Ordering is user friendly but not always delivered as instructed ie during school holidays. Free delivery on lower purchases. Over all we find your service very good.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I can say is you would have got five stars if you had returned my call
Bedrijf heeft geantwoord
Good customer service, always polite & helpful when ever I call. They offer a wide range of products and will advise on the best product to suit you if you require guidance. I have always received pro... Toon meer
Bedrijf heeft geantwoord
Ben and his team over at Duckworths are always willing to help and always go the extra mile. Working in Schools can be unpredictable and stock can go low always at the wrong time when you need it. D... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Duckworth Group supply cleaning, hygiene and janitorial supplies to the education, hospitality and care home sectors throughout the UK. Based in Blackpool, Lancashire, Duckworth Group have their own warehouse and distribution network. Adopting a customer first approach, Duckworth Group pride themselves as industry leaders, delivering exceptional products and services to their customers.
Contactgegevens
Ellbrook House, FY4 4QJ, Blackpool, Verenigd Koninkrijk
- 01253767650
- sales@duckworthgroup.co.uk
- duckworthgroup.co.uk
Antwoord van Duckworth Group
Thank you so much for your positive review and for your order, we are so pleased!
Kind Regards
The Duckworth Team
Ordering is user friendly but not…
Ordering is user friendly but not always delivered as instructed ie during school holidays. Free delivery on lower purchases.
Over all we find your service very good.
24 maart 2026
Antwoord van Duckworth Group
Hello,
Thank you for your feedback, we’re really pleased you find our ordering easy and overall service very good. We’re sorry deliveries don’t always follow instructions, especially during school holidays, and we’ll work on improving this. We appreciate your support!
Kind Regards
The Duckworth Team
I can say is you would have got five…
I can say is you would have got five stars if you had returned my call
23 maart 2026
Antwoord van Duckworth Group
Hello,
Thank you for your feedback, are very sorry we missed your call.
We hope we’ve since resolved everything for you via email, but please don’t hesitate to reach out if there’s anything further we can help with.
Kind Regards
The Duckworth Team
Good customer service
Good customer service, always polite & helpful when ever I call. They offer a wide range of products and will advise on the best product to suit you if you require guidance. I have always received prompt delivery.
19 maart 2026
Antwoord van Duckworth Group
Thank you so much for your positive review. We are so pleased you have received great customer service from us. Thank you for your business.
Kind Regards
The Duckworth Team
Fantastic as always!
Fab company to use. From ordering on the phone (always polite and speedy), to Tom the delivery driver, who always goes above and beyond. Would highly recommend.
Thank you Duckworths!
3 maart 2026
Antwoord van Duckworth Group
Hello,
Thank you so much for your wonderful review! We do always aim to provide a service with a smile and go above and beyond.
Kind Regards
The Duckworth Team
Very honest and reliable company.
Very honest and reliable company.
A pleasure to do business with. I ordered 2 Elegence Enders Patio heaters which were great value for money. Thank you...
9 maart 2026
Antwoord van Duckworth Group
Hello,
Many thanks for your positive review. We do hope you enjoy using the products you purchased with us.
Kind Regards
The Duckworth Team
Great and reliable supplier of ours for…
Great and reliable supplier of ours for the last few years!
23 februari 2026
Antwoord van Duckworth Group
Hello,
Thank you so much for your positive review. Thank you so much for your business over the years!
Kind Regards
The Duckworth Team
Antwoord van Duckworth Group
Hello, Many thanks for your positive review for excellent service. We aim to go above and beyond in all elements of our customer service from friendly staff to very competitive prices.
Many thanks for your continued business and support.
Regards
The Duckworth Team
Donated to School
Rebecca was extremely helpful - kindly donated Easter Eggs to our school for upcoming competitions and we use them as our regular cleaning supplier. 5* Service!
3 maart 2026
Review zonder uitnodiging
Antwoord van Duckworth Group
Hello,
We are always here to help and support our customers where we can. We are so pleased you receive a 5* service from us.
Kind Regards
The Duckworth Team
A big thank you to Tom who always…
A big thank you to Tom who always arrives with a smile and is very friendly and helpful - nothing is too much trouble for him!
3 maart 2026
Review zonder uitnodiging
Antwoord van Duckworth Group
Hello Paula,
So pleased you have enjoyed a positive experience with our delivery driver, Tom. We thank you for your continued business.
Kind Regards
The Duckworth Team
Tom had a Great friendly personality
Tom had a Great friendly personality, very helpful and cheerful
2 maart 2026
Review zonder uitnodiging
Antwoord van Duckworth Group
Hello, We are thrilled to hear our delivery driver is very helpful and delivers with a smile! Thank you for your business.
Kind Regards
The Duckworth Team
Impeccable Service - Tom
Tom has been delivering to our business for as long as I can remember, I’ve been working here over 3 years and every delivery comes with quick wit and smiles. I couldn’t ask for anyone else to see on a Friday. Their service is impeccable and precise, I recommend Duckworths highly to anyone in the hospitality industry.
27 februari 2026
Review zonder uitnodiging
Antwoord van Duckworth Group
Hello, We are so pleased you continually enjoy a great service from us at Duckworths and would recommend us to other hospitality businesses.
Kind Regards,
The Duckworth Team
Friends staff
Friends staff
Tom delievey driver is great 👍
Will definitely recommend
27 februari 2026
Review zonder uitnodiging
Antwoord van Duckworth Group
Hello, Thank you so much for your positive review and that you would recommend Duckworths. We are pleased you have received a great service from our delivery driver, Tom.
Kind Regards, The Duckworth Team
Thank you for fast delivery
Thank you to Tom and the team at Duckworth's for the speedy delivery, we very much appreciate the helpful and polite driver as well. Will definitely be using again!
19 februari 2026
Antwoord van Duckworth Group
Hello, We are so pleased you enjoyed a fast delivery and a great service from our delivery driver, Tom. Many thanks for your continued business and support.
Kind Regards, The Duckworth Team
Ben and his team over at Duckworths give a 1st class service
Ben and his team over at Duckworths are always willing to help and always go the extra mile. Working in Schools can be unpredictable and stock can go low always at the wrong time when you need it. Duckworths have always found the time to drop an emergency order out for us when a driver is passing or near the area.
Prices and products are excellent and they are always on the end of the phone to offer great advice from their team.
24 februari 2026
Review zonder uitnodiging
Antwoord van Duckworth Group
Hello, Thank you so much for your kind review. We always support our customers and go above and beyond to ensure urgent requests are delt with very quickly. We understand how important our products are to schools. Kind Regards, Ben
Antwoord van Duckworth Group
Hello Noreen, Many thanks for your positive review. We are pleased you have enjoyed a positive experience with us. Regards, The Duckworth Team
Have used Duckworth’s for a number of…
Have used Duckworth’s for a number of years for supplies for our cleaning business and for consumables for various commercial sites.
Wide range of stock, reliable delivery, good prices. If I ever have any issues I can speak to someone on the phone and the issue is resolved quickly. Highly recommend
12 februari 2026
Antwoord van Duckworth Group
Hello Jane, Thank you so much for your 5* review. We are so pleased to hear you receive great service from us and highly recommend us. We truly value your loyalty as a customer. Kind Regards, The Duckworth Team
Great experience
First time we have ordered (as a business) and I was impressed at the process. Delivery was quick! Even to Brighton. All items delivered and just the brands we were looking for in one place :)
21 januari 2026
Review zonder uitnodiging
Antwoord van Duckworth Group
Hello Charley, Many thanks for your positive review. It is great to hear that you have found everything in one place, enjoyed the simple ordering process and quick delivery :-) We appreciate you as our customer.
Kind Regards, The Duckworth Team.
Antwoord van Duckworth Group
Hello Richard, Thank you so much for your review. We are so pleased you have received excellent service from both the office staff, and our driver. Kind Regards, The Duckworth Team
Easy online ordering
Easy online ordering, if you have any queries just telephone and speak to a lovely member of staff.
Delivery came next day so everything great
25 november 2025
Antwoord van Duckworth Group
Hello Janet,
Many thanks for your lovely review. We are so pleased you are happy with our service.
Kind Regards
Rebecca
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