DryDogs Ltd.  Reviews 

370
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Purchased 2 daschund winter coats absoloutely thrilled with them. Our standard is really long so is an awkward size, these coats fit perfectly. The quality is excellent they are excellent value for m... Toon meer

Beoordeeld met 5 van de 5 sterren

We have had various different products from dry dogs including coats and collars, none of them disappoint. Its so hard getting items to fit long dogs, and I am not sure what we would have done if ou... Toon meer

Beoordeeld met 5 van de 5 sterren

Brilliant service from this company. Ordered my poodle a waterproof coat. It arrived super quick, but when I tried it on him it was slightly too long on the underside (covered his winky 🤣). Requested... Toon meer

Beoordeeld met 5 van de 5 sterren

After looking for a good water proof jacket for both my patterdale terriers, I decided to go with Dry Dogs due to their reviews. I chose the turquoise colour with the logo for both my dogs. However I... Toon meer

Bedrijfsgegevens

  1. Dierenwinkel

Geschreven door het bedrijf

We are a small, family run business that have been manufacturing and selling dog coats since 1999


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

370 reviews

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4,8

Alle reviews

(370)

105 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Tigger's new coat fits like a glove

Tigger's new coat fits like a glove and keeps him warm + dry in really heavy rain so just the job, he's got 2 of these coats now because I like them so much & Tigger looks so smart in his camo coat 😀🐾❤️

11 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The Best Dog Coat Out There!

Firstly, I would like to say how fantastic DryDogs customer service is. The team truly bent over backwards to help me, and I couldn’t be more grateful.
Secondly, I can’t praise this coat highly enough, it is superb. We live in NYC where we’ve been getting up to 10 inches of snow at a time, and my pup couldn’t be happier rolling around in it. The 3-in-1 concept is brilliant and the layers are easily detachable when needed. I bought a slightly larger size so she can grow into it over the winter, and she’s getting compliments daily on the colour!
There is no need to look any further, this is the best coat for your furry friend, you won’t regret it!

11 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant

Absolutely fab harness. It was recommended to me by a family member who also has a sighthound after our pup learned how to escape her previous harness. I was having so much fear and anxiety about her getting free and with this harness it has completely disappeared. It fits perfectly and bonus that the colour I chose makes her look like a mini security guard :)

14 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

snuffle mat - great product

Great speedy service and the snuffle mat is fantastic. Our working cocker puppy clearly enjoys the challenge of finding his food and it has significantly slowed down his eating. Would highly recommend.

8 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great coat and service

I have a working cocker spaniel and purchased the size large fleece/waterproof coat initially. This was too big around the waist for my dog so I exchanged for a medium. It’s perfect - she’s worn the fleece and rain coat on the cold and wet days we’ve recently had. Return process was really easy too - thank you!

8 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best dog accessory company out there

Customer service from Drydogs is great. So far I've ordered a 3 point harness, coat and flashing light tag, and all 3 have been extremely high quality products. Once ordered there are regular updates about the progress of your order, from packaging to dispatch to tracking details from the delivery service.
I accidentally ordered the wrong size coat for my Bedlington terrier, and the exchange process was incredibly smooth. There was 1 week from recieving the first coat to then recieving the replacement.
I cannot recommend Drydogs enough.

6 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Customer service ignored me - don't waste your money

Bought a Felton sight hound jacket for my whippet. It's extremely heavy to put on a dog with such a light frame. When my 12k whippet wears it and puts his leg up to wee, he almost falls over it's so heavy. It cost £41:00 and I emailed their customer service to ask if I could exchange it for something lighter but I was ignored. I found another lovely jacket on Amazon for less than £30, it was lightweight and fleecy so he wears that one now. I would bear in mind that if you use this company and there is problem it wont be rectified. Wasted my money, very disapointed.

6 januari 2026
Review zonder uitnodiging
Logo DryDogs Ltd.

Antwoord van DryDogs Ltd.

Hi, we’re sorry to hear that you were unhappy with the coat.

The Felton is a very popular style, but we fully understand that not all coats suit all dogs. Because of this, we are always happy to offer exchanges or refunds on all coats.

We’re also sorry that your email was not answered. Occasionally, messages are diverted to our spam folder, which may explain the delay. That said, we do have a phone number where a member of our team is always available to offer advice and assistance.

Please contact us by phone so we can help resolve this for you as quickly as possible. We genuinely want to put things right.

Beoordeeld met 5 van de 5 sterren

Excellent coat!

I have revised my review... I did have an issue with a dog coat and initially didn't get a reply. However, the matter has been resolved and the product now received is excellent!

8 januari 2026
Review zonder uitnodiging
Logo DryDogs Ltd.

Antwoord van DryDogs Ltd.

We’re very sorry to read about your experience and appreciate you taking the time to share your feedback.

This is certainly not the level of quality or service we aim to provide. Our products are carefully made and checked, but on rare occasions faults can occur, and when they do, we always want the opportunity to put things right with a replacement, exchange, or refund.

We’re also sorry that you did not receive responses to your emails. Unfortunately, some messages do occasionally get filtered into our spam folder, which may explain this. We would like to reassure you that we do have a phone number, and our customer service team is always available to offer help, advice, and quick resolutions.

Please contact us by phone so we can address these issues directly and work to rectify the situation as soon as possible.

Beoordeeld met 5 van de 5 sterren

Finally found a good coat

I have found it difficult to find a coat that is light, warm with integral harness for our daschund and more importantly fits well. Just received my order from this company and more than satisfied.

2 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lovely high quality and beautifully crafted coats!

Lovely high quality and beautifully crafted products! Excellent customer service when retuning to exchange for different size. Pricing seemed reasonable for quality of coats. Very generous sizing in the superb Fleece Lined Trouser suit! We returned for 2 sizes down, which now fits perfectly snugly! Slightly odd that largest size fits nicely for the Blaze Winter Sighthound coat, but not for Trouser Suit! That’s Albi the leggy, skinny saluki ready for cold snowy times ahead this New Year

1 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First class service

Just recieved Wilmas super plush donut bed ....absolutely beautiful...super soft and comfy for little a whippet...arrived well packed and with a little Birthday gift and card for her 3rd Birthday...so thoughtful Thank you very much xxx

10 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Coat well made, Zip fails with very little use

I shopped around to buy a decent coat with harness for my Border Terrier and the DryDogs coat looked a very good well made item so I paid £33 @ DryDogs Ltd
This was in October 2024 it is now November 2025 so 13 months ownership and the Zip has failed, I just called DryDogs and they said they can't do anything about it and they said no because it was 13 month old, bearing in mind my dog has only worn it 6 times max and the coat is still like new I was hoping they could help but the reply was a definite no, so just be mindful if you are thinking of buying from DryDogs.co.uk

29 november 2025
Review zonder uitnodiging
Logo DryDogs Ltd.

Antwoord van DryDogs Ltd.

Thank you for taking the time to leave your review and for explaining the situation.

We’re sorry to hear about the issue with the zip and understand how disappointing this must be, especially given the limited use of the coat. We’d like to clarify that we offer a 12-month guarantee on our products, which covers manufacturing faults. This guarantee period is longer than many companies offer, as most provide cover for only 30 days.

As your coat was purchased in October 2024 and the issue was reported after 13 months, it unfortunately falls just outside of our guarantee period. While we appreciate that the coat has seen minimal use, we do need to apply our warranty terms consistently and fairly for all customers.

We genuinely value your feedback and are sorry that we were unable to help further on this occasion.

Beoordeeld met 5 van de 5 sterren

Great products and service

I ordered a harness, lead and fleece for our whippet puppy
I’m really pleased with the quality of each item
The lady I spoke to was fab, arranged special delivery for me
Discovered this is a small, family UK company which is great! Will definitely order from them again
Highly recommend

27 oktober 2025
Review zonder uitnodiging

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