I ordered on 28th of April this year, received a confirmation of the order one month after that, saying there were technical difficulties that caused the delay. After which I've been told by... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Just received my ‘order’ and the bag was split and of course it was empty!! It took almost a month and it still didn’t actually arrive!!! Disappointing DXM Direct. You’re usually quite reliable. Can I... Toon meer
Order hasn't received an update, it's been a few days now and still no update on my recent order, it claims to still be awaiting fulfillment and I've contacted support but no reply, I've ordered fro... Toon meer
I ordered from the Website on the 23rd of July. Today is the 8th of August, i reached to the support with no reply. I really dont know what to think. Update #1= I got a reply from Ryan saying ther... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are the official global distributor of RoboCough, RoboHBr, and RoboTablets. These products are over-the-counter (OTC) cough suppressant medicines containing the FDA approved active pharmaceutical ingredient dextromethorphan (DXM) and/or dextromethorphan hydrobromide (DXM⋅HBr) that temporarily relieves cough due to minor throat and bronchial irritation. RoboCough is our liquid product containing DXM⋅HBr, RoboHBr is our tablets containing DXM⋅HBr, and RoboTablets are our tablets containing DXM.
Contactgegevens
6848 N Government Way, Ste 114-124, Dalton Gardens, ID 83815, Verenigde Staten
- support@dxmdirect.com
- dxmdirect.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quick, accurate service
They got me my order quickly and it was securely packed. It worked as advertised. Recommended.
cant get much better
arrives fast, well packaged, and good quality.
Exceptional Service/product International delivery
I've purchased both the DXM freebase & the DXM HBr tablets approx 10 times. I purchase internationally so delivered from US to Australia.
Using standard mail option.
Delivery times are always good with times ranging from
Fastest: 8 days (from purchase to receipt) to Longest 22 days.
Considering the package is travelling half a planet away from the US to me in Australia that's pretty damn good.
Never had a problem, Vendor has always been prompt replying to any questions and dispatching product.
HIGHLY RECOMMEND... I haven't coughed in years 👌
Took almost 100 days to arrive
Took almost 100 days to arrive. It would have been easier to make my own pharmaseutical company and start producing cough suppressants than ordering from here.
The packaging was good but is it worth waiting a quarter of a year? At that point you should be paying me.
They never even answered my emails regarding the status of my package. What a waste of time.

Antwoord van DXM Direct
Always reliable! Extremely satisfied for many years as a recurrent customer
I have had a long history ordering from DXM Direct, the customer support is always brilliant and they are very lovely people!
The products are always reliable and high quality. The shipping and delivery has always been reliable and haven't had any issues recieving my orders.
I have never been dissappointed with the service of any of my numerous orders of RoboTablets over many years!
I am a long-time customer of DXM Direct's RoboTablets, they are a far, far superior product to all others on the market - much more cost effective, great purity, without any nasty additives such as guaifenesin, sorbitol, etc. that are common in most other products.
And the only service I know of that provides the freebase form of the active ingredient, so I don't need to worry about the bromide ions in the more common HBr salt. I have been incredibly pleased with all of my orders in the past and they have continued to be excellent.
Their service has been absolutely essential for my research science for many years, I am forever thankful!
Lightning fast delivery and really…
Lightning fast delivery and really phenomenal customer service. Have used this company several times now and they have continued to improve beyond what was already great. Generally don't feel compelled to review but this experience has been very good.
This company is excellent, ships to AU, 5 Stars
This company is excellent, 5 star customer experience shipping internationally to Australia.
Parcel was tracked the entire distance, extremely reliable and helpful customer support. Takes about 15 days, but very worth it for the price, packaging, high quality product, never cough again. Thank you!
Such a great company.
Great Customer Service and Shipping 5/5
First of all I love this company for making dxm available gloabally.
They have the best customer support I habe received anywhere so far and their method of shipping is also good.
10/10 would buy again
I'M SO SORRY <3
I bought a bottle of Robotablets in December of last year, it was set to arrive on the 30th of December. I also happened to be moving around the same time, and something must have gone wrong with the confusion of that. So I never received it, which led me to believe I was scammed and I left a bad review.
2 months later I find I had been emailed by their customer support, who are so, so kind and understanding. I'm getting another package for free after explaining my experience and situation. I have never felt so bad for leaving a negative review, the customer support is amazing and this IS a legit website.
If Ryan sees this I'm so sorry and thank you so much!
I will 100% but from this website again :)
Quality tablets at an agreeable price
Quality tablets at an agreeable price. The one of each deal helped me decide which one I preferred!
Fast Reliable!
Peerless Customer Service
Product was well packaged and was shipped in a timely manner. Wonderful service, as always.
Great communication and prompt service
Good product without extra additives.
The product arrived on time and was…
The product arrived on time and was exactly what I ordered. No problems at all and I've ordered multiple times. Great company and good customer service.
Highly satisfied
Shipping was slightly longer than I had heard from other customers, however the quality of the product absolutely made the wait worth it. Once shipped, it arrived quickly. Relieved my coughs better than any other cough suppressant products.
Good service
Good prompt service, product was as advertised. High quality and effective.
Would be dead by now. Thanks mate.
Service was great. Questions always answered. I'm not here for a long time to say the least. I can't say anything better about DXM Direct. I'm in chronic severe pain from blood cancer and fighting it all alone, along with other possible terminal crap. Well at least i can count on DMX direct to help. I mean, the last thing i need is a f_ing cough. Plus it's literally a life saver. (that's no joke or exaggeration) Thank you.
website is real
website is real but looks sketchy and unwelcoming.
Person running the shipping should consider a different service (rather than Asendia)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







