Dutchfurniture Reviews 14

I’m pretty sure this company is a scam. I ordered a bench in June and it’s now November and has yet to be delivered. They keep saying it’s overseas shipping delays. I requested a refund from my credit card. BUYER BEWARE!

We just received two stunning Nyul chairs from the brand Vical, they look even better than in the pictures!

I absolutely love this furniture! It's stylish, sturdy, and incredibly comfortable. The quality exceeded my expectations, and it fits perfectly in my space. Highly recommend!

Andres was outstanding when it comes to customer service. If not for him I'd have returned the chipped table that actually happened twice. He sincerely and honestly went out of his way to make the situation better. Very patient and respectful customer service representative. However, that being said, I was disappointed in the product. The actual table doesn't look like the online picture which reflected better quality and a much lighter color.

Excellent customer service when I had a problem with the lamp I had ordered!

Andres helped out tremendously. We needed a specific piece for a play with a very short turnaround, and Andres was able to work everything out, so we had the piece in time. Thank you so much for all your help!

I ordered a set of coffee tables from them, and they provided horrible service. 2 items arrived after two months, third item of the same set arrived after 3 months and cracked. I paid $2k+ for the coffee table waited 3 months and have cracked peace for that price, but support ignores my emails. Horrible experience from beginning to end.

Don't buy here

We appreciate Dutch furniture bringing Riviera Maison furniture all the way from Amsterdam to Florida. We are guessing that it took a lot of coordination to get it this far. Andres from online support went above and beyond to ensure that any issues that we had were fairly addressed. Andres’ kind assistance and support will be the reason that we keep coming back to shop at Dutch Furniture and Wood Furniture.

Purchased twice on this website! Great customer service and great design

Great customer service! Such a unique store, I bought a coffee table from the quickship section and it was ship in just couple of days.

Dutchfurniture.com listed a set of stools as "leather."

I went to the manufacturer's website Zuiver.com and noticed the stools were listed as "PU."

When I chatted with the representative at Dutchfurniture.com, he apologized and indicated that he would have the description corrected. I wonder how many people have paid the exuberant amount only to purchase a fake leather set. Sad.

Also, the return policy charges 10% restocking fee, plus you have to pay shipping to return the items.

BUYER BEWARE - DUTCHFURNITURE.COM MAY BE LEGIT, BUT THEIR TACTICS ARE QUESTIONABLE IF NOT SCAMMY!

I ordered some furniture pieces and I'm very impressed about how fast they delivered them to me! I guess because the items I ordered were from their 'quick ship' program. They have very stylish and unique products. I'm going to buy more pieces soon to complete the rest of my living room - they have so many products to choose from!

Liars. Worst company I have ever shopped at. I ordered a coffee table on Dec 6 and my item didn't arrive even past the due date. It still has not arrived. So how did they lie? They wrote to me twice after I asked about my item and they claimed they had it in their possession and they would expedite it. Two months later 2/7 today and it still hasn't come. No correspondence whatsoever. It has caused some stress to my family as we needed a table and we've been just waiting and waiting and waiting. It's one thing to have a delay and another to lie about the item arriving when it hasn't. I paid over 200 for the item. I don't care if it arrives today, this company has made me never return. And I NEVER write bad reviews.

Great dining table that we got from the same guys from OROA.COM. We used their white glove service. Happy about the whole experience. Thanks