I liked the price. But after I left eztaxreturn($984 federal refund) I did this one and only got $888. Anyways, the instructions on CONTINUE are a bit less easy to understand than eztaxreturn cuz it... Toon meer
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I experienced some difficulty in choosing the correct items to use. I called the help line provided by E-File and spoke with an extremely helpful person named Sadiqua (hopefully I spelled correctly).... Toon meer
Where do I began, my federal form was filled out incorrectly by me; not being experienced this happens. So, I received multiple rejections notifications from the IRS. In the many attempts I made to co... Toon meer
Free does not mean free. However, it is cheaper than other options, especially if you find coupon codes which seem to be common online. Also, they seem to be able to file online more easily than oth... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Authorized IRS e-filing software to help taxpayers file their tax return faster and with fewer errors. Start your return for free with E-file.com.
Contactgegevens
32082, Ponte Vedra Beach, Verenigde Staten
- e-file.com
4,2
Goed
384 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Easy to use program and very simple for…
Easy to use program and very simple for anyone with straight forward tax circumstances.
14 april 2024
Review zonder uitnodiging
Very easy and fast service
Very easy and fast service; however, my impression when I signed on was it was free to file but I ended up paying around $92 to file federal and state so I was confused at the cost. I guess I would rather pay for a good service than risk filing them with a truly free, but bad service.
15 april 2024
Review zonder uitnodiging
excellent option to skip additional…
excellent option to skip additional payments in preparers, the system is very friendly and fast, really thank you for making it easy
15 april 2024
Review zonder uitnodiging
Long Time User
I have used it for several years to file my taxes for free. I have had a good experience using it so far.
15 april 2024
Review zonder uitnodiging
Very easy to understand and complete it…
Very easy to understand and complete it only took minutes
14 april 2024
Review zonder uitnodiging
I found it extremely easy to file my…
I found it extremely easy to file my taxes with E-File. I do not have any deductions, no dependents, and only one W-2 to enter. I wish, however, that filing my State taxes was also free.
15 april 2024
Review zonder uitnodiging
The Easiest & Best!
Absolutely the easiest & best site to do your own taxes. User friendly & simple. Thank you for making it a smooth process.
13 april 2024
Review zonder uitnodiging
I spent hours going down rabbit trails
I spent hours going down rabbit trails. Free cost quoted was 27 dollars. First attempt rejected by IRS. E-file said no worry correct at no additional cost. Finally got it accepted. But can not print a copy of return. Checked my credit card and noticed two separate charges, one for 27 and one for 40 dollars. Terrible experience won't be back, they sucker you in with false promises.
12 april 2024
Review zonder uitnodiging
Antwoord van E-file.com
It appears that your first transmission was rejected because the information that you entered did not match IRS records and thus, to protect against fraud, the IRS required you to correct and retransmit it. There was no additional fee to correct and retransmit this return. We looked at your account and it appeared as though you manually added our amended tax return software and when you were correcting your return paid for this as well, this resulted in the second charge that you mentioned. Amended tax return software is used if you need to modify a tax return after it has already been accepted by the IRS. You do not need to amend your return if you are correcting and retransmitting a return that was initially rejected. I do apologize if you thought you had to amend your tax return in order to retransmit it. If you do not plan to use the amended return software, we can certainly refund you, simply contact our support team from within your account and let them know that you accidently purchased this. Support can also assist you with obtaining a copy of your tax return. I’m not sure exactly why you are having trouble downloading a copy but it does look like you are using outdated versions of the Windows and Firefox browsers so this could be causing the problem.
Very easy to use software
Very easy to use software. I saved $200 over commercial software costs for a simple return!
6 april 2024
Review zonder uitnodiging
Great
Absolutely loved using this especially since it’s free and easy to use. Makes it so much more simple than going somewhere else then paying. My only issue is the layout needs to be improved to be a bit more simple; however, this is isn’t that big of an issue.
5 april 2024
Review zonder uitnodiging
Absolute crooks
Absolute crooks! They linked themselves to Tax Act, while completing my return unbeknown to me I went from Tax Act to e-file.com, site will not allow me to disable!
10 april 2024
Review zonder uitnodiging
Antwoord van E-file.com
It sounds like you may have clicked a link to E-file.com from the Tax Act website. Now, please understand, we have no control over the links that Tax Act chooses to place on its website. I am sorry if you were confused by this. Now, we requested information from you to assist with disabling any account that you may have created with us, but since you have not responded my suggestion would be to submit a support ticket requesting your account be disabled and our support specialists will be happy to assist you with this.
Easy to use
Easy to use; I never thought I needed help to finish my own tax return. This was my first and a long way from my last! E-file is a great "Taxes for Dummies" guide that beginners can use to understand the whole process.
1 april 2024
Review zonder uitnodiging
I am disabled and on SS
I am disabled and on SS, I am recently Widowed, and I had 1 hell of a time filling it out, and rejected n such. Also charged $. On a 0$ refund! So much for free
1 april 2024
Review zonder uitnodiging
Antwoord van E-file.com
I am very sorry if you had difficulty with your return. Our support team is aways available to assist when you have questions. Your account should be eligible for telephone support in addition to our online and email support options.
Excellent Place to File your taxes with support.
We very much liked the straightforward method of E-File and we had a great response anytime we needed to call in with a question. We were particularly impressed with E-File.com Support #01180-3493: this individual took the time to review our return and clarify what looked like any error in it and write a statement unless any confusion would occur to help us feel at ease. Our overall impression of E-File is that it is an excellent online place to file your taxes!
4 april 2024
Review zonder uitnodiging
Free does not mean free
Free does not mean free. However, it is cheaper than other options, especially if you find coupon codes which seem to be common online. Also, they seem to be able to file online more easily than others which say they will but then make you print out your taxes and mail them in anyway. Not happy that I couldn't download a copy of me tax form immediately but hopefully within 12-24 hours? Probably a good service with those with SIMPLE tax forms.
2 april 2024
Review zonder uitnodiging
Very easy to complete taxes using IRS…
Very easy to complete taxes using IRS e-File. They just gather the info and then decide on the correct form when you file. I chose this because I don't believe I should have to pay to pay my taxes or pay to get my refund. Very Excellent! Thank you to the IRS for FINALLY making this available to taxpayers.
28 maart 2024
Review zonder uitnodiging
Classic bait-and-switch
Classic bait-and-switch. Tried to do my taxes with 3 W-2s, no deductions/credits/etc. Tried to force a "Deluxe" upgrade before it would let me print or file, with absolutely ZERO warning before the very last step prior to filing, meaning you can either pay them or you've wasted your entire effort. Absolutely no reason/description given of what exactly was requiring the upgrade, just a vague "one of the services you have selected does not qualify for the free option".
I will literally do my taxes on paper and send them in the mail before I pay you. Get absolutely bent, e-file.
31 maart 2024
Review zonder uitnodiging
Antwoord van E-file.com
I am very sorry if you were not able to use our free basic software. It appears that your account was upgraded to our deluxe software so that you could take advantage of the retirement savings contribution credit which was calculated based on the figure you entered from box 12 of one of your W-2s. While there is a cost associated with our deluxe software ($27.99) the credit you would receive was greater than this cost. Now, if you would like to remove this credit and proceed with our basic free software please contact our support team using the "Help & Support" link inside your account and our support specialists will be happy to assist you further with this.
I’m retired and filing my taxes with…
I’m retired and filing my taxes with E-file.com made the process simple, easy and convenient. I’m very happy with their service.
25 maart 2024
Review zonder uitnodiging
It was very simple to use.It took a couple of minutes to navigate it but after that it was fast and easy
It was very simple to use.
23 maart 2024
Review zonder uitnodiging
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