From the start they have been very helpful !! Sent them bunch questions on email and always quick to respond (thanks Josh). Guided me through what options available and ended up with a very nice Cube... Toon meer
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Lees wat reviewers zeggen
Excellent service. Easy to order and good price. Kept informed on the order/delivery process. Arrived in perfect condition and on time/as expected. Would happily use them again
What impresses me most, or least as the case might be, is the level of customer service and how simple the experience. This was my first time using e-bikeshop and I have to say, so far, I am impressed... Toon meer
Took my bike in for its annual service with Ben. I thought it needed some extra work because my front brakes were squealing and my gears were slipping badly in upshift. Having checked it over Been con... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to E-Bikeshop.co.uk, the UK's largest independent electric bike specialist. Based in Farnham, Surrey, we live and breathe eBikes, bringing over 15 years of hands-on expertise to riders worldwide. Whether you are tackling rugged mountain trails, commuting through the city, or exploring country roads, our mission is to match you with the perfect ride. We proudly hold over 700 premium eBikes in physical stock from top European manufacturers, including Haibike, Orbea, Cube, Scott, and Raleigh. We aren't just a retailer; we are passionate cycle enthusiasts dedicated to the long haul. Why Choose E-Bikeshop? Unrivalled Expertise: Every eBike is fully assembled, configured, and tested by our certified in-house technicians before delivery. Exclusive Support: We fiercely protect our customers' ride time. Buying from us unlocks exclusive access to our fast-turnaround workshops, advanced diagnostics, and a massive inventory of spare parts. Trusted by 20,000+ Riders: As our reviews highlight, we are committed to five-star service, rapid delivery, and reliable, jargon-free warranty support. Flexible Options: We make buying easy with 0% finance, Cycle to Work schemes, and next-day delivery options.
Contactgegevens
Coxbridge Business Park, GU10 5EH, Farnham, Verenigd Koninkrijk
- 01252 279279
- sales@e-bikeshop.co.uk
- e-bikeshop.co.uk
4,6
Uitstekend
408 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent 👌 bought two bikes from these…
Excellent 👌 bought two bikes from these guys. Very knowledgeable 👍
16 oktober 2024
Purchased a few items from these guy's
Purchased a few items from these guy's, including a Cube ebike, and there customer service is second to none.
On this occasion I ordered a replacement
rear light at 12:30 and it arrived within 24 hours.
Other companies have taken months, yes months !
Highly recommend.
8 oktober 2024
Excellent Service
Easy website to use, kept up to date with delivery. Delivered quickly. Will use again as they have good selection of spares for eMtb.
2 oktober 2024
Excellent customer service
Excellent customer service, Martin was very helpful
7 oktober 2024
Review zonder uitnodiging
Replacement part
Replacement part - a Bosch e-Bike Battery Pin Protection Cover was dispatched and received quickly.
2 oktober 2024
Fantastic service
I ordered Monday night and delivered Wednesday morning, you cannot get better service than that.
1 oktober 2024
This team are simply brilliant.Happy customer
This team are simply brilliant.. Thank you so much for making the purchase and upgrades to my new e-bike so easy. There are so few things in like that go as they should these days.. But this experience was one that really did!! Well done and thanks again!!
2 september 2024
Review zonder uitnodiging
Provide a great service
Provide a great service. Bike dispatched on time. Bike well packed. We had a slight issue which was actioned very quickly. Pleasure to do business with, even if it’s an online purchase for us.
Would definitely buy from e-bike shop again.
24 september 2024
Customer support Alfred was very…
Customer support Alfred was very helpful and quick to respond to my query. Replacement part was shipped very rapidly.
19 september 2024
Great service!
17 september 2024
Thanks e-bikeshop.co.uk
Was unable to locate a supplier of the Orbea dual pannier bag in Queensland Australia, so was pleased to find e-bikeshop UK. The bag has arrived in Australia, due to be delivered tomorrow.
11 september 2024
Quick response and delivery for a part…
Quick response and delivery for a part I’d had issues sourcing elsewhere. I’ll be coming straight to e-bikes shop again in future.
12 september 2024
Great communication fast delivery an…
Great communication fast delivery an absolute pleasure to deal with.
9 september 2024
Prompt delivery, good price.
I bought the Thule Velocompact tow bar two-bicycle bike rack. It was a good price compared to other sites, and delivery was prompt. Very satisfied with e-bike shop.
30 augustus 2024
Fast delivery and bang on what I needed
12 augustus 2024
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