EasiDrive Reviews 1.231

Very easy collected vehicle quick chat about car
Man was helpful car was clean and tidy petrol in so didn’t have to go straight to petrol garage
Overall very good would recommend

Very helpful

The car they gave has an electrical fault. I phoned AA they got it started quite easy but said it needs to go to MG straight away.
I phoned easidrive they said can't have replacement until yesterday. Still waiting. Website down, emailed. Still waiting.
What am I supposed to do with my disabled wife in the meantime?
Worst customer service I've ever had!!!!!!@!@@@@!!!
Phoned again today only to be fobbed of with the driver is on the way. That was 4hours ago.
Steer well clear of this company.
Sunday 17th December 2023 5pm

Liam and the team were very helpful and dealt with the enquiry quite well.

Seamless and effortless service from start to finish. Made a headache much less painful.

A terrible company who are recommended to people who insure their vehicles with OneCall Insurance. They're ambulance chasers, & somewhat lacking in professionalism when it comes to non-fault claims. They use a company called Lairds, another company that I'd ask you to also avoid unless you welcome stress and anxiety. Lairds have deemed a vehicle from 2 photographs to be a categorized CAT N. Cat N being uneconomical to repair. Armchair engineers who haven't even got off their backsides to assess the repair. One employee misinformed me that, " all accident assessments are now done from the office ". Mike needs re-training if this is what he believes. This car is NOT a Cat N, it would cost a mere £150-200 to smart repair at most. Even my local most expensive body repair company said a mere £598 to repair with a new bumper skin and & paint. Shocking behaviour, especially when it is not you at fault. Absolutely no deviation from them having someone come out and physically appraise the car in the flesh/plastic. So much for saving the planet & recycling, eh?

Overall fantastic service from Easidrive, I was referred to them by another motor legal service to arrange a hire vehicle

Hire vehicle was delivered less than 24 hours after the incident I had (on a saturday!), I was able to pick a time that suited me and the car was delivered to my home address, friendly driver who explained the paperwork and process and gave a demo of the vehicle

Payments from the third-party insurer in relation to my incident were forwarded to me same day by Easidrive, and I was able to hang on to the car for a few more days after this whilst I shopped for a replacement. As with delivery, collection of the vehicle was efficient and at a time that suited.

Particularly had a great experience with James via telephone who was my claim handler, kept me updated throughout the process and was available for questions and answers each time I had one, Thanks again!

Loan car sorted quickly. Good information at the start. Driver was polite and informative.

Easidrive was great quick service lovely staff. Very helpful. Thank you easidrive.

My car was hit by a third party as it was parked my insurer passed my claim to this firm it has been one of a battle poor estimate done by lairds assessor on a deck top review did not get the damage caused paid for as the report was flawed due to not being assessed properly I had only been paid 70% of what it cost due to mismanagement in a hire car for three months that this company charged £123 per day for my advice is do not let your insurer pass you on to this company you will not get the car repaired despite desperately trying to you will be passed from pillar to post lemonaid legal alianz insurance then overdrive you do not know who is dealing with the actual damage claim stay clear

Everything from start to finish after our car was written off by a third party was seamless. The courtesy car arrived the next day at the time stated. The settlement was reached within four weeks, which I was more than happy with.

EasiDrive, well easy being the operative word here. Honestly, without much effort on my part, a beautiful new car was delivered to my doorstep by a very friendly informative gentleman who explained everything I needed to know. The car was an absolute dream to drive and as arranged a week later it was collected.
I received a text to say when it would be delivered and a text for collection, EASI!
I will recommend EasiDrive to everyone for an Easi well-oiled experience.
Thank you EasiDrive it has been a pleasure!

Excellent service organising a loan car which was delivered to my place of work at 11am the next working day!!

Easidrive looked after me like a true customer.
From the beginning to the end.
Awesome and professional service

Good communication car delivered timeously,very clean and smart cannot fault them with anything

Everything dealt with very quickly and efficiently. Everyone I spoke with was lovely and helpful. From the first phone call right to the delivery driver of the hire car, who was the loveliest man.
A great company to deal with.

Fabulous company - from start to finish EasiDrive were so helpful, efficient and friendly, regularly keeping me up to date. One point in particular I was really impressed with was, when asked if I had any specific requirements regarding the van hire, I asked for a roof-rack. Unfortunately, EasiDrive didn’t have any vans with roof-racks, so they gave me a long wheelbase Fiat so I could put my ladders inside - absolutely brilliant and well appreciated. Altogether, a fantastic service and a little extra mention for Margaret 😁

Handled everything really professionally from start to finish. Kept me informed throughout.

Excellent service received. Kept in contact regularly. Courtesy car provided was far superior than what was being repaired. I was reluctant to hand it back! All staff were super friendly. Courtesy car was dropped off at the repair centre. I was given a full run down on the car. Cannot complain about anything