Love Dump Media
Love Dump Media, it is easy to use and gets the job done. Their customer service is fast to respond to any questions and are very helpful!
20 april 2026
Review zonder uitnodiging
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Bedrijfsgegevens
Geschreven door het bedrijf
In an era of streaming limitations and digital restrictions, our mission is simple: to provide the ultimate freedom to enjoy your media anytime, anywhere, and on any device. The DumpMedia team provides a comprehensive suite of professional tools designed for both casual listeners and creative professionals. We specialize in high-fidelity converters for Spotify, Apple Music, Amazon Music, and Audible, allowing you to bypass DRM limitations and preserve 100% original audio quality in MP3, FLAC, or WAV formats. Our Video Converter and Downloader tools support 4K UHD resolution and high-speed GPU acceleration, ensuring your videos are ready for any screen, from smartphones to home theaters.
Contactgegevens
Hong Kong
- support@dumpmedia.com
- dumpmedia.com
3,0
Gemiddeld
10 reviews
Heeft nog niet op negatieve reviews gereageerd
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Purchased the full product
Purchased the full product. Didn’t get the subscription. Customer service was quick to respond. Product did exactly what it said it was was efficient!
14 april 2026
Review zonder uitnodiging
Great app but very poor customer…
Great app but very poor customer service.
Abusive automatic renewal system with no alert. Do not recommand this company
27 februari 2026
Review zonder uitnodiging
Antwoord van DumpMedia
Thank you for your feedback.
Our subscription plans operate on an automatic renewal basis, which is clearly disclosed during the checkout process. Users are informed of the renewal terms before completing the purchase.
We remain committed to providing transparent information regarding billing and service usage.
Horrible and deceptive …
Horrible and deceptive cancellation policy and process. I used the software, canceled the subscription in the app (verified) and then was charged two subsequent months and told the software cancelation is not connected to their web account system. Ridiculous. Total rip-off.
13 januari 2026
Review zonder uitnodiging
Antwoord van DumpMedia
We’re sorry to hear about your experience and understand your frustration.
We’d like to clarify that canceling within the software (such as uninstalling or deleting the account) does not automatically cancel an active subscription.
Subscription management is handled separately through our Account Center > Subscription, where users need to submit a cancellation request.
Based on your description, it seems you deleted your account rather than canceling your subscription.
Once a cancellation is successfully processed, a confirmation email is automatically sent.
If you did receive such a confirmation before the renewal date, please contact our support team and share that email.
We will gladly verify and assist further, including reviewing your billing case.
One month is actually a subscription to steal your money
I signed up for a one month use and then was charged a renewal fee of $90. Absolutely crap. My receipt says one month not subscription and they have refused to refund.
5 oktober 2025
Review zonder uitnodiging
Antwoord van DumpMedia
Thank you for your feedback.
We would like to clarify that our 1-month plan is a subscription service with automatic renewal, which is indicated during the checkout process.
This means the plan will renew unless it is canceled before the next billing date.
We remain committed to providing clear and transparent information regarding our services.
I purchased a license but cannot attach…
I purchased a license but cannot attach it to my account. When I login it shows no subscriptions.
31 oktober 2025
Review zonder uitnodiging
I like the product
I like the product, but am having issues with their refund policy. It says 30-day full refund...but they wont give me the refund. I did cancel within the 30 days. They claim my request doesn't meet their refund policy. It does.
I plan to report to BBB.
24 februari 2025
Review zonder uitnodiging
Please be carefull with subscriptions
Please be carefull with getting a subscription, there is NO (easy) way to end your (monthly) subscription if you want to. In your profile every field is blanc (strange) so you don't know what subscription you have, when it ends and most important how to end it. Very customer unfriendly, I think. There is no way to find information about how to end you subscription on the site. Feels like a scam.
17 augustus 2023
Review zonder uitnodiging
Just try the trial and you will find the amazing of this program.
I wanted to try the trial just to see how well it worked and if it did I could buy it to convert the files what I wanted. Shortly after downloading the trial, I found that it is convenient to use it. I love the Spotify Music Converter. I have used this wonderful program many times for downloading my Spotify playlists to MP3 and then burn them to CD so that I can play it offline.
10 juni 2020
Review zonder uitnodiging
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