dukethelabel.comReviews 

These are definitely my best/favourite leggings, great wearing and fit, also a great company to deal with 10 out of 10

Such good service, fabulous fabric, and design.

I was a full blown sceptic of the no roll down leggings. I’ve tried many well known expensive brands and they all failed. I fully expected the same from DTL. What I experienced was the complete opposite. They fit snug, shaped and cinched in all the right places, no see through show when bending over and lastly the waistband did NOT MOVE!! I was floored. I’ve now gone back and purchased another 4 pairs. My only complaint. We need more colours 😂

A lovely company to deal with. The whole process from placing my order to receiving my Body Sculpt Leggings was seamless with great communication from the very start and in a warm, personal yet professional manner.
The leggings are a high quality material, well made and designed to feel very supportive for my larger pear shape body.

My main purchase has been the shorts in just about every colour and i absolutely love them, they are the most comfortable shorts ive owned and refuse to wear anything else to the gym and are always a go to staple.

Its hard finding active wear that fits and looks good when your a big girl but DTL is smashing it 🔥❤️

I made my first (and only) order on Dec 25, which arrived about two weeks later. Unfortunately, the "big bust" sports bra doesn't actually cater to large breasts (forward-projecting), but large overall busts (fat all around the chest), so did not work. I went through the refund process, and paid for the items to be returned by Australia Post.
And then I waited.
Two weeks later, after not hearing anything back from DTL, I messaged to enquire about my refund. I received an AI reply apologising for the 'frustration' and claiming that there had been a 'problem' with the refund. I paid through PayPal - all they need to do is click a button. It's not complicated.
I gave them another week - still no refund. I emailed them again, and received a copy of the same AI response.
So I escalated it to a PayPal claim. Suddenly DTL emails me, saying they want to refund me but can't while there's a PayPal claim open. 🙄 Refusing the refund in the first place, and now refusing to participate in the PayPal claim process - two huge red flags. After more back-and-forth today, they have said that they will contact PayPal and approve the refund - but I'm sure they'll wait until the very last second, if ever, to punish me for forcing the refund...
I'm not sure if I'll ever get my refund, and I'm sure the owner will reply here with another sob story about processes outside of their control, but realistically, this is not the way to run a business. A genuine reply from the start and a real effort to refund returned items is all it takes.