dxbperfume.co.uk Reviews 

2.223
•
TrustScore 4.5 uit 5

4,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I really love this perfume! 🌸 It has a beautiful, elegant and long-lasting fragrance. The scent is pleasant without being too strong, and I received several compliments when wearing it. The bottle i... Toon meer

Beoordeeld met 1 van de 5 sterren

I ordered some perfume on the 5th and then received an email on the 7th to say it was on the way and given a tracking number. Royal mail say the number has been issued but the item hasn't been receiv... Toon meer

Beoordeeld met 5 van de 5 sterren

This was the 2nd time (bought 3 bottles this time) ive purchased from this website, the perfumes / fragrances are beautiful, long lasting, the bottles are gorgeous, beautifully designed The... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were assisted by really friendly and helpful staff at dxbperfume in the Bentalls Centre in particular Zara and Muhammad Azeem. Wonderful, friendly, very knowledgeable about the different perfumes.... Toon meer

Bedrijfsgegevens

  1. Parfumerie
  2. ook in
  3. Cosmetica en parfums leverancier

Over dxbperfume.co.uk

Geschreven door het bedrijf

At DXB Perfume, we are dedicated to providing our customers with an exceptional fragrance shopping experience that combines luxury, authenticity, and outstanding customer service. With a deep appreciation for the rich heritage of Arabian perfumery, we curate a diverse collection of scents that capture the essence of elegance, tradition, and opulence.

We take pride in our commitment to quality, ensuring that every fragrance we offer is carefully selected from renowned Arabian perfume houses known for their craftsmanship and legacy. Our collection features a captivating range of perfumes, from delicate florals to exquisite ouds, allowing our customers to discover scents that resonate with their unique personalities and preferences.

At DXB Perfume, we prioritize customer satisfaction above all else. Our knowledgeable team is passionate about fragrances and is always ready to assist our customers with personalized recommendations, product inquiries, and order assistance. We strive to make every interaction with our customers a memorable one, ensuring that they feel valued and supported throughout their fragrance journey.

We believe in transparency and authenticity, which is why we have partnered with Trustpilot to gather genuine customer reviews. These reviews provide valuable insights and feedback, helping us to continuously improve our products and services.

Join us on a fragrant adventure at DXB Perfume and experience the magic of Arabian perfumery. Discover luxurious scents, immerse yourself in the world of fragrance, and trust in our commitment to excellence. Your satisfaction is our utmost priority, and we are honoured to be your trusted source for exquisite Arabian perfumes.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 58% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,3

Alle reviews

(2.223)

601 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Did not receive my parcel

Did not receive my parcel. Waited over 2 weeks . No response from dxb. after contacting them twice. Such a shame as I have had positive experiences in the past. Hence why I purchased from them.

5 mei 2026
Logo dxbperfume.co.uk

Antwoord van dxbperfume.co.uk

Thank you for your feedback and we apologise for the experience you had. This is not the standard we hold ourselves to. Our Customer Service team will be in touch with you shortly to make this right.

Beoordeeld met 1 van de 5 sterren

Clearly this company is a scam I…

Clearly this company is a scam I ordered an item in the 9th May 2026 sent emails and messages asking what had happened to my product and no one has reached out to me I'm now going to pursue a refund , the customer service is shocking. and they have taken my money and not sent the perfume u ordered for my mother's birthday, it was the last bit of money I had as I'm a college student and they have not even dispatched the item yet I'm disgusted and will tell everyone Do not use this company they don't care

5 mei 2026
Logo dxbperfume.co.uk

Antwoord van dxbperfume.co.uk

Thank you for your feedback and we apologise for the experience you had. This is not the standard we hold ourselves to. Our Customer Service team will be in touch with you shortly to make this right.

Beoordeeld met 1 van de 5 sterren

I am still awaiting an order I placed…

I am still awaiting an order I placed on the 9th May 2026 the status shows as 3-5 working days , I have sent 2x emails no one has responded I have ordered a perfume for my mother's birthday , and I haven't received it what is going on DXB I need my order urgently womeone needs to respond to my email or I will be requesting an immediate refund

9 mei 2026
Review zonder uitnodiging
Logo dxbperfume.co.uk

Antwoord van dxbperfume.co.uk

Thank you for your feedback and we apologise for the experience you had. This is not the standard we hold ourselves to as our customer service team has already updated you.

Beoordeeld met 1 van de 5 sterren

Order never arrived

Order never arrived, impossible to contact on their live chat system.

1 mei 2026
Logo dxbperfume.co.uk

Antwoord van dxbperfume.co.uk

Thank you for your feedback and we apologise for the experience you had. This is not the standard we hold ourselves to. Our Customer Service team will be in touch with you shortly to make this right.

Beoordeeld met 4 van de 5 sterren

Great product

Great product, price and delivery timely. The only reason for 4 would have been 5 if quicker delivery but to be honest very happy.

1 mei 2026
Beoordeeld met 1 van de 5 sterren

Bottle came smashed and no one is…

Bottle came smashed and no one is replying on live chat

5 mei 2026
Logo dxbperfume.co.uk

Antwoord van dxbperfume.co.uk

Thank you for your feedback and we apologise for the experience you had. This is not the standard we hold ourselves to. Our Customer Service team will be in touch with you shortly to make this right.

Beoordeeld met 1 van de 5 sterren

DXB Bentalls Centre Kingston

I made the effort and went to the Bentalls Centre Kingston, as I was going to buy a few fragrances. You can’t really buy samples so wanted to see some of the middle eastern fragrances, being a fragrance reviewer and it completely wasted my time.
When I got there one sales bloke on his phone, and I made a funny comment, absolutely nothing rude and he got all arsey, obviously couldn’t take a joke, so I thought sod this, I’m not giving you £200 of my hard earned money and walked away really annoyed. It was a poncy little stand that looked like a car boot stall with one staff member more engaged on his phone and the other one, doing something about nothing. I think DXB need to rethink their strategy and employ staff who are worth employing and will not be visiting those two again, as it was pathetic

10 mei 2026
Review zonder uitnodiging
Logo dxbperfume.co.uk

Antwoord van dxbperfume.co.uk

Thank you for your feedback and we apologise for the experience you had. This is not the standard we hold ourselves to. Our Customer Service team will be in touch with you shortly to make this right.

Beoordeeld met 5 van de 5 sterren

Afnan Supremacy In Oud

I am absolutely delighted with my purchase of Afnan Supremacy in Oud Giftset from DXB Perfume. The scent is amazing, rich, smooth, and long-lasting, easily 8+ hours on my skin. I’ve received several compliments already 😊
Delivery from DXB Perfume was very prompt, and the price was excellent compared to other retailers like Debenhams. The whole experience was spot on from start to finish.
Definitely a company I’ll use again and in fact, I’ve already placed another order for my wife!

27 april 2026

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer