Drone Safe Store
Hi Nicholas,
Thanks for your review!
We’re delighted to hear you’re happy with your M3E and the service you received. It’s a fantastic bit of kit — we hope it serves you well.
If you ever need any support or accessories, we’re always here to help.
Best regards,
The Drone Safe Store Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.